Collection of a Duplicate Heater Delivery
Customer service officer (speaking English) and Online buyer (speaking Filipino) talk through “Collection of a Duplicate Heater Delivery”. You interpret both ways — English into Filipino, and Filipino into English — one segment at a time, exactly as in the CCL test.
Practise this dialogue with AI marking →Read it first if you like, then practise it cold: the recording plays one segment, you interpret, the next segment plays. Marking shows, segment by segment, what you kept, left out or changed.
Full transcript
Welcome to our Fairfield service desk. What can I help you with today? Please tell me about your order and what arrived.
Noong ikalabindalawa ng Oktubre po ako umorder ng isang heater. Pero dalawa ang dumating, at iisang driver ang naghatid ng parehong kahon. Isang daan at animnapu't limang dolyar ang nasa invoice.
Your turn — don't read the rest yet. Hear this dialogue at native speed and interpret each segment aloud; AI marks what you kept, left out or changed, segment by segment. Your first full dialogue is marked free.
Interpret it aloud now →Thank you. The invoice shows one heater for one hundred and sixty-five dollars. Did you receive separate tracking messages, or were both boxes labelled alike?
Isa lang po ang natanggap kong mensahe tungkol sa delivery. Pareho ang pangalan ko at order number sa dalawang kahon. Baka masingil ako para sa sobrang heater.
Our records show a duplicate warehouse dispatch. You will not be billed for the extra heater. Can we collect it free from your original delivery address?
Opo, sa delivery address ko rin sa Fairfield. Hindi ko pa nabubuksan ang sobrang kahon. Puwede bang Miyerkules ng umaga? May pasok ako sa hapon. Kailangan ko pa bang dalhin sa tindahan?
The courier will collect it from your home. Wednesday morning is available. Please keep the extra heater in its original box and remove any old delivery labels.
Sige po, aalisin ko ang lumang label. Wala akong printer sa bahay. May kailangan ba akong i-print, o may dala nang bagong label ang kukuhang courier?
The driver will bring the collection label, so you do not need a printer. Please hand the parcel directly to the driver and request a receipt.
Opo, hihingi ako ng resibo. Paano kung hindi dumating ang driver sa umaga? Kailangan kong umalis bago magtanghali, at ayokong iwan sa labas ang kahon.
If the driver has not arrived before you leave, keep the parcel indoors and contact us. We can reschedule collection and send confirmation by text.
Sige po. Itatabi ko muna sa loob kung wala pa ang driver bago ako umalis. Pakipadala na lang po sa text ang kumpirmasyon ng collection sa Miyerkules.
Practise it
Reading a transcript is not interpreting. The practice room on this site plays each segment at native speed, records you, and marks the information you transferred against the same categories examiners use — omissions, distortions, insertions — so you know where the marks went. Your first full dialogue is marked free.
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Same topic · Consumer Affairs
Filipino CCL: practice test, vocabulary, test dates
How the test works
Continue with the NAATI CCL Filipino practice test and mock tests.
Practice dialogue written to the CCL specification (two speakers, segments of 35 words or fewer, about 300 words). It is a practice text, not a NAATI test paper, and the AI score is this site's estimate, not a NAATI result. All Filipino dialogues · All languages