Requesting a Certificate Copy and Date Review
Practice receptionist (speaking English) and Patient (speaking Yoruba) talk through “Requesting a Certificate Copy and Date Review”. You interpret both ways — English into Yoruba, and Yoruba into English — one segment at a time, exactly as in the CCL test.
Practise this dialogue with AI marking →Read it first if you like, then practise it cold: the recording plays one segment, you interpret, the next segment plays. Marking shows, segment by segment, what you kept, left out or changed.
Full transcript with model answers
Under each segment: a model interpretation, the information points an examiner checks, and the easiest thing to miss. Try the segment yourself first, then open it. The model is one good way to say it; other wordings that keep every point score just as well.
Please tell me what you need from the practice today. Are you requesting another copy of an existing certificate or a new appointment?
Model answer and marking points
Ẹ jọ̀ọ́, ẹ sọ ohun tí ẹ nílò lọ́dọ̀ wa ní ilé iṣẹ́ dókítà lónìí fún mi. Ṣé ẹ ń béèrè fún ẹ̀dà mìíràn ti ìwé ẹ̀rí tí ẹ ti ní tẹ́lẹ̀, àbí ẹ fẹ́ ṣètò àkókò tuntun láti rí dókítà?
What an examiner checks here:
- question: what is needed from the practice today
- question: another copy of an existing certificate
- question: a new appointment instead
Easy to miss: Keep the choice between a certificate copy and a new appointment as a question.
Ẹ jọ̀ọ́, mo nílò ẹ̀dà kan ṣoṣo ti ìwé ẹ̀rí ìlera tí dókítà fún mi, kí n lè fún agbanisíṣẹ́ mi. Àmọ́ ọjọ́ tó wà lórí rẹ̀ yàtọ̀ sí ọjọ́ tí mo wá rí dókítà.
Model answer and marking points
Please, I need just one copy of the medical certificate the doctor gave me so I can give it to my employer. But the date on it is different from the date I came to see the doctor.
What an examiner checks here:
- Only one copy needed
- Medical certificate issued by the doctor
- Copy for the employer
- Certificate date differs from consultation date
Easy to miss: The speaker reports different dates without yet saying which date is wrong.
I can help locate the certificate. Before we discuss your record, could you confirm your full name and home address for our identity check, please?
Model answer and marking points
Mo lè ràn yín lọ́wọ́ láti wá ìwé ẹ̀rí náà. Kí a tó sọ̀rọ̀ nípa àkọsílẹ̀ yín, ṣé ẹ lè jẹ́rìí orúkọ yín ní kíkún àti adírẹ́sì ilé yín, kí a lè ṣàyẹ̀wò ìdánimọ̀ yín, ẹ jọ̀ọ́?
What an examiner checks here:
- Can help locate the certificate
- Identity check before discussing the record
- question: confirm full name
- question: confirm home address
Easy to miss: Both full name and home address are requested before discussing the record.
Orúkọ mi ni Bísí Akínyẹmí. Ilé mi wà ní nọ́ńbà mẹ́fà, Bridge Street, Granville. Adírẹ́sì yẹn náà ni ẹ ní nínú àkọsílẹ̀ mi.
Model answer and marking points
My name is Bísí Akínyẹmí. I live at number six, Bridge Street, Granville. That is also the address you have in my record.
What an examiner checks here:
- Name: Bísí Akínyẹmí
- House number: 6
- Street: Bridge Street
- Suburb: Granville
- Same address as in the record
Easy to miss: Keep the house number as six and preserve both parts of the name.
Thank you. Your consultation is recorded on 6 October, but the certificate says 5 October. Reception cannot change that; the doctor needs to review the discrepancy.
Model answer and marking points
Ẹ ṣé. A kọ ọ́ sínú àkọsílẹ̀ pé ẹ rí dókítà ní ọjọ́ kẹfà Oṣù Kẹwàá, ṣùgbọ́n ọjọ́ karùn-ún Oṣù Kẹwàá ló wà lórí ìwé ẹ̀rí náà. Àwọn òṣìṣẹ́ ibi ìgbàlejò kò lè yí i padà; dókítà ló ní láti yẹ ìyàtọ̀ náà wò.
What an examiner checks here:
- Consultation recorded on 6 October
- Certificate says 5 October
- Reception cannot change the date
- Doctor must review the discrepancy
Easy to miss: Do not swap 6 October and 5 October or imply reception can correct the date.
Bẹ́ẹ̀ ni, ọjọ́ kẹfà Oṣù Kẹwàá ni mo wá rí dókítà. Mi ò mọ̀ bóyá àṣìṣe ni ọjọ́ karùn-ún tó wà lórí ìwé náà. Ẹ jọ̀ọ́, ẹ bá mi bi dókítà.
Model answer and marking points
Yes, I came to see the doctor on 6 October. I don’t know whether the date of the fifth on the certificate is a mistake. Please ask the doctor for me.
What an examiner checks here:
- Confirms consultation on 6 October
- Certificate bears the fifth
- Unsure whether certificate date is a mistake
- Requests staff to ask the doctor
Easy to miss: Preserve the uncertainty about whether the certificate date is an error.
I will send the doctor your request to check the date. Would you prefer to wait for that review before we print your employer's copy?
Model answer and marking points
Màá fi ìbéèrè yín ránṣẹ́ sí dókítà pé kí ó ṣàyẹ̀wò ọjọ́ náà. Ṣé ẹ fẹ́ dúró kí dókítà yẹ̀ ẹ́ wò kí a tó tẹ ẹ̀dà tí ẹ máa fún agbanisíṣẹ́ yín jáde?
What an examiner checks here:
- Will send the request to the doctor
- Request is to check the date
- question: prefer to wait for the review
- Employer’s copy would be printed after the review
Easy to miss: Waiting for the review before printing is offered as a preference, not imposed.
Bẹ́ẹ̀ ni, ẹ jọ̀ọ́, ẹ jẹ́ kí dókítà kọ́kọ́ yẹ̀ ẹ́ wò kí ẹ tó tẹ ẹ̀dà náà jáde. Ṣé mo nílò láti tún rí dókítà?
Model answer and marking points
Yes, please let the doctor review it first before you print the copy. Do I need to see the doctor again?
What an examiner checks here:
- Agrees to wait
- Doctor to review first
- Copy to be printed after review
- question: need to see the doctor again
Easy to miss: The speaker asks whether another consultation is needed; they do not request one.
You are requesting a review of the existing certificate. If the doctor needs further information or an appointment, we will contact you before making arrangements.
Model answer and marking points
Ohun tí ẹ ń béèrè fún ni kí dókítà tún yẹ ìwé ẹ̀rí tí ẹ ti ní tẹ́lẹ̀ wò. Tí dókítà bá nílò àlàyé síwájú sí i tàbí kí ẹ wá rí i, a ó kàn sí yín kí a tó ṣètò ohunkóhun.
What an examiner checks here:
- Request concerns review of the existing certificate
- Doctor may need further information
- Doctor may need an appointment
- Contact will occur before arrangements are made
Easy to miss: Further information or an appointment is conditional, not already required.
Ó dáa. Ẹ jọ̀ọ́, ẹ fi tẹlifóònù pè mí tí ẹ bá gbọ́ láti ọ̀dọ̀ dókítà. Màá wá gbà á fúnra mi tí ó bá ti ṣetán.
Model answer and marking points
All right. Please call me when you hear from the doctor. I’ll come and collect it myself when it’s ready.
What an examiner checks here:
- Accepts the explanation
- Requests a telephone call
- Call when staff hear from the doctor
- Will collect it personally
- Collection when ready
Easy to miss: Preserve the request for a phone call and personal collection.
Certainly. We will call when the doctor has reviewed your request and confirm whether a copy is ready. Please bring identification when you collect it.
Model answer and marking points
Ó dájú. A ó pè yín nígbà tí dókítà bá ti yẹ ìbéèrè yín wò, a ó sì jẹ́rìí bóyá ẹ̀dà kan ti ṣetán. Ẹ jọ̀ọ́, ẹ mú ẹ̀rí ìdánimọ̀ wá nígbà tí ẹ bá wá gbà á.
What an examiner checks here:
- Will call after the doctor reviews the request
- Will confirm whether a copy is ready
- Bring identification when collecting
Easy to miss: The call will confirm whether a copy is ready; readiness is not guaranteed.
Ẹ ṣé. Màá dúró de ìpè yín kí n tó wá. Màá sì mú káàdì ìdánimọ̀ mi wá nígbà náà.
Model answer and marking points
Thank you. I’ll wait for your call before I come. I’ll bring my identification card with me then.
What an examiner checks here:
- Thanks the staff
- Will wait for the call before coming
- Will bring an identification card
Easy to miss: Keep the sequence: wait for the call before coming to collect.
Practise it
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Same topic · Health
Yoruba CCL: practice test, vocabulary, test dates
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Practice dialogue written to the CCL specification (two speakers, segments of 35 words or fewer, about 300 words). It is a practice text, not a NAATI test paper, and the AI score is this site's estimate, not a NAATI result. All Yoruba dialogues · All languages