Booking a Cooktop Repair Visit
Service coordinator (speaking English) and Homeowner (speaking Arabic) talk through “Booking a Cooktop Repair Visit”. You interpret both ways — English into Arabic, and Arabic into English — one segment at a time, exactly as in the CCL test.
Practise this dialogue with AI marking →Read it first if you like, then practise it cold: the recording plays one segment, you interpret, the next segment plays. Marking shows, segment by segment, what you kept, left out or changed.
Full transcript
Before we book a visit to your Rockdale home, Mr Haddad, could you tell me what is happening with the cooktop and when you bought it?
اشتريته من أربع سنوات. فيه أربع عيون، لكن عينين ما عاد يسخنوا من يومين. أنا محتاج أصلحه لأننا نستخدمه كل يوم.
Your turn — don't read the rest yet. Hear this dialogue at native speed and interpret each segment aloud; AI marks what you kept, left out or changed, segment by segment. Your first full dialogue is marked free.
Interpret it aloud now →Thank you. Has the cooktop stopped working completely, or do the other hotplates still heat normally? Please also tell me whether you have noticed any damage.
العينين الباقيين شغالين بشكل طبيعي، وما شفت أي كسر أو ضرر واضح. ممكن تقولي لي كم بتكون تكلفة الزيارة، وهل السعر يشمل التصليح؟
We can offer a technician visit on 6 November. The call-out fee is $95, which covers attendance and assessment, but any repairs would be quoted separately.
السادس من نوفمبر مناسب لي، لكن خمسة وتسعين دولار للزيارة فقط مبلغ لازم أحسب حسابه. إذا احتاج الجهاز قطع غيار، هل الفني يسألني قبل ما يركبها؟
Yes, the technician will explain the proposed work and price before seeking your approval. If you decline the repair, the quoted call-out fee still applies.
تمام، أنا موافق على رسوم الزيارة، بشرط أعرف تكلفة أي تصليح وأوافق عليها قبل ما يبدأ. هل لازم أجهز رقم الموديل أو فاتورة الشراء؟
Please have the purchase receipt and model details ready if available. We can record any access instructions now; will someone be home to let the technician in?
أنا بكون في البيت طول اليوم، والباب الجانبي هو المدخل الأسهل. رقم الموديل موجود عندي، لكن مش متأكد وين حطيت الفاتورة. بتقدري تثبتي الحجز بدونها؟
Yes, we can book without the receipt. Your visit is booked for 6 November, with the $95 call-out fee. Please keep the side entrance clear.
تمام، رح أخلي المدخل فاضي وأجهز رقم الموديل. وأنا فاهم إن رسوم الزيارة خمسة وتسعين دولار، وأي تصليح إضافي يحتاج موافقتي قبل ما يبدأ الفني.
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Same topic · Consumer Affairs
Arabic CCL: practice test, vocabulary, test dates
How the test works
Continue with the NAATI CCL Arabic practice test and mock tests.
Practice dialogue written to the CCL specification (two speakers, segments of 35 words or fewer, about 300 words). It is a practice text, not a NAATI test paper, and the AI score is this site's estimate, not a NAATI result. All Arabic dialogues · All languages