Checking Policy Wording for Temporary Storage
Insurance service adviser (speaking English) and Policyholder (speaking Igbo) talk through “Checking Policy Wording for Temporary Storage”. You interpret both ways — English into Igbo, and Igbo into English — one segment at a time, exactly as in the CCL test.
Practise this dialogue with AI marking →Read it first if you like, then practise it cold: the recording plays one segment, you interpret, the next segment plays. Marking shows, segment by segment, what you kept, left out or changed.
Full transcript with model answers
Under each segment: a model interpretation, the information points an examiner checks, and the easiest thing to miss. Try the segment yourself first, then open it. The model is one good way to say it; other wordings that keep every point score just as well.
Before we check your policy, Mrs Nwankwo, please tell me where your belongings will be stored and the dates you expect them to remain there.
Model answer and marking points
Tupu anyị elelee akwụkwọ mkpuchi gị, Oriakụ Nwankwo, biko gwa m ebe a ga-edobe ihe onwunwe gị na ụbọchị ị tụrụ anya na ha ga-anọ ebe ahụ.
What an examiner checks here:
- Mrs Nwankwo addressed
- Before checking her policy
- question: where belongings will be stored
- question: expected storage dates
Easy to miss: Keep the request for both the storage location and the dates.
A ga-etinye ha n'ụlọ nkwakọba ihe dị na Auburn, site n'ụbọchị nke atọ ruo nke iri na asaa n'ọnwa Nọvemba. A na-arụzi ụlọ m.
Model answer and marking points
They will be stored in a warehouse in Auburn, from the third to the seventeenth of November. My house is being repaired.
What an examiner checks here:
- Belongings stored in a warehouse
- Warehouse in Auburn
- Storage from 3 to 17 November
- Her house is being repaired
Easy to miss: The dates are 3–17 November, not 3–7 November.
Thank you. What value did you declare for those belongings? If you have your policy schedule and booklet, we can check the relevant wording together.
Model answer and marking points
Daalụ. Ego ole ka ị dere na ihe onwunwe ndị ahụ ruru? Ọ bụrụ na i ji akwụkwọ na-egosi nkọwa mkpuchi gị na obere akwụkwọ na-akọwa ya, anyị nwere ike ilekọ ọnụ ihe e dere gbasara nke a.
What an examiner checks here:
- question: declared value of belongings
- If she has her policy schedule
- If she has her policy booklet
- Relevant wording can be checked together
Easy to miss: The question asks for the declared value, and the schedule and booklet are separate documents.
Ihe ndị ahụ ruru dọla puku iri na abụọ; ọ bụ ego ahụ m dere n'akwụkwọ. Ewetara m akwụkwọ mkpuchi m. Nọmba ya bụ 47183. Biko, nyere m aka gụọ ya.
Model answer and marking points
Those belongings are worth twelve thousand dollars; that is the amount I wrote down in the document. I brought my insurance document. Its number is 47183. Please help me read it.
What an examiner checks here:
- Belongings worth $12,000
- Same amount declared in writing
- Insurance document brought
- Policy number 47183
- Request for help reading it
Easy to miss: Preserve both the $12,000 value and policy number 47183 exactly.
I have policy reference 47183. Please do not assume cover applies until we check the temporary storage wording, including any conditions and exclusions in your policy.
Model answer and marking points
Nọmba akwụkwọ mkpuchi m nwere ebe a bụ 47183. Biko, echela na mkpuchi gị metụtara ihe ndị ahụ ruo mgbe anyị lelechara ihe e dere gbasara idobe ihe nwa oge, gụnyere ihe ọ bụla a chọrọ ka e mezuo na ihe ndị mkpuchi gị anaghị ekpuchi.
What an examiner checks here:
- Policy reference 47183
- Do not assume cover applies
- Temporary storage wording must be checked first
- Check policy conditions
- Check policy exclusions
Easy to miss: This is a warning against assuming cover, not confirmation that cover applies.
Ọ dị mma, ka anyị lelee ihe ndị ahụ. Oche na tebụl ochie m dị m ezigbo mkpa. Ọ bụrụ na mkpuchi ahụ anaghị ekpuchi ha, achọrọ m ịma.
Model answer and marking points
All right, let's check those things. My old chairs and table are very important to me. If the insurance does not cover them, I want to know.
What an examiner checks here:
- Agrees to check
- Old chairs and table
- Items very important to her
- Wants to know if insurance does not cover them
Easy to miss: Do not turn the old furniture into antiques or lose the condition about no cover.
Does your booklet mention storage at another address? We should also check whether it distinguishes between belongings inside the storage building and belongings in transit.
Model answer and marking points
Obere akwụkwọ gị ò kwuru banyere idobe ihe n'adreesị ọzọ? Anyị kwesịkwara ilele ma ọ na-ekewa ihe onwunwe dị n'ime ụlọ nkwakọba ihe na ndị a ka na-ebu n'ụzọ.
What an examiner checks here:
- question: booklet mentions storage at another address
- Check whether policy distinguishes two situations
- Belongings inside the storage building
- Belongings in transit
Easy to miss: Keep the distinction between belongings in storage and belongings being transported.
Ahụrụ m ebe e kwuru ụlọ nkwakọba ihe, ma aghọtachaghị m ya. Nwa m nwaanyị ga-ahazi ụgbọ ga-ebu ha. Ọ bụrụ na ihe ọ bụla emebie n'ụzọ, gịnị ga-eme?
Model answer and marking points
I saw a section mentioning a warehouse, but I did not fully understand it. My daughter will arrange a vehicle to transport them. If anything gets damaged on the way, what will happen?
What an examiner checks here:
- Saw a section mentioning a warehouse
- Did not fully understand it
- Daughter will arrange the transport vehicle
- question: what happens if anything is damaged in transit
Easy to miss: Her daughter will arrange the transport; she is not necessarily driving the vehicle.
I cannot confirm transit cover until we review the relevant policy wording and transport details. Please bring those details and your storage agreement for us to check.
Model answer and marking points
Enweghị m ike ikwenye na mkpuchi ahụ metụtara ihe ndị a na-ebu n'ụzọ ruo mgbe anyị lelechara ihe e dere gbasara ya n'akwụkwọ mkpuchi na nkọwa njem ahụ. Biko, weta nkọwa ndị ahụ na nkwekọrịta gị na ndị ga-edobere gị ihe ka anyị lelee ha.
What an examiner checks here:
- Cannot yet confirm transit cover
- Relevant policy wording must be reviewed
- Transport details must be reviewed
- Bring transport details
- Bring storage agreement for checking
Easy to miss: Cover is unconfirmed pending review, rather than refused.
Ọ dị mma. Aga m agwa nwa m nwaanyị ka o nyere m aka chịkọta akwụkwọ ndị ahụ. Ị nwere ike igosi m ebe anyị ga-elebara anya?
Model answer and marking points
All right. I will ask my daughter to help me gather those documents. Can you show me which parts we should focus on?
What an examiner checks here:
- Will ask her daughter for help
- Help gathering the documents
- question: which parts they should focus on
Easy to miss: She asks where to focus in the documents, not where to store the belongings.
Certainly. I can mark the relevant sections now and explain any unfamiliar terms. We will need those details before we can give you a clear answer.
Model answer and marking points
N'ezie. Enwere m ike ịka akara n'akụkụ ndị metụtara nke a ugbu a ma kọwaa okwu ọ bụla ị na-amaghị. Anyị ga-achọ nkọwa ndị ahụ tupu anyị enwee ike ịza gị nke ọma.
What an examiner checks here:
- Can mark relevant sections now
- Can explain unfamiliar terms
- Details are needed first
- Clear answer depends on receiving those details
Easy to miss: The clear answer comes after the details are provided, not immediately.
Daalụ. Biko, jiri nwayọọ kọwaara m ya ka m ghọta. Achọrọ m ịmata nke ọma tupu m ebuga ihe m ebe ahụ. M ga-eweta akwụkwọ ndị fọdụrụ.
Model answer and marking points
Thank you. Please explain it slowly so I can understand. I want to be sure before I move my belongings there. I will bring the remaining documents.
What an examiner checks here:
- Requests a slow explanation
- Wants to understand
- Wants certainty before moving belongings there
- Will bring remaining documents
Easy to miss: She will move the belongings only after clarifying the situation; they have not already been moved.
Practise it
Reading a transcript is not interpreting. The practice room on this site plays each segment at native speed, records you, and marks the information you transferred against the same categories examiners use — omissions, distortions, insertions — so you know where the marks went. Your first full dialogue is marked free.
Start this dialogue →More Igbo dialogues
Igbo CCL: practice test, vocabulary, test dates
How the test works
Continue with the NAATI CCL Igbo practice test and mock tests.
Practice dialogue written to the CCL specification (two speakers, segments of 35 words or fewer, about 300 words). It is a practice text, not a NAATI test paper, and the AI score is this site's estimate, not a NAATI result. All Igbo dialogues · All languages