Correcting an Intercom Listing
Strata manager (speaking English) and Apartment resident (speaking Mandarin) talk through “Correcting an Intercom Listing”. You interpret both ways — English into Mandarin, and Mandarin into English — one segment at a time, exactly as in the CCL test.
Practise this dialogue with AI marking →Read it first if you like, then practise it cold: the recording plays one segment, you interpret, the next segment plays. Marking shows, segment by segment, what you kept, left out or changed.
Full transcript with model answers
Under each segment: a model interpretation, the information points an examiner checks, and the easiest thing to miss. Try the segment yourself first, then open it. The model is one good way to say it; other wordings that keep every point score just as well.
Please take a seat, Ms Luo. Could you explain what appears incorrectly on the intercom directory and whether visitors can currently reach your apartment?
Model answer and marking points
罗女士，请坐。能请您说一下，对讲机住户名单上哪儿写错了，还有访客现在能不能联系到您家？
What an examiner checks here:
- Ms Luo invited to sit
- question: what is incorrect on the intercom directory?
- question: can visitors currently reach the apartment?
Easy to miss: Keep both requests as questions, including whether visitors can currently reach the apartment.
我住三十四号，但门口对讲机上写成了四十三号。访客来了只能打我手机，我再下楼开门。
Model answer and marking points
I live in unit 34, but the intercom at the entrance shows unit 43. When visitors arrive, they can only call my mobile, and I then go downstairs to let them in.
What an examiner checks here:
- Lives in unit 34
- Entrance intercom incorrectly shows unit 43
- Visitors can only call her mobile on arrival
- She goes downstairs to let visitors in
Easy to miss: Do not reverse the correct unit number, 34, and the incorrect number, 43.
Your turn — don't read the rest yet. Hear this dialogue at native speed and interpret each segment aloud; AI marks what you kept, left out or changed, segment by segment. Your first full dialogue is marked free.
Interpret it aloud now →Thank you. Our resident register lists unit 34 correctly, so the problem appears limited to the intercom display. When did you first notice the error?
Model answer and marking points
谢谢。我们的住户登记册上正确登记的是34号，所以看来问题只出在对讲机的显示上。您最早是什么时候发现这个错误的？
What an examiner checks here:
- Resident register correctly lists unit 34
- Problem appears limited to the intercom display
- question: when was the error first noticed?
Easy to miss: The resident register is correct; only the intercom display appears to be wrong.
我是十月十二日发现的。那天送货员在名单上找不到三十四号，就打了我的手机。我下楼一看，才发现房号写反了。
Model answer and marking points
I noticed it on 12 October. That day, a delivery driver couldn't find unit 34 on the directory, so they called my mobile. It was only when I went downstairs to look that I realised the digits in my unit number were the wrong way round.
What an examiner checks here:
- Error noticed on 12 October
- Delivery driver could not find unit 34 on the directory
- Driver called her mobile
- She went downstairs to check
- Only then discovered the unit number digits were reversed
Easy to miss: The date is 12 October, and the unit number's digits were reversed.
We have a technician visiting this Merrylands building on 27 October. I can add your intercom listing to the work request and arrange a test call.
Model answer and marking points
我们有位技术人员会在10月27日到Merrylands这栋楼来。我可以把更正您对讲机住户信息的事项加到维修单上，再安排一次通话测试。
What an examiner checks here:
- Technician visiting on 27 October
- Visit is to this Merrylands building
- Can add correction of her intercom listing to the work request
- Can arrange a test call
Easy to miss: Keep both the listing correction and the test call.
那太好了。十月二十七日上午我要上班，下午能在家。能安排在下午吗？测试的时候需要我做什么？
Model answer and marking points
That's great. I have to work on the morning of 27 October, but I can be home in the afternoon. Could you arrange it for the afternoon? What do I need to do during the test?
What an examiner checks here:
- Works on the morning of 27 October
- Can be home that afternoon
- question: can the visit be arranged for the afternoon?
- question: what does she need to do during testing?
Easy to miss: She is available in the afternoon, not the morning, and asks two questions.
I can request an afternoon slot, but cannot guarantee it. During testing, please stay inside, answer the intercom, and press the door release button.
Model answer and marking points
我可以申请安排在下午，但不能保证。测试时，请您留在屋里，接听对讲机，然后按开门键。
What an examiner checks here:
- Can request an afternoon slot
- Cannot guarantee an afternoon slot
- Stay inside during testing
- Answer the intercom
- Press the door release button
Easy to miss: An afternoon slot can be requested but is not guaranteed.
可以，下午的时间确认后请通知我。测试时我会留在屋里接听，再按开门键。需要提前把大门钥匙交给您吗？
Model answer and marking points
All right. Please let me know once the afternoon time is confirmed. During the test, I'll stay inside, answer the intercom and then press the door release button. Do I need to give you the main entrance key in advance?
What an examiner checks here:
- Requests notification once the afternoon time is confirmed
- Will stay inside during the test
- Will answer the intercom
- Will then press the door release button
- question: must she hand over the main entrance key in advance?
Easy to miss: Handing over the key is a question, not an agreed arrangement.
You can keep your key. We will call from the entrance panel while you answer upstairs, then check that the door release works when you press it.
Model answer and marking points
钥匙您自己留着就行。我们会在楼下入口处的对讲机面板上呼叫，您在楼上接听，然后我们会检查您按开门键时，门能不能解锁。
What an examiner checks here:
- She can keep her key
- Staff will call from the entrance panel
- She answers upstairs
- Staff then check whether the door release works when she presses it
Easy to miss: Staff call from the entrance while she stays upstairs and operates the door release.
明白了。请把房号改成三十四号，姓氏还是保留罗。开始测试前，能先打一下我的手机吗？我怕在厨房听不见。
Model answer and marking points
I understand. Please change the unit number to 34 and keep my surname as Luo. Could you call my mobile before starting the test? I'm worried I might not hear the intercom if I'm in the kitchen.
What an examiner checks here:
- Requests unit number changed to 34
- Surname remains Luo
- question: can staff call her mobile before starting the test?
- Concerned she may not hear the intercom in the kitchen
Easy to miss: Change the unit number while keeping the surname as spoken; its written spelling is not being corrected.
Certainly. I will confirm the appointment time and corrected listing with you, and call your mobile before we begin the intercom test.
Model answer and marking points
当然可以。我会跟您确认预约时间和更正后的住户信息，并在开始对讲机测试前打您的手机。
What an examiner checks here:
- Will confirm the appointment time with her
- Will confirm the corrected listing with her
- Will call her mobile before the intercom test begins
Easy to miss: The mobile call must happen before the intercom test starts.
谢谢您。我先把十月二十七日下午留出来，等您确认。手机也会放在身边。如果安排有变化，我会提前联系您。
Model answer and marking points
Thank you. I'll keep the afternoon of 27 October free for now and wait for your confirmation. I'll also keep my mobile with me. If my arrangements change, I'll contact you in advance.
What an examiner checks here:
- Will provisionally keep the afternoon of 27 October free
- Will wait for confirmation
- Will keep her mobile nearby
- Will contact staff in advance if her arrangements change
Easy to miss: The afternoon is being kept free provisionally while she waits for confirmation.
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