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Lodging a Home Burglary Insurance Claim

Somali ↔ EnglishInsurance12 segments ≈294 wordsSegments of 35 words or fewer

Insurance Claims Officer (speaking English) and Client (speaking Somali) talk through “Lodging a Home Burglary Insurance Claim”. You interpret both ways — English into Somali, and Somali into English — one segment at a time, exactly as in the CCL test.

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Read it first if you like, then practise it cold: the recording plays one segment, you interpret, the next segment plays. Marking shows, segment by segment, what you kept, left out or changed.

Full transcript

SEGMENT 1 · ENGLISH · 22 WORDS
Insurance Claims Officer

Tell me exactly when you first noticed the break-in at your Bankstown home, and what time you contacted the police that night.

SEGMENT 2 · SOMALI · 30 WORDS
Client

Waan soo noqday xalay habeen dhexe ah, waxaana arkay in albaabka dambe la jebiyay. Booliska waxaan wacay 11:30 habeenimo.

SEGMENT 3 · ENGLISH · 23 WORDS
Insurance Claims Officer

Can you tell me exactly what items were taken from the house, and do you have the police event number for the report?

SEGMENT 4 · SOMALI · 28 WORDS
Client

Waxaa la qaatay TV-gayga, kombiyuutarkayga, sanduuqa dahabka, iyo xoogaa lacag caddaan ah. Number-ka warbixinta booliska waa 458213.

SEGMENT 5 · ENGLISH · 23 WORDS
Insurance Claims Officer

Do you have any receipts or proof of purchase for these items? Also remember that your current policy excess is five hundred dollars.

SEGMENT 6 · SOMALI · 30 WORDS
Client

Ma haysto rasiidyo dhammaan alaabta, laakiin waxaan haystaa kaararka dammaanadda kombiyuutarka oo aan ku iibsaday laba sano ka hor.

SEGMENT 7 · ENGLISH · 24 WORDS
Insurance Claims Officer

Without receipts, we can still accept clear photos or bank statements showing the purchase. Please send us an itemised list within ten business days.

SEGMENT 8 · SOMALI · 26 WORDS
Client

Waa fahmay, laakiin ma jiraa hab aan ku helayo lacag ku filan intaan sugayo qiimaynta dhammaystiran?

SEGMENT 9 · ENGLISH · 22 WORDS
Insurance Claims Officer

If your total loss exceeds the five-hundred-dollar excess, NRMA Insurance can arrange a partial cash advance before the final assessment is completed.

SEGMENT 10 · SOMALI · 18 WORDS
Client

Waan la macaamil karaa, laakiin maxaan sameeyaa si aan u dhammaystiro sheegashada?

SEGMENT 11 · ENGLISH · 24 WORDS
Insurance Claims Officer

Please log the itemised list and photos through the NRMA app today. A claims assessor will contact you within five business days to confirm.

SEGMENT 12 · SOMALI · 24 WORDS
Client

Waad ku mahadsantahay caddaynta. Maanta ayaan liiska iyo sawirrada ku soo gudbin doonaa app-ka NRMA.

Terms in this dialogue that cost marks

CCL is marked on information transferred. These Australian terms have no direct word in most test languages — get one wrong and the segment's information is gone.

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How the test works

Practice dialogue written to the CCL specification (two speakers, segments of 35 words or fewer, about 300 words). It is a practice text, not a NAATI test paper, and the AI score is this site's estimate, not a NAATI result. All Somali dialogues · All languages