Checking Two Pathology Referrals
Pathology receptionist (speaking English) and Patient (speaking Spanish) talk through “Checking Two Pathology Referrals”. You interpret both ways — English into Spanish, and Spanish into English — one segment at a time, exactly as in the CCL test.
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Full transcript with model answers
Under each segment: a model interpretation, the information points an examiner checks, and the easiest thing to miss. Try the segment yourself first, then open it. The model is one good way to say it; other wordings that keep every point score just as well.
Let's check which referral your appointment relates to, Ms Benítez. You have brought two forms, and both show the same patient number. Is that correct?
Model answer and marking points
Vamos a comprobar a cuál de las solicitudes corresponde su cita, señora Benítez. Ha traído dos formularios y ambos tienen el mismo número de paciente. ¿Es correcto?
What an examiner checks here:
- Check which referral the appointment relates to
- Patient addressed as Ms Benítez
- Two forms brought
- Same patient number on both forms
- question: Is that correct?
Easy to miss: The matching patient number does not mean the two referrals are identical.
Sí. Una tiene fecha del cuatro de octubre y la otra del once de octubre. Como llevan el mismo número, no estoy segura de cuál debo usar.
Model answer and marking points
Yes. One is dated 4 October and the other 11 October. Since they have the same number, I'm not sure which one I should use.
What an examiner checks here:
- Confirmation
- One form dated 4 October
- Other form dated 11 October
- Same number on both forms
- Unsure which form to use
Easy to miss: Keep the two dates distinct: 4 October and 11 October.
Thank you. I can see one form dated 4 October and another dated 11 October. Were both given to you by the same medical practice?
Model answer and marking points
Gracias. Veo un formulario con fecha del 4 de octubre y otro del 11 de octubre. ¿Se los dieron los dos en la misma consulta médica?
What an examiner checks here:
- Acknowledges with thanks
- One form dated 4 October
- Other form dated 11 October
- question: Were both forms issued by the same medical practice?
Easy to miss: The question concerns the same medical practice, not necessarily the same doctor.
Sí, las dos son de la misma consulta. Mi médica me dio la segunda cuando volví, pero no me dijo que tirara la primera.
Model answer and marking points
Yes, both are from the same medical practice. My doctor gave me the second one when I went back, but she didn't tell me to throw away the first one.
What an examiner checks here:
- Both forms from the same medical practice
- Doctor gave the second form
- Second form given on a return visit
- Doctor did not say to discard the first form
Easy to miss: Not being told to discard the first form does not establish that it is still valid.
Your booking at our Fairfield collection centre is for 23 October at 8:10 am. Does that match your confirmation, or were you expecting something different?
Model answer and marking points
Su cita en nuestro centro de toma de muestras de Fairfield es el 23 de octubre a las ocho y diez de la mañana. ¿Coincide con su confirmación o esperaba algo distinto?
What an examiner checks here:
- Booking at the service's Fairfield collection centre
- Appointment on 23 October
- Appointment at 8:10 am
- question: Does this match the confirmation?
- question: Was something different expected?
Easy to miss: Render 8:10 am accurately, including that it is in the morning.
Sí, coincide. Tengo anotado el veintitrés de octubre a las ocho y diez de la mañana. Solo quería comprobar con cuál de las dos hojas está vinculada la cita.
Model answer and marking points
Yes, that matches. I have 23 October at 8:10 in the morning written down. I just wanted to check which of the two forms the appointment is linked to.
What an examiner checks here:
- Booking details match
- 23 October written down
- 8:10 am written down
- Wants to check which of the two forms is linked to the appointment
Easy to miss: The patient is checking the linked form, not asking to change the appointment.
The shared patient number identifies your record, but it doesn't tell us whether the later form replaces the earlier one. I'll check the booking notes.
Model answer and marking points
El número de paciente que aparece en ambos formularios identifica su expediente, pero no nos indica si el formulario más reciente sustituye al anterior. Voy a revisar las notas de la reserva.
What an examiner checks here:
- Shared patient number identifies the patient's record
- Number does not establish whether the later form replaces the earlier one
- Will check booking notes
Easy to miss: Preserve the uncertainty about whether the later form replaces the earlier one.
Gracias. Me preocupa que hayan reservado la misma prueba dos veces. La segunda hoja tiene algo escrito a mano, pero no sé si cambia la solicitud.
Model answer and marking points
Thank you. I'm worried they may have booked the same test twice. The second form has something handwritten on it, but I don't know whether it changes the request.
What an examiner checks here:
- Expresses thanks
- Concern that the same test may have been booked twice
- Handwritten text on the second form
- Unsure whether the handwriting changes the request
Easy to miss: Duplicate booking is a concern, not a confirmed fact.
The notes link this booking to the referral dated 11 October. They don't explain the earlier form, so we'll ask the referring practice to clarify that.
Model answer and marking points
Las notas vinculan esta reserva con la solicitud del 11 de octubre. No explican el formulario anterior, así que vamos a pedirle a la consulta que hizo la derivación que lo aclare.
What an examiner checks here:
- Booking notes link this booking to the 11 October referral
- Notes do not explain the earlier form
- Will ask the referring medical practice for clarification
Easy to miss: The notes identify the linked referral but do not confirm that the earlier form was replaced.
De acuerdo. Entonces, ¿la cita sigue confirmada mientras lo consultan? ¿Debo llevar las dos hojas originales ese día, aunque una pueda haber quedado reemplazada?
Model answer and marking points
All right. So, is my appointment still confirmed while you check with them? Should I bring both original forms that day, even though one may have been superseded?
What an examiner checks here:
- question: Is the appointment still confirmed while clarification is sought?
- question: Should both original forms be brought that day?
- One form may have been superseded
Easy to miss: Keep both questions as questions and retain the requirement being queried about original forms.
Yes, your appointment remains booked for 23 October at 8:10 am. Please bring both original forms; we'll contact you if the practice advises any booking changes.
Model answer and marking points
Sí, su cita sigue reservada para el 23 de octubre a las ocho y diez de la mañana. Por favor, traiga los dos formularios originales. Nos pondremos en contacto con usted si la consulta nos indica algún cambio en la reserva.
What an examiner checks here:
- Appointment remains booked
- 23 October
- 8:10 am
- Bring both original forms
- Will contact the patient if the practice advises booking changes
Easy to miss: Contact is conditional on the practice advising booking changes.
Perfecto, llevaré las dos y estaré pendiente del teléfono. Me quedo más tranquila sabiendo qué formulario aparece en la reserva.
Model answer and marking points
Perfect, I'll bring both and keep an eye on my phone. I feel more reassured knowing which form is listed in the booking.
What an examiner checks here:
- Will bring both forms
- Will monitor the phone
- Feels more reassured
- Now knows which form is listed in the booking
Easy to miss: The reassurance comes from knowing which form is listed, not from confirmation that both forms are valid.
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