NAATI CCL Dari (Afghan Persian) practice dialogues with audio and model answers

Read 40 English–Dari dialogue transcripts, grouped by topic, with segment audio, model answers where available. For Dari practice materials, practice tests and mock tests, use the NAATI CCL Dari practice test.

Full sample with model answersHealth · 12 segments

Correcting a Surname After a Rejected Medicare Claim

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1 · Practice accounts officer · English
Let's check the rejected claim together, Mr Karimi. Is this the $86 bill for your private consultation at our Auburn medical centre on 3 October?
Model interpretation · Dari
بیایین درخواست بازپرداخت ردشده را با هم بررسی کنیم، آقای کریمی. آیا این همان بل ۸۶ دالری برای معاینۀ خصوصی شما در مرکز صحی ما در آبرن، به تاریخ سوم اکتوبر است؟
What an examiner checks (6)
- Mr Karimi addressed
- Check the rejected claim together
- question: is this the $86 bill?
- Private consultation
- Their Auburn medical centre
- 3 October
Easy to miss: Keep the amount, date and private consultation within the question.
2 · Patient · Dari
بلی، همین بل هشتاد و شش دالری مربوط به معاینۀ سوم اکتوبر است. پولش را پرداخته‌ام، ولی درخواست بازپرداختم رد شده. کارت مدیکر و رسید پرداخت هم همراهم است.
Model interpretation · English
Yes, this $86 bill is for the consultation on 3 October. I've paid it, but my claim for reimbursement was rejected. I have my Medicare card and payment receipt with me as well.
What an examiner checks (5)
- Confirms the $86 bill
- Consultation on 3 October
- Bill already paid
- Reimbursement claim rejected
- Medicare card and payment receipt brought along
Easy to miss: The reimbursement claim was rejected; the bill has already been paid.
3 · Practice accounts officer · English
Your bill says Karami, but your Medicare card says Karimi. These are two different surname spellings. I'll compare your card with the patient record now.
Model interpretation · Dari
در بل شما «کرمی» نوشته شده، ولی در کارت مدیکر شما «کریمی» است. این‌ها دو املای متفاوت نام فامیلی است. حالا کارت شما را با دوسیۀ مریضی‌تان مقایسه می‌کنم.
What an examiner checks (4)
- Bill spells surname Karami
- Medicare card spells surname Karimi
- Two different surname spellings
- Will compare the card with the patient record now
Easy to miss: Do not reverse which document says Karami and which says Karimi.
4 · Patient · Dari
بلی، نام فامیلی‌ام کریمی است، نه کرمی. خوب شد که اشتباه پیدا شد. حالا باید بل را دوباره پرداخت کنم یا همان پرداخت قبلی حساب می‌شود؟
Model interpretation · English
Yes, my surname is Karimi, not Karami. I'm glad the mistake was found. Do I have to pay the bill again now, or will my previous payment count?
What an examiner checks (4)
- Surname is Karimi
- Surname is not Karami
- Glad the mistake was found
- question: must the bill be paid again or will the previous payment count?
Easy to miss: Preserve both the surname correction and the two alternatives in the payment question.
5 · Practice accounts officer · English
You do not need to pay this bill again; our records show your payment. We can correct your surname and issue a replacement receipt for you.
Model interpretation · Dari
لازم نیست این بل را دوباره پرداخت کنین؛ پرداخت شما در سوابق ما ثبت است. می‌توانیم نام فامیلی‌تان را اصلاح کنیم و یک رسید جایگزین برای‌تان صادر کنیم.
What an examiner checks (4)
- No need to pay this bill again
- Records show the payment
- Can correct the surname
- Can issue a replacement receipt
Easy to miss: A replacement receipt does not mean a second payment is required.
6 · Patient · Dari
خوب است، خیالم راحت شد. لطفاً نام فامیلی‌ام را در دوسیه هم اصلاح کنین که دفعۀ بعد همین مشکل پیش نیاید. رسید قبلی را هم نگه دارم؟
Model interpretation · English
That's good; I'm relieved. Please correct my surname in my file as well so the same problem doesn't happen next time. Should I keep the previous receipt too?
What an examiner checks (4)
- Feels relieved
- Requests surname correction in the file too
- Prevent the same problem next time
- question: should the previous receipt also be kept?
Easy to miss: Keep the request to correct the patient file as well as the question about retaining the receipt.
7 · Practice accounts officer · English
I'll update your patient record and print the corrected receipt. Keep the original receipt with it, so you can explain why the surname was changed.
Model interpretation · Dari
دوسیۀ مریضی‌تان را به‌روز می‌کنم و رسید اصلاح‌شده را چاپ می‌کنم. رسید اصلی را هم همراه آن نگه دارین تا بتوانین توضیح بدهین که چرا نام فامیلی تغییر داده شده است.
What an examiner checks (4)
- Will update the patient record
- Will print the corrected receipt
- Keep the original receipt with the corrected one
- So the surname change can be explained
Easy to miss: The patient must keep the original receipt together with the corrected receipt.
8 · Patient · Dari
حتماً، هر دو رسید را نگه می‌دارم. وقتی رسید اصلاح‌شده را نشان بدهم، پول مدیکر حتمی به حسابم می‌آید یا امکان دارد باز هم درخواست رد شود؟
Model interpretation · English
Certainly, I'll keep both receipts. When I show the corrected receipt, will the Medicare payment definitely go into my account, or could my claim still be rejected?
What an examiner checks (4)
- Will keep both receipts
- Will show the corrected receipt
- question: is payment into the account guaranteed?
- question: could the claim still be rejected?
Easy to miss: Guaranteed payment is being questioned, not asserted.
9 · Practice accounts officer · English
I cannot guarantee a Medicare rebate. Services Australia can advise you about the rejected claim and whether the corrected receipt provides the information they need.
Model interpretation · Dari
نمی‌توانم بازپرداخت مدیکر را تضمین کنم. سرویسیز آسترالیا می‌تواند دربارۀ درخواست ردشدۀ شما و این‌که آیا رسید اصلاح‌شده معلومات مورد نیازشان را دارد یا نه، به شما راهنمایی بدهد.
What an examiner checks (4)
- Cannot guarantee a Medicare rebate
- Services Australia can provide advice
- Advice about the rejected claim
- Advice on whether the corrected receipt contains the required information
Easy to miss: Services Australia can advise on the claim; no rebate is guaranteed.
10 · Patient · Dari
فهمیدم، پس از سرویسیز آسترالیا می‌پرسم. اگر بگویند معلومات بیشتری از مرکز صحی لازم است، می‌توانم دوباره با بخش حسابداری شما تماس بگیرم؟
Model interpretation · English
I understand. I'll ask Services Australia, then. If they say they need more information from the medical centre, can I contact your accounts department again?
What an examiner checks (4)
- Understands the explanation
- Will ask Services Australia
- Condition: more information needed from the medical centre
- question: can the accounts department be contacted again?
Easy to miss: The request to contact accounts again is conditional on Services Australia needing more information.
11 · Practice accounts officer · English
Yes, contact our accounts desk if Services Australia requests anything else from the practice. Before you leave, please check that your surname is correct here.
Model interpretation · Dari
بلی، اگر سرویسیز آسترالیا چیز دیگری از مرکز صحی خواست، با بخش حسابداری ما تماس بگیرین. پیش از رفتن، لطفاً بررسی کنین که نام فامیلی‌تان این‌جا درست نوشته شده باشد.
What an examiner checks (4)
- Confirms accounts can be contacted
- Condition: Services Australia requests anything else from the practice
- Check the surname here
- Check before leaving
Easy to miss: The patient is asked to check the surname before leaving.
12 · Patient · Dari
بلی، این دفعه درست است؛ کریمی نوشته شده. هر دو رسید را می‌گیرم و پیگیری می‌کنم. تشکر که اشتباه را اصلاح کردین و پرداخت قبلی را هم بررسی کردین.
Model interpretation · English
Yes, it's correct this time; it says Karimi. I'll take both receipts and follow it up. Thank you for correcting the mistake and checking my previous payment as well.
What an examiner checks (6)
- Surname is correct this time
- Now says Karimi
- Will take both receipts
- Will follow up
- Thanks for correcting the mistake
- Thanks for checking the previous payment
Easy to miss: The thanks cover both correcting the surname and checking the previous payment.

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