Damaged Envelope Containing Translated Certificates
Settlement worker (speaking English) and New resident (speaking Dari) talk through “Damaged Envelope Containing Translated Certificates”. You interpret both ways — English into Dari, and Dari into English — one segment at a time, exactly as in the CCL test.
Practise this dialogue with AI marking →Read it first if you like, then practise it cold: the recording plays one segment, you interpret, the next segment plays. Marking shows, segment by segment, what you kept, left out or changed.
Full transcript with model answers
Under each segment: a model interpretation, the information points an examiner checks, and the easiest thing to miss. Try the segment yourself first, then open it. The model is one good way to say it; other wordings that keep every point score just as well.
Please show me the envelope and the translated certificates, Mr Haidari. What concerns you about the condition they arrived in at your Rockdale address?
Model answer and marking points
آقای حیدری، لطفاً پاکت و اسناد ترجمه‌شده را به من نشان بدهید. در مورد وضعیتی که این‌ها به آدرس‌تان در راکدیل رسیده‌اند، چه چیزی شما را نگران کرده است؟
What an examiner checks here:
- Mr Haidari asked to show the envelope
- Translated certificates also requested
- Items arrived at his Rockdale address
- question: what concerns him about their condition on arrival?
Easy to miss: Keep the question about the condition on arrival, including the Rockdale address.
سه سند ترجمه‌شده به تاریخ چهاردهم اکتوبر به دستم رسید. پاکت پاره شده بود و یک مهرش هم آسیب دیده بود. تشویش دارم که اسناد را قبول نکنند.
Model answer and marking points
I received three translated documents on the fourteenth of October. The envelope was torn, and one of its seals was damaged too. I’m worried the documents might not be accepted.
What an examiner checks here:
- Three translated documents received
- Received on 14 October
- Envelope was torn
- One seal was also damaged
- Concern that the documents may not be accepted
Easy to miss: The date is 14 October, and only one seal was damaged.
We can check what appears damaged, but I cannot confirm whether another organisation will accept these documents. Have you contacted the original translation provider yet?
Model answer and marking points
ما می‌توانیم بررسی کنیم که چه چیزهایی آسیب‌دیده به نظر می‌رسند، اما من نمی‌توانم تأیید کنم که آیا یک ادارهٔ دیگر این اسناد را قبول می‌کند یا نه. آیا تا حال با همان دفتر ترجمه‌ای که اسناد را ترجمه کرده تماس گرفته‌اید؟
What an examiner checks here:
- Can check what appears damaged
- Cannot confirm acceptance by another organisation
- question: has he contacted the original translation provider yet?
Easy to miss: Checking visible damage does not mean confirming that another organisation will accept the documents.
نخیر، هنوز با همان دفتر ترجمه تماس نگرفتم. انگلیسی‌ام خوب نیست و نمی‌فهمم مشکل را چطور برای‌شان توضیح بدهم. می‌شود کمکم کنین که چی بگویم؟
Model answer and marking points
No, I haven’t contacted that translation office yet. My English isn’t good, and I don’t know how to explain the problem to them. Could you help me with what to say?
What an examiner checks here:
- Has not contacted the translation office yet
- His English is not good
- Does not know how to explain the problem
- question: can you help him with what to say?
Easy to miss: He has not contacted the translation office yet.
Tell the provider that delivery was on the fourteenth of October, the envelope was torn, and one seal was damaged. Ask them what to do next.
Model answer and marking points
به دفتر ترجمه بگویید که پاکت به تاریخ چهاردهم اکتوبر تحویل داده شد، پاکت پاره بود و یک مهر آسیب دیده بود. از آن‌ها بپرسید که قدم بعدی چیست.
What an examiner checks here:
- Tell the translation provider
- Delivery was on 14 October
- Envelope was torn
- One seal was damaged
- Ask the provider what to do next
Easy to miss: Report the delivery date and both types of damage accurately.
خوب، همین چیزها را برای‌شان می‌گویم. از مهر آسیب‌دیده عکس بگیرم؟ پاکت را هم تا وقتی که جواب بدهند، پیش خودم نگه کنم؟
Model answer and marking points
All right, I’ll tell them those things. Should I take a photo of the damaged seal? Should I also keep the envelope until they reply?
What an examiner checks here:
- Will tell the provider those details
- question: should he photograph the damaged seal?
- question: should he keep the envelope until they reply?
Easy to miss: Both photographing the seal and keeping the envelope are questions, not confirmed actions.
Keep the envelope and all three certificates together. Photograph the damaged seal clearly, and ask the provider how they would like you to send those photographs.
Model answer and marking points
پاکت و هر سه سند را یکجا نگه دارید. از مهر آسیب‌دیده عکس‌های واضح بگیرید و از دفتر ترجمه بپرسید که می‌خواهند این عکس‌ها را از چه طریقی برای‌شان بفرستید.
What an examiner checks here:
- Keep the envelope
- Keep all three certificates with it
- Take clear photographs of the damaged seal
- Ask how the provider wants the photographs sent
Easy to miss: Keep all three certificates together with the envelope and ask how to send the photographs.
حتماً، همه را یکجا نگه می‌کنم. یک تشویش دیگر هم دارم. آیا لازم است اسناد را از سر ترجمه کنم؟ اگر دفتر ترجمه پاکت را عوض کند، می‌توانم مطمئن باشم که اداره اسناد را قبول می‌کند؟
Model answer and marking points
Of course, I’ll keep everything together. I have another concern too. Do I need to have the documents translated again? If the translation office replaces the envelope, can I be sure the organisation will accept the documents?
What an examiner checks here:
- Will keep everything together
- Has another concern
- question: do the documents need translating again?
- question: if the translation office replaces the envelope, is acceptance by the organisation certain?
Easy to miss: Replacing the envelope is a condition in a question, not a guarantee of acceptance.
I cannot determine whether fresh translations are needed; ask the provider. Replacing the envelope does not guarantee acceptance; the receiving organisation must confirm its requirements.
Model answer and marking points
من نمی‌توانم تشخیص بدهم که آیا ترجمهٔ دوباره لازم است یا نه؛ از دفتر ترجمه بپرسید. تعویض پاکت تضمین نمی‌کند که اسناد قبول شوند؛ اداره‌ای که اسناد را دریافت می‌کند باید شرایط خود را تأیید کند.
What an examiner checks here:
- Cannot determine whether fresh translations are needed
- Ask the translation provider
- Replacing the envelope does not guarantee acceptance
- Receiving organisation must confirm its requirements
Easy to miss: Do not turn the lack of a guarantee into a promise that the documents will be accepted.
فهمیدم، اول از دفتر ترجمه می‌پرسم و بعد از اداره‌ای که اسناد را خواسته. کمکم می‌کنین یک پیام کوتاه بنویسم؟ می‌خواهم پیش از فرستادن، خودم هم ببینم چی نوشته شده.
Model answer and marking points
I understand. I’ll ask the translation office first, and then the organisation that requested the documents. Could you help me write a short message? I’d like to see what’s been written myself before sending it.
What an examiner checks here:
- Will ask the translation office first
- Will then ask the organisation that requested the documents
- question: can you help write a short message?
- Wants to review the message himself before sending
Easy to miss: Preserve the order: translation office first, then the organisation that requested the documents.
Yes, we can draft a short message together now. Please check that the delivery date and damage description are correct before you send it yourself.
Model answer and marking points
بلی، می‌توانیم همین حالا با هم یک پیام کوتاه بنویسیم. لطفاً پیش از این‌که خودتان آن را بفرستید، بررسی کنید که تاریخ تحویل و توضیح آسیب درست باشند.
What an examiner checks here:
- Can draft a short message together now
- Check the delivery date is correct
- Check the damage description is correct
- Check before sending
- He will send the message himself
Easy to miss: He must check the details before sending the message himself.
تشکر، این‌طور برایم آسان‌تر است. تاریخ رسیدن پاکت و توضیح آسیب را دقیق می‌بینم، بعد خودم پیام را می‌فرستم. وقتی جواب دادند، اگر چیزی را نفهمیدم، دوباره از شما کمک می‌گیرم.
Model answer and marking points
Thank you, this makes it easier for me. I’ll carefully check the date the envelope arrived and the description of the damage, then send the message myself. When they reply, if there’s anything I don’t understand, I’ll ask you for help again.
What an examiner checks here:
- This makes it easier for him
- Will carefully check the envelope’s arrival date
- Will check the damage description
- Will then send the message himself
- Will seek help again if he does not understand something in the reply
Easy to miss: Further help is conditional on not understanding something when the reply arrives.
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