Checking Two Referrals and an Appointment

Dari ↔ EnglishHealth12 segments ≈370 wordsSegments of 35 words or fewer

Pathology receptionist (speaking English) and Patient (speaking Dari) talk through “Checking Two Referrals and an Appointment”. You interpret both ways — English into Dari, and Dari into English — one segment at a time, exactly as in the CCL test.

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Full transcript with model answers

Under each segment: a model interpretation, the information points an examiner checks, and the easiest thing to miss. Try the segment yourself first, then open it. The model is one good way to say it; other wordings that keep every point score just as well.

SEGMENT 1 · ENGLISH · 25 WORDS
Pathology receptionist

Before I check your booking at our Fairfield collection centre, could you show me both referral forms and tell me what concerns you about them?

Model answer and marking points

پیش از این‌که وقت ثبت‌شدهٔ شما را در مرکز نمونه‌گیری ما در فیرفیلد چک کنم، می‌شود هر دو فورم ارجاع را به من نشان بدهید و بگویید چه چیزی در مورد آن‌ها شما را تشویش کرده؟

What an examiner checks here:

  • Before checking the booking
  • Fairfield collection centre
  • question: show both referral forms
  • question: explain concerns about the forms

Easy to miss: Keep both requests as questions and retain the location.

SEGMENT 2 · DARI · 39 WORDS
Patient

این دو فورم را آوردم. نمبر مریض روی هر دوی‌شان یکی است، اما تاریخ یکی چهارم اکتوبر است و دیگری یازدهم اکتوبر. تشویش دارم که شاید برایم دو وقت گرفته باشند.

Model answer and marking points

I've brought these two forms. The patient number on both is the same, but one is dated 4 October and the other 11 October. I'm worried that perhaps two appointments have been booked for me.

What an examiner checks here:

  • Brought two forms
  • Same patient number on both
  • One dated 4 October
  • Other dated 11 October
  • Concern that two appointments may have been booked

Easy to miss: Two appointments are a concern, not a confirmed fact.

SEGMENT 3 · ENGLISH · 26 WORDS
Pathology receptionist

The forms are dated 4 and 11 October, and both show the same patient number. That number identifies your record; it does not identify an appointment.

Model answer and marking points

تاریخ فورم‌ها چهارم و یازدهم اکتوبر است و روی هر دو همان نمبر مریض نوشته شده. این نمبر دوسیهٔ شما را مشخص می‌کند؛ وقت ملاقات را مشخص نمی‌کند.

What an examiner checks here:

  • Forms dated 4 and 11 October
  • Same patient number on both
  • Number identifies the patient record
  • Number does not identify an appointment

Easy to miss: The patient number identifies a record, not an appointment.

SEGMENT 4 · DARI · 35 WORDS
Patient

حالا فهمیدم. چون در فورم دوم چند معاینه فرق می‌کند، فکر کردم شاید یک وقت دیگر هم داشته باشم. می‌شود تاریخ و ساعت وقتی را که برایم ثبت شده، بگویید؟

Model answer and marking points

I understand now. Because some of the tests on the second form are different, I thought I might have another appointment as well. Could you tell me the date and time of the appointment booked for me?

What an examiner checks here:

  • Now understands
  • Some tests differ on the second form
  • Thought there might be another appointment too
  • question: date of the booked appointment
  • question: time of the booked appointment

Easy to miss: Only some tests differ, and the additional appointment is only a possibility.

SEGMENT 5 · ENGLISH · 25 WORDS
Pathology receptionist

Your booking shows 23 October at 8:10 am. I can confirm those details, but I need to check which referral the booking was made against.

Model answer and marking points

وقت شما برای بیست‌وسوم اکتوبر، ساعت هشت و ده دقیقهٔ صبح ثبت شده. این جزئیات را می‌توانم تأیید کنم، اما باید چک کنم که وقت بر اساس کدام فورم ارجاع گرفته شده است.

What an examiner checks here:

  • Booking on 23 October
  • Time is 8:10 am
  • Can confirm date and time
  • Must check which referral the booking was made against

Easy to miss: The appointment details are confirmed, but the associated referral still needs checking.

SEGMENT 6 · DARI · 35 WORDS
Patient

بله، همین وقت را می‌خواستم؛ پیش از رفتن به کار می‌رسم. داکتر گفت فورم تازه را بیاورم، ولی نمی‌دانم فورم قبلی را هم با خود بیاورم یا نه.

Model answer and marking points

Yes, that's the time I wanted; I can make it before going to work. The doctor told me to bring the new form, but I don't know whether I should bring the previous form as well.

What an examiner checks here:

  • This is the desired appointment time
  • Can attend before going to work
  • Doctor said to bring the new form
  • Unsure whether to bring the previous form too

Easy to miss: The doctor requested the new form but did not say to discard the previous one.

SEGMENT 7 · ENGLISH · 27 WORDS
Pathology receptionist

Please bring both original forms. Reception can check the booking record, while our clinical staff will clarify the requested tests with your doctor if anything is unclear.

Model answer and marking points

لطفاً اصل هر دو فورم را بیاورید. پذیرش می‌تواند سابقهٔ ثبت وقت را چک کند و اگر چیزی واضح نباشد، کارمندان صحی ما معاینات درخواستی را با داکترتان روشن خواهند کرد.

What an examiner checks here:

  • Bring both original forms
  • Reception can check the booking record
  • Clinical staff clarify requested tests
  • Clarification is with the patient's doctor
  • Clarification occurs if anything is unclear

Easy to miss: Reception checks the booking; clinical staff clarify tests with the doctor.

SEGMENT 8 · DARI · 34 WORDS
Patient

پس فورم قبلی را دور نمی‌اندازم و هر دو را می‌آورم. یک سوال دیگر هم دارم: برای این معاینات باید ناشتا باشم؟ در فورم تازه چیزی واضح نوشته نشده.

Model answer and marking points

Then I won't throw away the previous form, and I'll bring both. I have another question: do I need to fast for these tests? Nothing is clearly written on the new form.

What an examiner checks here:

  • Will not discard the previous form
  • Will bring both forms
  • question: whether fasting is required for these tests
  • New form does not clearly state instructions

Easy to miss: The new form is unclear; it does not explicitly say fasting is unnecessary.

SEGMENT 9 · ENGLISH · 24 WORDS
Pathology receptionist

I cannot confirm fasting instructions from the booking alone. I'll ask our clinical staff to review both referrals and contact you before your appointment.

Model answer and marking points

تنها از روی وقت ثبت‌شده نمی‌توانم دستور ناشتا بودن را تأیید کنم. از کارمندان صحی ما می‌خواهم که هر دو فورم ارجاع را بررسی کنند و پیش از وقت ملاقات‌تان با شما تماس بگیرند.

What an examiner checks here:

  • Cannot confirm fasting instructions from the booking alone
  • Will ask clinical staff to review both referrals
  • Clinical staff to contact the patient
  • Contact before the appointment

Easy to miss: Fasting remains unconfirmed, and contact must occur before the appointment.

SEGMENT 10 · DARI · 38 WORDS
Patient

تشکر. لطفاً بگویید که این موضوع را پیش از آمدنم روشن کنند، چون صبح‌ها معمولاً چای و نان می‌خورم. می‌شود نمبر موبایلم را هم چک کنیم که درست ثبت شده باشد؟

Model answer and marking points

Thank you. Please ask them to clarify this before I come in, because I usually have tea and bread in the mornings. Could we also check that my mobile number has been recorded correctly?

What an examiner checks here:

  • Requests clarification before coming in
  • Usually has tea and bread in the mornings
  • question: check the mobile number
  • question: verify the number was recorded correctly

Easy to miss: Retain both tea and bread and the request for clarification before arrival.

SEGMENT 11 · ENGLISH · 27 WORDS
Pathology receptionist

Please check the mobile number displayed here. I've noted your question about fasting and the two referrals, alongside your confirmed appointment on 23 October at 8:10 am.

Model answer and marking points

لطفاً نمبر موبایلی را که این‌جا نشان داده شده چک کنید. سوال شما دربارهٔ ناشتا بودن و دو فورم ارجاع را، همراه با وقت تأییدشدهٔ شما در بیست‌وسوم اکتوبر، ساعت هشت و ده دقیقهٔ صبح، یادداشت کرده‌ام.

What an examiner checks here:

  • Check the displayed mobile number
  • Fasting question has been noted
  • Two referrals have been noted
  • Appointment is confirmed
  • Appointment on 23 October at 8:10 am

Easy to miss: Recording the fasting question does not mean fasting instructions have been confirmed.

SEGMENT 12 · DARI · 35 WORDS
Patient

بله، این نمبر موبایلم درست است. پس بیست‌وسوم اکتوبر، ساعت هشت و ده دقیقهٔ صبح، با هر دو فورم می‌آیم و منتظر تماس کارمندان صحی دربارهٔ ناشتا بودن می‌مانم.

Model answer and marking points

Yes, that's my correct mobile number. So I'll come on 23 October at 8:10 am with both forms, and I'll wait for the clinical staff to call about fasting.

What an examiner checks here:

  • Displayed mobile number is correct
  • Will attend on 23 October
  • Time is 8:10 am
  • Will bring both forms
  • Will wait for clinical staff to call about fasting

Easy to miss: The patient is waiting for fasting advice, not confirming that they will fast.

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