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Overcharged for a Washing Machine

Filipino ↔ EnglishConsumer Affairs12 segments ≈255 wordsSegments of 35 words or fewer

Fair Trading Officer (speaking English) and Consumer (speaking Filipino) talk through “Overcharged for a Washing Machine”. You interpret both ways — English into Filipino, and Filipino into English — one segment at a time, exactly as in the CCL test.

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Read it first if you like, then practise it cold: the recording plays one segment, you interpret, the next segment plays. Marking shows, segment by segment, what you kept, left out or changed.

Full transcript

SEGMENT 1 · ENGLISH · 28 WORDS
Officer

Thanks for coming in, Ms. Santos. You mentioned a store charged you more than the advertised price for a washing machine — can you tell me what happened?

SEGMENT 2 · FILIPINO · 26 WORDS
Client

Nakita ko po sa Harvey Norman sa Wollongong na anim na raan siyamnapu't walong dolyar ang presyo ng washing machine sa sign, pero siningil po ako ng pitong daan at animnapung dolyar.

SEGMENT 3 · ENGLISH · 24 WORDS
Officer

Do you still have the receipt and a photo of that price sign? Those will help if the store won't correct the charge voluntarily.

SEGMENT 4 · FILIPINO · 28 WORDS
Client

Meron po akong resibo at kuha ko rin ng litrato ng price tag bago ako bumili, pero sabi ng manager luma na raw ang sign at hindi na updated.

SEGMENT 5 · ENGLISH · 27 WORDS
Officer

Under Australian Consumer Law, businesses must charge the price they advertise. I'd suggest lodging a complaint with NSW Fair Trading so they can contact the store formally.

SEGMENT 6 · FILIPINO · 20 WORDS
Client

Gaano po katagal bago magkaroon ng desisyon dito, at may bayad po ba ang paghain ng reklamo?

SEGMENT 7 · ENGLISH · 22 WORDS
Officer

Lodging the complaint is free. There's no fixed deadline, but Fair Trading usually contacts the business within about two to three weeks.

SEGMENT 8 · FILIPINO · 10 WORDS
Client

Kung hindi po sila makipag-ayos, pwede na po ba akong magsampa sa NCAT?

SEGMENT 9 · ENGLISH · 27 WORDS
Officer

Yes, if mediation fails you can apply to NCAT for a refund order. There's no strict deadline, but it's best to act while your evidence is fresh.

SEGMENT 10 · FILIPINO · 9 WORDS
Client

Ano po ang mga kailangan kong idokumento para dito?

SEGMENT 11 · ENGLISH · 25 WORDS
Officer

Bring your receipt, the photo of the sign, and any messages with the manager. The sixty-two dollar difference should be clearly shown in your complaint.

SEGMENT 12 · FILIPINO · 9 WORDS
Client

Salamat po, ihahain ko na ang reklamo online ngayong araw din.

Terms in this dialogue that cost marks

CCL is marked on information transferred. These Australian terms have no direct word in most test languages — get one wrong and the segment's information is gone.

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More Filipino dialogues

Same topic · Consumer Affairs

How the test works

Practice dialogue written to the CCL specification (two speakers, segments of 35 words or fewer, about 300 words). It is a practice text, not a NAATI test paper, and the AI score is this site's estimate, not a NAATI result. All Filipino dialogues · All languages