Practice dialogues › Gujarati › Consumer Affairs
Overcharged by a Car Mechanic
Consumer Affairs Officer (speaking English) and 客户 (speaking Gujarati) talk through “Overcharged by a Car Mechanic”. You interpret both ways — English into Gujarati, and Gujarati into English — one segment at a time, exactly as in the CCL test.
Practise this dialogue with AI marking →Read it first if you like, then practise it cold: the recording plays one segment, you interpret, the next segment plays. Marking shows, segment by segment, what you kept, left out or changed.
Full transcript
Thanks so much for coming in today. Can you walk me through exactly what happened with the invoice from the mechanic in Nowra?
સાહેબ, મિકેનિકે શરૂઆતમાં ચાર સો વીસ ડોલરનો અંદાજ આપ્યો હતો, પણ ગાડી લેવા ગયો ત્યારે બિલ આઠ સો સાઠ ડોલરનું આવ્યું, અને કોઈ સ્પષ્ટતા આપી નહીં.
Before any work began, did the mechanic give you a written quote, and have you already paid the entire invoice amount in full?
ના, લખેલો અંદાજ નહોતો, ફક્ત ફોન પર કહ્યું હતું. મેં કાર્ડથી પૂરી રકમ ચૂકવી દીધી, કારણ કે ગાડી વગર કામ પર જવાનું મુશ્કેલ હતું.
First, send the business a formal letter requesting a refund of the difference, and give them fourteen days to respond in writing.
જો તેઓ જવાબ જ ના આપે તો હું શું કરું?
If they don't reply within fourteen days, you're able to lodge a complaint with NSW Fair Trading, or apply directly to NCAT for orders.
NCAT ની પ્રક્રિયા મોંઘી છે? અને કેટલો સમય લાગશે?
The NCAT application fee is quite reasonable, hearings are usually scheduled within about six to eight weeks, and representation by a lawyer isn't required.
મારે કયા કયા દસ્તાવેજ સાથે લઈ જવાના રહેશે?
Please bring your original quote, the invoice, the payment receipt, and any text messages — NCAT generally won't consider claims without supporting evidence.
સમજાયું, હું આજે જ પત્ર લખીશ અને જરૂરી કાગળો ભેગા કરીશ.
Terms in this dialogue that cost marks
CCL is marked on information transferred. These Australian terms have no direct word in most test languages — get one wrong and the segment's information is gone.
- fair trading'Fair Trading' નામ અંગ્રેજીમાં જ રાખવું, જરૂર પડે તો 'ઉપભોક્તા સુરક્ષા સંસ્થા Fair Trading' એમ સમજાવવું.
Practise it
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Start this dialogue →More Gujarati dialogues
Same topic · Consumer Affairs
How the test works
Practice dialogue written to the CCL specification (two speakers, segments of 35 words or fewer, about 300 words). It is a practice text, not a NAATI test paper, and the AI score is this site's estimate, not a NAATI result. All Gujarati dialogues · All languages