Checking Apparently Duplicated Repayments
Service officer (speaking English) and Payment recipient (speaking Persian) talk through “Checking Apparently Duplicated Repayments”. You interpret both ways — English into Persian, and Persian into English — one segment at a time, exactly as in the CCL test.
English → فارسی
Your turn: interpret it aloud in the other language.
Start this dialogue free →NAATI CCL Persian practice test on naaticcl.com: 349 dialogues and 174 two-dialogue mock tests; transcripts and model answers free to read, plus a free PDF. First two dialogues AI-marked free (no card; email sign-in for the score, out of 45 per dialogue or 90 for a full mock), then A$9 per full mock or from A$19 / 7 days. Updated 6 Nov 2026. Run by PTE Study Pty Ltd (Australia), independent of NAATI. All Persian practice · 174 Persian mock tests · به فارسی بخوانید · Practice websites compared
Read it first if you like, then practise it cold: the recording plays one segment, you interpret, the next segment plays. Marking shows, segment by segment, what you kept, left out or changed.
Full transcript with model answers
Under each segment: a model interpretation, the information points an examiner checks, and the easiest thing to miss. Try the segment yourself first, then open it. The model is one good way to say it; other wordings that keep every point score just as well.
Please show me the statement you brought to our Ryde counter, Ms Farahani. Which repayment entries would you like me to check with you?
Model answer and marking points
خانم فراهانی، لطفاً صورتحسابی رو که به باجهٔ ما در راید آوردید، به من نشون بدید. می‌خواید کدوم ردیف‌های بازپرداخت رو با هم بررسی کنیم؟
What an examiner checks here:
- Request to show the statement brought to the Ryde counter
- Customer addressed as Ms Farahani
- question: Which repayment entries would she like checked together?
Easy to miss: Keep the question about which repayment entries need checking.
توی صورتحساب مورخ دوازدهم اکتبر، دو تا مبلغ سی و چهار دلاری بابت بازپرداخت اومده. فکر می‌کنم یه مبلغ رو دو بار از پرداختیم کم کردن.
Model answer and marking points
On the statement dated the twelfth of October, there are two repayment amounts of thirty-four dollars. I think the same amount has been deducted from my payment twice.
What an examiner checks here:
- Statement dated 12 October
- Two repayment entries of $34 each
- Believes the same amount was deducted twice
- Deductions from her payment
Easy to miss: There are two entries of $34 each, not two entries totalling $34.
Your turn — don't read the rest yet. Hear this dialogue at native speed and interpret each segment aloud; AI marks what you kept, left out or changed, segment by segment. Your first two full dialogues are marked free.
Interpret it aloud now →Are both entries linked to the same advance? I need to compare their references and transaction dates before deciding whether further investigation is needed.
Model answer and marking points
آیا هر دو ردیف مربوط به همون پیش‌پرداخت هستن؟ باید شماره‌های مرجع و تاریخ تراکنش‌هاشون رو مقایسه کنم، بعد تصمیم بگیرم که بررسی بیشتری لازمه یا نه.
What an examiner checks here:
- question: Are both entries linked to the same advance?
- Must compare the entries' references
- Must compare transaction dates
- Comparison required before deciding whether further investigation is needed
Easy to miss: Further investigation is conditional, not already decided.
بله، شمارهٔ مرجع پیش‌پرداخت هر دو، 59214 هست. تاریخ هر دو هم یکیه. می‌خوام بدونم واقعاً دو بار پول کم شده یا فقط توی صورتحساب تکرار شده.
Model answer and marking points
Yes, the advance reference number for both is 59214. They both have the same date too. I want to know whether money was actually deducted twice or whether it's just been listed twice on the statement.
What an examiner checks here:
- Confirms both relate to the same advance
- Advance reference number 59214 for both
- Both entries have the same date
- Wants to establish whether money was actually deducted twice
- Alternative possibility: duplicate listing on the statement only
Easy to miss: Preserve the distinction between two actual deductions and a duplicate statement entry.
Thank you. Two lines on a statement do not necessarily mean two deductions. I'll compare these entries with your payment history and advance balance.
Model answer and marking points
ممنون. دو ردیف توی صورتحساب لزوماً به معنی دو بار کسر شدن پول نیست. این ردیف‌ها رو با سابقهٔ پرداخت‌هاتون و ماندهٔ پیش‌پرداختتون مقایسه می‌کنم.
What an examiner checks here:
- Thanks the customer
- Two statement lines do not necessarily mean two deductions
- Will compare the entries with payment history
- Will also compare them with the advance balance
Easy to miss: Do not turn 'not necessarily' into a definite denial of duplicate deductions.
خیلی خوبه. چون برای خرج خونه روی این پول حساب کرده بودم، نگران شدم. اگه لازم باشه، گردش حساب بانکیم رو هم دارم که نشون بدم.
Model answer and marking points
That would be great. I was worried because I'd been counting on this money for household expenses. I also have my bank statement to show you if needed.
What an examiner checks here:
- Welcomes the proposed check
- Was worried
- Had counted on the money for household expenses
- Has a bank statement available to show if needed
Easy to miss: The bank statement is offered if needed, not already shown.
Your bank statement may help confirm what reached your account. Please show me the relevant payment, and cover any unrelated transactions you prefer to keep private.
Model answer and marking points
صورتحساب بانکیتون ممکنه کمک کنه تأیید کنیم چه مبلغی به حسابتون واریز شده. لطفاً پرداخت مربوطه رو به من نشون بدید و هر تراکنش نامربوطی رو که ترجیح می‌دید خصوصی بمونه، بپوشونید.
What an examiner checks here:
- Bank statement may help confirm what reached the account
- Request to show the relevant payment
- May cover unrelated transactions she prefers to keep private
Easy to miss: Covering transactions applies to unrelated ones the customer wishes to keep private.
بفرمایید، این مبلغیه که به حسابم واریز شده. بقیهٔ تراکنش‌ها رو پوشوندم. اگه معلوم بشه اشتباهی شده، اون سی و چهار دلار رو برمی‌گردونن؟
Model answer and marking points
Here you are. This is the amount that was paid into my account. I've covered the other transactions. If it turns out there was a mistake, will they refund that thirty-four dollars?
What an examiner checks here:
- Shows the amount paid into her account
- Has covered the other transactions
- question: If a mistake is established, will the $34 be refunded?
Easy to miss: The refund question is conditional on a mistake being found.
If our checks identify an error, we can explain the next steps. I cannot promise an adjustment or refund before the entries have been reviewed.
Model answer and marking points
اگه بررسی‌هامون خطایی رو مشخص کنه، می‌تونیم مراحل بعدی رو توضیح بدیم. تا وقتی این ردیف‌ها بررسی نشده، نمی‌تونم قول بدم که اصلاحی انجام بشه یا پولی برگردونده بشه.
What an examiner checks here:
- If checks identify an error, staff can explain the next steps
- Entries must first be reviewed
- Cannot promise an adjustment before review
- Cannot promise a refund before review
Easy to miss: Neither an adjustment nor a refund is promised.
متوجه‌ام، فعلاً فقط می‌خوام موضوع روشن بشه. لطفاً توی پرونده‌م بنویسید که به این دو مورد اعتراض دارم. یه شمارهٔ پیگیری هم بهم می‌دین؟
Model answer and marking points
I understand. For now, I just want to get this cleared up. Please note on my file that I dispute these two entries. Could you also give me a reference number?
What an examiner checks here:
- Understands the explanation
- For now, only wants the matter clarified
- Requests a note on her file disputing both entries
- question: Can she also have a reference number?
Easy to miss: Record that she disputes both entries, not just that she has a general enquiry.
I'll record your concern about both entries and give you a reference for this enquiry. Keep your statement so we can discuss the same transactions again.
Model answer and marking points
نگرانی‌تون دربارهٔ هر دو ردیف رو ثبت می‌کنم و برای این پیگیری بهتون شمارهٔ مرجع می‌دم. صورتحسابتون رو نگه دارید تا بتونیم دوباره دربارهٔ همین تراکنش‌ها صحبت کنیم.
What an examiner checks here:
- Will record the concern about both entries
- Will give a reference number for this enquiry
- Customer should keep the statement
- Statement will allow the same transactions to be discussed again
Easy to miss: The reference is for this enquiry, not the original advance.
ممنون. شمارهٔ پیگیری رو کنار صورتحساب نگه می‌دارم. پس فعلاً نتیجه قطعی نیست و باید اول بررسی بشه که این دو مورد واقعاً دو تا برداشت بودن یا نه.
Model answer and marking points
Thank you. I'll keep the reference number with the statement. So there's no definite outcome yet, and first it needs to be checked whether these two entries really were two separate deductions.
What an examiner checks here:
- Thanks the staff member
- Will keep the reference number with the statement
- No definite outcome yet
- Must first check whether the two entries represent two actual deductions
Easy to miss: She confirms that duplicate deductions are still unproven.
Practise it
Reading a transcript is not interpreting. The practice room on this site plays each segment at native speed, records you, and marks the information you transferred against the same categories examiners use — omissions, distortions, insertions — so you know where the marks went. Your first two full dialogues are marked free.
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Practice dialogue written to the CCL specification (two speakers, segments of 35 words or fewer, about 300 words). It is a practice text, not a NAATI test paper, and the AI score is this site's estimate, not a NAATI result. All Persian dialogues · All languages