Practice dialogues › Afrikaans › Consumer Affairs
Overcharged for a Dryer Repair
Consumer Affairs Advisor (speaking English) and Client (speaking Afrikaans) talk through “Overcharged for a Dryer Repair”. You interpret both ways — English into Afrikaans, and Afrikaans into English — one segment at a time, exactly as in the CCL test.
Practise this dialogue with AI marking →Read it first if you like, then practise it cold: the recording plays one segment, you interpret, the next segment plays. Marking shows, segment by segment, what you kept, left out or changed.
Full transcript
Tell me exactly what happened when the technician charged you more than the price he originally quoted for the dryer repair here in Wagga Wagga.
Hy het my aanvanklik gesê dit sal net honderd-en-tagtig dollar kos, maar toe hy klaar was, het hy my drie-honderd-en-veertig dollar gevra.
Did he give you a written quote before he started the job, or was the price only agreed verbally over the phone at the start?
Ja, hy het 'n skriftelike kwotasie op sy foon vir my gewys voordat hy begin werk het, maar ek het ongelukkig nie 'n kopie daarvan gekry nie.
First, contact Appliance World directly in writing and ask them to refund the difference of one hundred and sixty dollars within a reasonable time.
Ek sal vandag nog vir hulle skryf en vra dat hulle die verskil van een-honderd-en-sestig dollar terugbetaal, sodra hulle die brief ontvang.
If they don't respond, or if they refuse to refund you, you're entitled to lodge an application with NCAT for the overcharged amount.
En wat as hulle net ignoreer wat ek stuur, of vir my sê hulle gaan niks doen nie? Sal NCAT dan regtig kan help?
Please keep the original quote of one hundred and eighty dollars, the invoice showing three hundred and forty dollars, and any text messages as evidence.
Ek het die oorspronklike kwotasie en die faktuur nog altyd, en ek het gelukkig ook 'n paar boodskappe op my foon wat alles bevestig.
Send your written request today, give the business a reasonable chance to respond, and then consider NCAT if nothing changes.
Dankie, dit maak nou sin. Ek sal eers met hulle probeer praat en my brief stuur voordat ek na NCAT toe gaan.
Practise it
Reading a transcript is not interpreting. The practice room on this site plays each segment at native speed, records you, and marks the information you transferred against the same categories examiners use — omissions, distortions, insertions — so you know where the marks went. Your first full dialogue is marked free.
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Same topic · Consumer Affairs
How the test works
Practice dialogue written to the CCL specification (two speakers, segments of 35 words or fewer, about 300 words). It is a practice text, not a NAATI test paper, and the AI score is this site's estimate, not a NAATI result. All Afrikaans dialogues · All languages