Returning a Sleep Device with a Missing Carrying Case
Equipment coordinator (speaking English) and Equipment trial participant (speaking Mandarin) talk through “Returning a Sleep Device with a Missing Carrying Case”. You interpret both ways — English into Mandarin, and Mandarin into English — one segment at a time, exactly as in the CCL test.
English → 普通话
Your turn: interpret it aloud in the other language.
Start this dialogue free →NAATI CCL Mandarin practice test on naaticcl.com: 283 dialogues and 140 two-dialogue mock tests; transcripts free to read, 281 with model answers, plus a free PDF. First two dialogues AI-marked free (no card; email sign-in for the score, out of 45 per dialogue or 90 for a full mock), then A$9 per full mock or from A$19 / 7 days. Updated 6 Nov 2026. Run by PTE Study Pty Ltd (Australia), independent of NAATI. All Mandarin practice · NAATI CCL Mandarin mock test online (140 sets) · 看中文版 · Practice websites compared
Read it first if you like, then practise it cold: the recording plays one segment, you interpret, the next segment plays. Marking shows, segment by segment, what you kept, left out or changed.
Full transcript with model answers
Under each segment: a model interpretation, the information points an examiner checks, and the easiest thing to miss. Try the segment yourself first, then open it. The model is one good way to say it; other wordings that keep every point score just as well.
Before we check your returned sleep device, Mr Huang, could you confirm when your trial started and finished, and whether you brought all the accessories?
Model answer and marking points
黄先生，在检查您归还的睡眠设备之前，能请您确认一下试用是从什么时候开始、什么时候结束的，以及配件是否都带来了吗？
What an examiner checks here:
- Mr Huang addressed
- before checking the returned sleep device
- question: when the trial started and finished
- question: whether all accessories were brought
Easy to miss: Keep both the trial dates and the accessories as questions.
我是从十月一日开始试用的，到十月十五日结束。机器和配件都带来了，不过好像少了一个手提包，我可能落在家里了。
Model answer and marking points
My trial started on 1 October and finished on 15 October. I've brought the machine and the accessories, but there seems to be a carrying case missing. I may have left it at home.
What an examiner checks here:
- trial started on 1 October
- trial finished on 15 October
- machine and accessories brought
- one carrying case appears to be missing
- case may have been left at home
Easy to miss: The case may be at home; this is not confirmed.
Your turn — don't read the rest yet. Hear this dialogue at native speed and interpret each segment aloud; AI marks what you kept, left out or changed, segment by segment. Your first two full dialogues are marked free.
Interpret it aloud now →Thanks. Here at our Maitland clinic, we can record the missing carrying case separately while checking the device. Did you notice any damage during use?
Model answer and marking points
谢谢。在我们梅特兰诊所，我们可以在检查设备的同时，单独记录手提包缺失的情况。您使用期间有没有发现设备有任何损坏？
What an examiner checks here:
- Maitland clinic
- missing carrying case can be recorded separately
- device checked at the same time
- question: any damage noticed during use
Easy to miss: The missing carrying case can be recorded separately without delaying the device check.
外壳没有磕碰，不过最后一晚机器响过几次。我没动过治疗设置，只是把机器关了又开。这种情况要记下来吗？
Model answer and marking points
There were no knocks or dents to the casing, but the machine made a noise a few times on the last night. I didn't change the treatment settings; I only turned the machine off and back on. Does that need to be recorded?
What an examiner checks here:
- no knocks or dents to the casing
- machine made a noise a few times on the last night
- treatment settings not changed
- only switched the machine off and back on
- question: whether this needs to be recorded
Easy to miss: Do not turn the unspecified noise into a confirmed alarm or fault.
Yes, I'll note that for the clinician. I can check the equipment's condition, but any decision about treatment settings needs to come from your clinician.
Model answer and marking points
需要，我会把这个情况记录下来，供您的临床医师参考。我可以检查设备的状况，但治疗设置方面的任何决定都需要由您的临床医师来作。
What an examiner checks here:
- incident will be recorded for the clinician
- speaker can check equipment condition
- all treatment-setting decisions must come from the patient's clinician
Easy to miss: Checking equipment does not give the speaker authority to decide treatment settings.
那就麻烦您记一下。我回家再找找那个包。如果找到了，能不能另外约个时间送回来？我这周还得上班。
Model answer and marking points
Then please make a note of it for me. I'll look for the case again when I get home. If I find it, could I make a separate appointment to bring it back? I still have to work this week.
What an examiner checks here:
- requests that the incident be recorded
- will look for the case again at home
- question: separate return appointment if the case is found
- has to work this week
Easy to miss: The separate return appointment is conditional on finding the case.
We have a return booking available on 23 October at 11:30 am. Would that suit you for bringing back the case, if you find it?
Model answer and marking points
我们十月二十三日上午十一点半有一个归还预约的空位。如果您找到了手提包，那个时间方便您送回来吗？
What an examiner checks here:
- return booking available on 23 October
- appointment at 11:30 am
- appointment is for returning the carrying case
- question: whether the time suits if the case is found
Easy to miss: The booking is at 11:30 in the morning, not at night.
十月二十三日上午十一点半可以，我那天能请一会儿假。要是到时候还没找到，我需要把机器再带来吗？
Model answer and marking points
23 October at 11:30 am works for me. I can take a little time off work that day. If I still haven't found it by then, do I need to bring the machine in again?
What an examiner checks here:
- accepts 23 October at 11:30 am
- can take a little time off work that day
- case may still be missing by then
- question: whether the machine must be brought in again
Easy to miss: The question concerns bringing the machine again if the case is still missing.
The device can stay here after today's check, so you won't need to bring it again. Please contact the clinic beforehand if the case remains missing.
Model answer and marking points
今天检查完后，设备可以留在这里，所以您不用再带来一次。如果到时候还是找不到手提包，请提前联系诊所。
What an examiner checks here:
- device can stay at the clinic after today's check
- no need to bring the device again
- contact the clinic beforehand if the case remains missing
Easy to miss: The device does not need to be brought back again.
好，那机器今天就留在这里。如果包没找到，我会提前联系诊所。您能给我一份归还记录，写清楚已经收到哪些东西吗？
Model answer and marking points
All right, I'll leave the machine here today, then. If I can't find the case, I'll contact the clinic beforehand. Could you give me a copy of the return record clearly showing which items you've already received?
What an examiner checks here:
- machine will be left at the clinic today
- will contact the clinic beforehand if the case is not found
- question: copy of the return record
- record should clearly list items already received
Easy to miss: The requested record must show what has already been received.
Certainly. I'll list what we've received and mark the case as outstanding. I'll also write down your return appointment and give you the clinic's contact details.
Model answer and marking points
当然可以。我会列出我们已经收到的物品，并注明手提包尚未归还。我也会写下您的归还预约时间，并给您诊所的联系方式。
What an examiner checks here:
- will list items received
- carrying case marked as still outstanding
- will write down the return appointment
- will provide the clinic's contact details
Easy to miss: 'Outstanding' means the carrying case has not yet been returned.
谢谢，这样我就清楚了。我会先核对归还记录，再回家找包，找到后就按约定的时间送来。
Model answer and marking points
Thank you, that makes things clear. I'll check the return record first, then go home and look for the case. Once I find it, I'll bring it back at the agreed time.
What an examiner checks here:
- arrangements are now clear
- will check the return record first
- will then go home and look for the case
- will return the case at the agreed time once found
Easy to miss: Preserve the sequence: check the record first, then look for the case at home.
Practise it
Reading a transcript is not interpreting. The practice room on this site plays each segment at native speed, records you, and marks the information you transferred against the same categories examiners use — omissions, distortions, insertions — so you know where the marks went. Your first two full dialogues are marked free.
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