Wrong Building Number on the Internet Installation Booking
Service coordinator (speaking English) and New customer (speaking Nepali) talk through “Wrong Building Number on the Internet Installation Booking”. You interpret both ways — English into Nepali, and Nepali into English — one segment at a time, exactly as in the CCL test.
Practise this dialogue with AI marking →Read it first if you like, then practise it cold: the recording plays one segment, you interpret, the next segment plays. Marking shows, segment by segment, what you kept, left out or changed.
Full transcript
Hello, thanks for waiting. I'm the service coordinator here. How can I help you today?
नमस्ते दिदी। म नयाँ ग्राहक हुँ। चौध अक्टोबरका दिन बिहान आठ बजेदेखि दिउँसो बाह्र बजेसम्म म घरमै कुरेँ, तर इन्टरनेट जडान गर्ने प्राविधिक आएनन्। मेरो ठेगाना बिल्डिङ दुई, युनिट अठार हो।
Let me check the booking. I see the problem: it lists building 1, unit 18, so the technician went to the wrong block. I can correct it now if you confirm.
ओहो, त्यसैले रहेछ। तर मलाई त्यो दिन कसैले फोन पनि गरेन। म काम मिलाएर घरमै बसेको थिएँ। अब ठेगाना सच्याइदिनुहोस् है।
Sorry about the lost morning. I've fixed the address to building 2. I can't promise a credit yet, but I can book a new visit if you're free.
ठिक छ। बिहानको समय मिल्छ भने राम्रो हुन्छ, किनकि दिउँसो मलाई काममा जानुपर्छ। आउने शुक्रबार हुन्छ कि?
Friday morning is available, between eight and twelve. Please make sure someone can open the building door, because the technician can't enter without access.
म आफैँ घरमा हुन्छु। तर बिल्डिङको मुख्य ढोका बिग्रेको छ, त्यसैले प्राविधिक आएपछि मलाई फोन गर्नु भनेर नोट राखिदिनुहुन्छ?
Yes, I've added a note to call you on arrival. If the technician can't reach you, the visit may be cancelled. Please keep your phone on.
बुझेँ, फोन खुला नै राख्छु। अनि फेरि पनि कोही आएन भने के गर्ने? मैले कहाँ उजुरी गर्न सक्छु?
Call us first and we'll investigate. If we can't resolve it, you can contact the Telecommunications Industry Ombudsman. I'll give you written confirmation of today's changes.
धन्यवाद दिदी, धेरै सहयोग भयो। लिखित पुष्टि पाएपछि म ढुक्क हुन्छु। शुक्रबार बिहान म तयार भएर बस्छु।
Terms in this dialogue that cost marks
CCL is marked on information transferred. These Australian terms have no direct word in most test languages — get one wrong and the segment's information is gone.
- Ombudsman"ओम्बड्सम्यान" भनेर अंग्रेजी शब्द नै लिप्यन्तरण गरी बोल्ने, र आवश्यक परेमा छोटो व्याख्या थप्ने जस्तै "गुनासो सुन्ने स्वतन्त्र निकाय"।
Practise it
Reading a transcript is not interpreting. The practice room on this site plays each segment at native speed, records you, and marks the information you transferred against the same categories examiners use — omissions, distortions, insertions — so you know where the marks went. Your first full dialogue is marked free.
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Same topic · Consumer Affairs
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Continue with the NAATI CCL Nepali practice test and mock tests.
Practice dialogue written to the CCL specification (two speakers, segments of 35 words or fewer, about 300 words). It is a practice text, not a NAATI test paper, and the AI score is this site's estimate, not a NAATI result. All Nepali dialogues · All languages