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Hospital Claim and Waiting Period Query with My Health Fund
理赔专员 (speaking English) and Client (speaking Nepali) talk through “Hospital Claim and Waiting Period Query with My Health Fund”. You interpret both ways — English into Nepali, and Nepali into English — one segment at a time, exactly as in the CCL test.
Practise this dialogue with AI marking →Read it first if you like, then practise it cold: the recording plays one segment, you interpret, the next segment plays. Marking shows, segment by segment, what you kept, left out or changed.
Full transcript
Good morning, this is your private health fund calling about your recent hospital claim. Can you please confirm your policy number and the exact date of your surgery?
मेरो पोलिसी नम्बर १२३४५६ हो, र मेरो शल्यक्रिया करिब एक महिना अगाडि भएको थियो।
Thank you for that information. Before we proceed with your claim, I need to check whether you've already served the required waiting period for that procedure.
वेटिङ पिरियड भनेको के हो? मैले यो पोलिसी लिएको जम्मा छ महिना जति भएको छ।
Unfortunately, most hospital procedures require a 12-month waiting period. Since you've only held the policy for six months, this claim won't be covered.
त्यसो भए मैले आफैं पैसा तिर्नुपर्छ त? इमर्जेन्सीको हकमा केही छुट हुँदैन?
If it was an emergency admission, we may be able to waive the waiting period. Do you have a doctor's letter confirming it was urgent?
हो, यो एकदमै आकस्मिक अवस्था थियो, र मसँग डाक्टरको लेटर पनि छ जसले यो कुरा पुष्टि गर्छ।
That's good news. Please upload the doctor's letter and your hospital invoice through our app within the next 7 business days.
ठिक छ, म आजै एपमा डाक्टरको लेटर र बिल अपलोड गर्छु। धन्यवाद।
Great, once we review the documents, we'll email you the outcome. If approved, the waiting period will be waived for this claim.
बुझें, इमेलबाट नतिजा आउँछ, स्वीकृत भए वेटिङ पिरियड हट्छ। धन्यवाद।
Terms in this dialogue that cost marks
CCL is marked on information transferred. These Australian terms have no direct word in most test languages — get one wrong and the segment's information is gone.
- waiting period'प्रतीक्षा अवधि' भनेर सिधै अनुवाद गर्नुहोस् — यो नेपालीमा स्वाभाविक र स्पष्ट हुन्छ।
Practise it
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Same topic · Insurance
How the test works
Practice dialogue written to the CCL specification (two speakers, segments of 35 words or fewer, about 300 words). It is a practice text, not a NAATI test paper, and the AI score is this site's estimate, not a NAATI result. All Nepali dialogues · All languages