Reporting a Robbery at a Convenience Store

I called triple zero straight away. At about a quarter to ten at night, two masked men burst into the shop; one of them showed a knife and demanded money from the cash counter.

What an examiner checks here:

• called triple zero immediately
• time: about 9:45 pm (quarter to ten)
• two masked men entered the shop
• one man showed a knife
• demanded money from the cash counter

Easy to miss: 'پونے دس' is a quarter TO ten (9:45), not ten-fifteen or 'nearly ten'.

I didn't recognise them; they looked like strangers to me. The shop has CCTV cameras on both the door and the counter, and the footage has been saved.

What an examiner checks here:

• negation: did not recognise them
• they seemed to be strangers
• CCTV cameras installed in shop
• cameras cover both the door and the counter
• footage is saved/preserved

Easy to miss: Don't drop the negation 'نہیں پہچانا' – he did NOT recognise them.

Thank God no one was hurt, but they frightened me by showing the knife and took about two thousand five hundred dollars in cash and some packets of cigarettes. There were no customers in the shop at the time.

What an examiner checks here:

• negation: no one was injured
• they frightened him by showing the knife
• amount: approximately $2,500 cash
• also took some packets of cigarettes
• negation: no customers present in shop at the time

Easy to miss: Two negatives in one segment – nobody hurt AND no customers present – plus the figure 2,500 (not 250 or 25,000).

Here's the footage; I'll send it to the counter from my phone right now, and I'll give my written statement as well. Tell me, when will I get the report number, and will police patrols be increased in this area?

What an examiner checks here:

• footage is here/available
• will send it from his phone to the counter now
• will also provide the written statement
• question: when will he receive the report number
• question: will police patrols be increased in this area

Easy to miss: Two questions at the end – both must stay as questions, and 'رپورٹ نمبر' is a report number, not a phone number.

Okay, thank you. If I don't receive the number within twenty-four hours, I'll come to the station myself. The increased patrols will give me some reassurance.

What an examiner checks here:

• acknowledges and thanks officer
• condition: if number not received within 24 hours
• he will come to the station himself
• increased patrols will give some reassurance

Easy to miss: He said he'll come IN PERSON ('خود'), not phone – don't let the previous segment's 'call' bleed in.

Yes, of course. I'll keep the receipt safe, and if they come back or I get threatened, I'll contact you straight away. Thank you for your help.

What an examiner checks here:

• agrees fully
• will keep the receipt safe
• condition: if they return
• condition: if he receives a threat
• will contact police immediately
• thanks officer for help

Easy to miss: Keep both conditions (return OR threat) and 'immediately' – don't collapse them into a vague 'I'll let you know'.