Practice dialogues › Afrikaans › Insurance
Home Theft Insurance Claim
Insurance Claims Officer (speaking English) and 客户 (speaking Afrikaans) talk through “Home Theft Insurance Claim”. You interpret both ways — English into Afrikaans, and Afrikaans into English — one segment at a time, exactly as in the CCL test.
Practise this dialogue with AI marking →Read it first if you like, then practise it cold: the recording plays one segment, you interpret, the next segment plays. Marking shows, segment by segment, what you kept, left out or changed.
Full transcript
Before we go further, can you tell me exactly what was taken from your home and when you first noticed it was missing?
Ons huis in Ballina is Donderdagoggend ingebreek terwyl ons by die werk was. Ek het dit eers omstreeks vyfuur die middag agtergekom toe ek by die huis aangekom het.
Did you report this break-in to the New South Wales Police, and do you have the official event reference number with you?
Ja, ek het dadelik die polisie gebel. Hulle het 'n verwysingsnommer gegee, dit is E48213765. Die skade en die gesteelde goed kom op omtrent drieduisend tweehonderd dollar te staan.
Do you have receipts, bank statements, or any proof of purchase for the laptop and the jewellery that were stolen from the house?
Ek het die kwitansie vir die skootrekenaar, maar nie vir die juwele nie, want dit was 'n familie-erfstuk. Sal julle die eis steeds oorweeg as ek nie 'n kwitansie daarvoor het nie?
If you don't have a receipt for the jewellery, a written valuation from a jeweller or clear photos will still be accepted for that item.
Dankie daarvoor. Hoe lank sal dit nog vat voordat ek die res van die geld vir my eis ontvang?
The assessor will finish reviewing your whole file within five business days, and once approved, payment for the remaining amount follows within three business days.
Verstaan, dankie. Moet ek nog enigiets anders vir julle stuur, of is die inligting wat ek reeds gegee het genoeg?
You won't need to submit anything else unless the assessor requests extra evidence, so please keep your phone on and check your emails regularly.
Dankie, dit stel my baie gerus. Ek sal my foon byderhand hou en wag vir julle terugvoer.
Terms in this dialogue that cost marks
CCL is marked on information transferred. These Australian terms have no direct word in most test languages — get one wrong and the segment's information is gone.
- reference numberVertaal as 'verwysingsnommer' – dit is standaard en korrek.
Practise it
Reading a transcript is not interpreting. The free daily dialogue on this site plays each segment at native speed, records you, and marks the information you transferred against the same categories examiners use — omissions, distortions, insertions — so you know where the marks went.
Start this dialogue →More Afrikaans dialogues
Same topic · Insurance
How the test works
Practice dialogue written to the CCL specification (two speakers, segments of 35 words or fewer, about 300 words). It is a practice text, not a NAATI test paper, and the AI score is this site's estimate, not a NAATI result. All Afrikaans dialogues · All languages