Practice dialogues › Afrikaans › Insurance
CTP Personal Injury Claim After a Car Accident
Claims Officer (speaking English) and Client (speaking Afrikaans) talk through “CTP Personal Injury Claim After a Car Accident”. You interpret both ways — English into Afrikaans, and Afrikaans into English — one segment at a time, exactly as in the CCL test.
Practise this dialogue with AI marking →Read it first if you like, then practise it cold: the recording plays one segment, you interpret, the next segment plays. Marking shows, segment by segment, what you kept, left out or changed.
Full transcript
Thanks for calling NRMA about your car accident on Parramatta Road last month. Can you confirm which hospital treated you, and how you're feeling now?
Ja, ek is na Campbelltown-hospitaal geneem die aand van die ongeluk, en my rug is nog steeds baie seer, veral wanneer ek buk of lank sit.
There's no fixed deadline for submitting the medical report, but sending it sooner helps us assess your claim faster and keep things moving.
My dokter kan my eers oor drie weke sien vir 'n opvolgafspraak. Is dit reg as ek die mediese verslag eers dan instuur?
If we don't receive a report from your GP or specialist soon, we can't finalise your claim, so please arrange that appointment as early as you can.
Goed, ek sal dit so gou moontlik reël. Is daar nog ander dokumente wat julle van my nodig het, buiten die mediese verslag?
Could you also send photos of the car damage and the police event number listed on your accident report?
Die polisie het my 'n verwysingsnommer gegee, sesenveertig, en ek het ook al foto's van die skade aan die motor geneem.
I've noted the event number. A case manager will review your whole file next; there's no set turnaround time, but we'll keep you updated regularly.
Ek kon twee volle weke glad nie werk nie weens die besering. Kan ek daardie verlore inkomste ook by die eis insluit?
Lost income is claimed separately. Please ask your employer for a letter confirming the two weeks you missed, plus your recent payslips.
Dankie vir die verduideliking. Ek sal al die dokumente so gou moontlik na julle aanlyn portaal oplaai.
Terms in this dialogue that cost marks
CCL is marked on information transferred. These Australian terms have no direct word in most test languages — get one wrong and the segment's information is gone.
- event numberSê 'insidentnommer' of 'gebeurtenisnommer'; verduidelik indien nodig as die verwysingsnommer wat die polisie na 'n aanmelding gee.
Practise it
Reading a transcript is not interpreting. The free daily dialogue on this site plays each segment at native speed, records you, and marks the information you transferred against the same categories examiners use — omissions, distortions, insertions — so you know where the marks went.
Start this dialogue →More Afrikaans dialogues
Same topic · Insurance
How the test works
Practice dialogue written to the CCL specification (two speakers, segments of 35 words or fewer, about 300 words). It is a practice text, not a NAATI test paper, and the AI score is this site's estimate, not a NAATI result. All Afrikaans dialogues · All languages