Practice dialogues › Hindi › Community Services
Replacing a Lost Opal Card and Applying for Concession Travel
Service NSW Officer (speaking English) and Client (speaking Hindi) talk through “Replacing a Lost Opal Card and Applying for Concession Travel”. You interpret both ways — English into Hindi, and Hindi into English — one segment at a time, exactly as in the CCL test.
Practise this dialogue with AI marking →Read it first if you like, then practise it cold: the recording plays one segment, you interpret, the next segment plays. Marking shows, segment by segment, what you kept, left out or changed.
Full transcript
Thanks for coming in. Your file shows an Opal card was lost. When did that happen, and have you reported it to Transport for NSW?
नमस्ते, कल शाम बस में मेरा ओपल कार्ड कहीं गिर गया। मैंने अभी तक ट्रांसपोर्ट फॉर एनएसडब्ल्यू को इसकी सूचना नहीं दी है।
That's fine, we can report it now and order a replacement. Do you currently hold a Pensioner Concession Card, since that affects the type of Opal card you need?
जी हाँ, मेरे पास पेंशनर कंसेशन कार्ड है। कृपया बताइए कि मुझे कंसेशन ओपल कार्ड के लिए कैसे आवेदन करना होगा?
You'll need to apply for a Pensioner Opal card. You can do this online, by phone, or in person at a Service NSW centre with ID and pension card.
मुझे कंप्यूटर पर काम करना ज्यादा नहीं आता, तो क्या मैं सीधे सर्विस एनएसडब्ल्यू सेंटर जाकर आवेदन कर सकती हूँ? मेरे घर के पास कौन सा सेंटर होगा?
You don't need to go online if that's easier. Just visit your nearest Service NSW centre with ID and your pension card, and staff will process it there.
ठीक है, धन्यवाद। लेकिन नया कार्ड आने में कितना समय लगेगा? मुझे रोज़ाना बस से डॉक्टर के पास जाना पड़ता है।
There's no set guarantee, but replacement cards usually arrive within a few business days. Meanwhile, you can buy a single paper ticket if needed.
बहुत अच्छा, यह जानकर राहत मिली। क्या हफ्ते में ज्यादा सफर करने पर किराए में कोई छूट भी मिलती है?
Once you've made 8 paid trips in a week, all further trips are free until the following Monday, unless you're travelling outside the Opal network.
समझ गई, धन्यवाद। अगर कार्ड आने में देर हुई या कोई और समस्या हुई, तो मैं सीधे सर्विस एनएसडब्ल्यू सेंटर जाकर बात कर लूंगी।
Terms in this dialogue that cost marks
CCL is marked on information transferred. These Australian terms have no direct word in most test languages — get one wrong and the segment's information is gone.
- concession card'कंसेशन कार्ड' शब्द को ज्यों का त्यों बोलें, क्योंकि यह एक विशेष ऑस्ट्रेलियाई योजना का नाम है जिसका कोई सीधा हिंदी पर्याय नहीं है।
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Same topic · Community Services
How the test works
Practice dialogue written to the CCL specification (two speakers, segments of 35 words or fewer, about 300 words). It is a practice text, not a NAATI test paper, and the AI score is this site's estimate, not a NAATI result. All Hindi dialogues · All languages