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Filing a Consumer Claim Against an Electrician

Korean ↔ EnglishConsumer Affairs12 segments ≈262 wordsSegments of 35 words or fewer

NCAT Registry Officer (speaking English) and Client (speaking Korean) talk through “Filing a Consumer Claim Against an Electrician”. You interpret both ways — English into Korean, and Korean into English — one segment at a time, exactly as in the CCL test.

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Read it first if you like, then practise it cold: the recording plays one segment, you interpret, the next segment plays. Marking shows, segment by segment, what you kept, left out or changed.

Full transcript

SEGMENT 1 · ENGLISH · 26 WORDS
Officer

Ms. Han, thanks for coming in today. Can you walk me through what went wrong with the electrician you hired to rewire your kitchen last month?

SEGMENT 2 · KOREAN · 28 WORDS
Client

네, 지난달에 전기 기사님이 본다이 정션에 있는 저희 집 부엌 배선 공사를 하기로 했는데, 절반만 끝내고 연락이 끊겼어요.

SEGMENT 3 · ENGLISH · 18 WORDS
Officer

How much did you pay him upfront, and when did he originally promise to complete the rewiring work?

SEGMENT 4 · KOREAN · 20 WORDS
Client

선불로 2천4백 달러를 드렸고, 원래는 10월 15일까지 끝내기로 약속했어요.

SEGMENT 5 · ENGLISH · 20 WORDS
Officer

Have you tried contacting him since the deadline passed, and did he respond or offer any solution at all?

SEGMENT 6 · KOREAN · 24 WORDS
Client

여러 번 전화하고 문자도 보냈는데, 답장이 하나도 없었어요. 고칠 생각이 없는 것 같아요.

SEGMENT 7 · ENGLISH · 26 WORDS
Officer

You're entitled to lodge a consumer claim with NCAT for the unfinished work. Hearing dates vary by case, so I can't give you an exact figure.

SEGMENT 8 · KOREAN · 20 WORDS
Client

그럼 심리 날짜가 언제 잡힐지 전혀 알 수 없다는 말씀이세요? 걱정이 되네요.

SEGMENT 9 · ENGLISH · 24 WORDS
Officer

There's no set number of weeks for scheduling hearings - it really depends on how complete your evidence is when you lodge the application.

SEGMENT 10 · KOREAN · 18 WORDS
Client

알겠습니다. 그럼 신청할 때 어떤 서류를 준비해야 확실히 도움이 될까요?

SEGMENT 11 · ENGLISH · 24 WORDS
Officer

Please bring the original invoice, clear photos of the faulty wiring, a written quote for repair costs, and any text messages with the electrician.

SEGMENT 12 · KOREAN · 14 WORDS
Client

네, 영수증이랑 사진, 견적서 다 챙겨서 제출하겠습니다. 감사합니다.

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Same topic · Consumer Affairs

How the test works

Practice dialogue written to the CCL specification (two speakers, segments of 35 words or fewer, about 300 words). It is a practice text, not a NAATI test paper, and the AI score is this site's estimate, not a NAATI result. All Korean dialogues · All languages