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Opal Card Concession Issue on Public Transport
Transport Officer (speaking English) and Customer (speaking Nepali) talk through “Opal Card Concession Issue on Public Transport”. You interpret both ways — English into Nepali, and Nepali into English — one segment at a time, exactly as in the CCL test.
Practise this dialogue with AI marking →Read it first if you like, then practise it cold: the recording plays one segment, you interpret, the next segment plays. Marking shows, segment by segment, what you kept, left out or changed.
Full transcript
Thanks for coming in. I've got your file open - it shows your Opal card was declined at Central Station this morning. Could you tell me what happened?
नमस्ते म्याडम, आज बिहान सेन्ट्रल स्टेशनमा मैले कार्ड ट्याप गर्दा रातो बत्ती बल्यो र गेट खुलेन। मैले धेरै पटक प्रयोग गरेको कार्ड हो, त्यसैले म अलमलमा परें।
Thank you for explaining. Could I check your Opal card balance and confirm whether you currently hold a student concession card?
जी, मसँग विद्यार्थी कन्सेसन ओपल कार्ड छ। म युनिभर्सिटी अफ न्यु साउथ वेल्समा पूर्णकालीन विद्यार्थी हुँ।
I can see your concession lapsed because your university hasn't confirmed your enrolment with Transport for NSW this semester. Please re-verify through your university's student portal or services office to restore it.
ठिक छ, तर यो ठीक हुन कति समय लाग्छ? के म यो हप्ता कक्षामा जान यात्रा गर्न सक्छु त?
If you renew your enrolment today, we can process a replacement concession card once your student status is verified. Otherwise, you'll continue being charged full adult fare.
बुझें। तर गएको हप्ता मैले पूर्ण वयस्क भाडा तिरेको थिएँ, के त्यो पैसा फिर्ता पाउन सक्छु?
Yes, you're entitled to a refund for the extra fare, but you'll need your tap receipts and must lodge the claim within 12 months.
ठिक छ, म रसिदहरू राख्नेछु। कृपया फेरि भन्नुहोस्, कुन नम्बरमा फोन गर्ने हो?
You can call Transport for NSW on 13 67 25, or update your concession details anytime through the Opal travel app.
हुन्छ म्याडम, अब कुनै समस्या आए 13 67 25 मा फोन गर्छु या एपबाटै सीधै अपडेट गरिहाल्छु। आजै एनरोलमेन्ट पनि पूरा गर्छु।
Terms in this dialogue that cost marks
CCL is marked on information transferred. These Australian terms have no direct word in most test languages — get one wrong and the segment's information is gone.
- concession card"कन्सेसन कार्ड" भनेर अंग्रेजी शब्द नै लिप्यन्तरण गरी बोल्नुहोस्, चाहेमा "छुट/सहुलियत कार्ड" भनी थप्नुहोस्।
Practise it
Reading a transcript is not interpreting. The free daily dialogue on this site plays each segment at native speed, records you, and marks the information you transferred against the same categories examiners use — omissions, distortions, insertions — so you know where the marks went.
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Same topic · Community Services
How the test works
Practice dialogue written to the CCL specification (two speakers, segments of 35 words or fewer, about 300 words). It is a practice text, not a NAATI test paper, and the AI score is this site's estimate, not a NAATI result. All Nepali dialogues · All languages