Adding a Companion to a Clinic Transport Booking
Transport coordinator (speaking English) and Older client (speaking Punjabi) talk through “Adding a Companion to a Clinic Transport Booking”. You interpret both ways — English into Punjabi, and Punjabi into English — one segment at a time, exactly as in the CCL test.
English → ਪੰਜਾਬੀ
Your turn: interpret it aloud in the other language.
Start this dialogue free →NAATI CCL Punjabi practice test on naaticcl.com: 404 dialogues and 200 two-dialogue mock tests; transcripts free to read, 400 with model answers, plus a free PDF. First two dialogues AI-marked free (no card; email sign-in for the score, out of 45 per dialogue or 90 for a full mock), then A$9 per full mock or from A$19 / 7 days. Updated 6 Nov 2026. Run by PTE Study Pty Ltd (Australia), independent of NAATI. All NAATI CCL Punjabi practice material · NAATI CCL Punjabi mock test online (200 sets) · ਪੰਜਾਬੀ ਵਿੱਚ ਪੜ੍ਹੋ · Practice websites compared
Read it first if you like, then practise it cold: the recording plays one segment, you interpret, the next segment plays. Marking shows, segment by segment, what you kept, left out or changed.
Full transcript with model answers
Under each segment: a model interpretation, the information points an examiner checks, and the easiest thing to miss. Try the segment yourself first, then open it. The model is one good way to say it; other wordings that keep every point score just as well.
Every Punjabi line is in Gurmukhi with a Roman transliteration under it, for candidates who read Shahmukhi or Roman Punjabi rather than Gurmukhi. English loanwords are written in English.
Your clinic transport booking is open on my screen, Mrs Dhillon. What would you like to change before we finalise the passenger details?
Model answer and marking points
ਤੁਹਾਡੀ ਕਲੀਨਿਕ ਜਾਣ ਵਾਲੀ ਗੱਡੀ ਦੀ ਬੁਕਿੰਗ ਮੇਰੀ ਸਕਰੀਨ ਉੱਤੇ ਖੁੱਲ੍ਹੀ ਹੋਈ ਹੈ, ਮਿਸਿਜ਼ ਢਿੱਲੋਂ। ਸਵਾਰੀਆਂ ਦੀ ਜਾਣਕਾਰੀ ਪੱਕੀ ਕਰਨ ਤੋਂ ਪਹਿਲਾਂ ਤੁਸੀਂ ਕੀ ਬਦਲਵਾਉਣਾ ਚਾਹੋਗੇ?
Tuhaadi clinic jaan vaali gaddi di booking meri screen utte khullhi hoi hai, misiz Dhillon. Savaariyan di jaankaari pakki karan ton pahilaan tuseen ki badalvaauna chaahoge?
What an examiner checks here:
- clinic transport booking is open on screen
- addressed as Mrs Dhillon
- question: what would you like to change
- before finalising passenger details
Easy to miss: The sentence is a question about what to change, so it must not be turned into a statement.
ਮੈਂ ਅਠਾਰਾਂ ਨਵੰਬਰ ਨੂੰ ਦੁਪਹਿਰ ਇੱਕ ਵਜੇ ਕਲੀਨਿਕ ਜਾਣ ਲਈ ਗੱਡੀ ਬੁੱਕ ਕਰਵਾਈ ਸੀ। ਹੁਣ ਮੇਰੀ ਧੀ ਵੀ ਮੇਰੇ ਨਾਲ ਆਵੇਗੀ। ਕੀ ਉਸ ਨੂੰ ਵੀ ਬੁਕਿੰਗ ਵਿੱਚ ਜੋੜ ਸਕਦੇ ਹੋ?
Main athaaraan November noon dupahir ikk vaje clinic jaan lai gaddi book karvaai si. Hun meri dhi vi mere naal aavegi. Ki us noon vi booking vich jor sakde ho?
Model answer and marking points
I booked a car to go to the clinic on eighteen November at one o'clock in the afternoon. Now my daughter will also come with me. Can you add her to the booking as well?
What an examiner checks here:
- booked a car to the clinic
- date: eighteenth of November
- time: one pm (afternoon)
- daughter will now come too
- question: can you add her to the booking
Easy to miss: Mixing up the date and time, or turning the final request into a statement.
Your turn — don't read the rest yet. Hear this dialogue at native speed and interpret each segment aloud; AI marks what you kept, left out or changed, segment by segment. Your first two full dialogues are marked free.
Interpret it aloud now →I can request a second seat for your daughter. Will she travel with you both ways, and do you need any help getting into the vehicle?
Model answer and marking points
ਮੈਂ ਤੁਹਾਡੀ ਧੀ ਲਈ ਦੂਜੀ ਸੀਟ ਦੀ ਬੇਨਤੀ ਕਰ ਸਕਦਾ/ਸਕਦੀ ਹਾਂ। ਕੀ ਉਹ ਦੋਵੇਂ ਪਾਸੇ ਤੁਹਾਡੇ ਨਾਲ ਸਫ਼ਰ ਕਰੇਗੀ, ਅਤੇ ਕੀ ਗੱਡੀ ਵਿੱਚ ਚੜ੍ਹਨ ਲਈ ਤੁਹਾਨੂੰ ਕਿਸੇ ਮਦਦ ਦੀ ਲੋੜ ਹੈ?
Main tuhaadi dhi lai dooji seat di benti kar sakda/sakdi haan. Ki uh doven paase tuhaade naal safar karegi, ate ki gaddi vich charhan lai tuhaanoon kise madad di lor hai?
What an examiner checks here:
- can request a second seat for daughter
- it is a request, not confirmed
- question: will she travel with you both ways
- question: do you need help getting into the vehicle
Easy to miss: Two separate questions are asked; students often drop the second one about help getting into the vehicle.
ਹਾਂ ਜੀ, ਉਹ ਆਉਣ ਤੇ ਵਾਪਸ ਜਾਣ ਵੇਲੇ ਮੇਰੇ ਨਾਲ ਹੋਵੇਗੀ। ਮੈਂ ਤੁਰਨ ਲਈ ਵਾਕਰ ਵਰਤਦੀ ਹਾਂ। ਪੌੜੀ ਚੜ੍ਹਨ ਵੇਲੇ ਮੈਨੂੰ ਸਹਾਰੇ ਦੀ ਲੋੜ ਪੈਂਦੀ ਹੈ।
Haan ji, uh aaun te vaapas jaan vele mere naal hovegi. Main turan lai vaakar varatdi haan. Pauri charhan vele mainoon sahaare di lor paindi hai.
Model answer and marking points
Yes, she'll be with me both going and coming back. I use a walker to get around. I need support when climbing steps.
What an examiner checks here:
- daughter will be with her both ways
- yes, confirmed
- uses a walker to walk
- needs support when climbing steps/stairs
Easy to miss: Saying she needs help with the vehicle in general rather than specifically support when climbing steps, and omitting the walker.
Thank you. I'll note your walker and ask the driver about suitable assistance. Is your pickup address in Newcastle still the same as before?
Model answer and marking points
ਧੰਨਵਾਦ। ਮੈਂ ਤੁਹਾਡੇ ਵਾਕਰ ਬਾਰੇ ਲਿਖ ਲਵਾਂਗਾ/ਲਵਾਂਗੀ ਅਤੇ ਡਰਾਈਵਰ ਤੋਂ ਢੁਕਵੀਂ ਮਦਦ ਬਾਰੇ ਪੁੱਛਾਂਗਾ/ਪੁੱਛਾਂਗੀ। ਕੀ ਨਿਊਕੈਸਲ ਵਿੱਚ ਤੁਹਾਡੇ ਲੈਣ ਵਾਲੇ ਪਤੇ ਵਿੱਚ ਪਹਿਲਾਂ ਵਾਂਗ ਕੋਈ ਬਦਲਾਅ ਨਹੀਂ ਹੈ?
Dhannvaad. Main tuhaade vaakar baare likh lavaanga/lavaangi ate driver ton dhukveen madad baare puchhaanga/puchhaangi. Ki niookaisal vich tuhaade lain vaale pate vich pahilaan vaang koi badlaa naheen hai?
What an examiner checks here:
- will note the walker
- will ask the driver about suitable assistance
- pickup address in Newcastle
- question: is it still the same as before
Easy to miss: The final sentence is a question checking the address; it must not become a statement.
ਹਾਂ, ਪਤਾ ਉਹੀ ਹੈ। ਬਸ ਡਰਾਈਵਰ ਨੂੰ ਦੱਸ ਦਿਓ ਕਿ ਮੈਂ ਘਰ ਦੇ ਸਾਹਮਣੇ ਵਾਲੇ ਦਰਵਾਜ਼ੇ ਕੋਲ ਉਡੀਕ ਕਰਾਂਗੀ। ਵਾਪਸੀ ਲਈ ਗੱਡੀ ਤਿੰਨ ਵਜੇ ਆ ਸਕਦੀ ਹੈ?
Haan, pata uhi hai. Bas driver noon dass dio ki main ghar de saahamne vaale darvaaze kol udeek karaangi. Vaapsi lai gaddi tinn vaje aa sakdi hai?
Model answer and marking points
Yes, the address is the same. Just tell the driver that I'll be waiting by the front door of the house. Can the car come at three o'clock for the return?
What an examiner checks here:
- address is the same
- tell the driver
- she will wait at the front door of the house
- question: can the car come at three for the return
Easy to miss: Turning the return pickup question into a statement, or getting the three o'clock time wrong.
I've recorded a requested return pickup of three pm. If the clinic runs late, please call this office so we can discuss the driver's availability.
Model answer and marking points
ਮੈਂ ਵਾਪਸੀ ਲਈ ਤਿੰਨ ਵਜੇ ਦੀ ਗੱਡੀ ਦੀ ਬੇਨਤੀ ਦਰਜ ਕਰ ਲਈ ਹੈ। ਜੇ ਕਲੀਨਿਕ ਵਿੱਚ ਦੇਰ ਹੋ ਜਾਵੇ, ਤਾਂ ਕਿਰਪਾ ਕਰਕੇ ਇਸ ਦਫ਼ਤਰ ਨੂੰ ਫ਼ੋਨ ਕਰਨਾ, ਤਾਂ ਜੋ ਅਸੀਂ ਡਰਾਈਵਰ ਦੀ ਉਪਲਬਧਤਾ ਬਾਰੇ ਗੱਲ ਕਰ ਸਕੀਏ।
Main vaapsi lai tinn vaje di gaddi di benti darj kar lai hai. Je clinic vich der ho jaave, taan kirpa karke is daftar noon fon karna, taan jo aseen driver di upalbadhta baare gall kar sakeee.
What an examiner checks here:
- return pickup of three pm recorded
- it is a requested time, not guaranteed
- if the clinic runs late, call this office
- to discuss the driver's availability
Easy to miss: Presenting three pm as confirmed rather than a requested time.
ਠੀਕ ਹੈ, ਜੇ ਦੇਰ ਹੋਈ ਤਾਂ ਮੈਂ ਫ਼ੋਨ ਕਰ ਦਿਆਂਗੀ। ਮੇਰੀ ਧੀ ਆਪਣੀ ਨੌਕਰੀ ਤੋਂ ਛੁੱਟੀ ਲੈ ਰਹੀ ਹੈ। ਕੀ ਉਸ ਦੀ ਸੀਟ ਹੁਣ ਪੱਕੀ ਹੋ ਗਈ ਹੈ?
Theek hai, je der hoi taan main fon kar diyaangi. Meri dhi aapni naukri ton chhutti lai rahi hai. Ki us di seat hun pakki ho gai hai?
Model answer and marking points
All right, if it runs late I'll phone. My daughter is taking leave from her job. Has her seat been confirmed now?
What an examiner checks here:
- will phone if it runs late
- daughter is taking leave from her job
- question: is her seat confirmed now
Easy to miss: Turning the question about seat confirmation into a statement.
Her seat isn't confirmed yet; I need to check space with our booking team. Would you prefer a phone call once I have their answer?
Model answer and marking points
ਉਨ੍ਹਾਂ ਦੀ ਸੀਟ ਅਜੇ ਪੱਕੀ ਨਹੀਂ ਹੋਈ। ਮੈਨੂੰ ਆਪਣੀ ਬੁਕਿੰਗ ਟੀਮ ਨਾਲ ਜਗ੍ਹਾ ਬਾਰੇ ਪਤਾ ਕਰਨਾ ਪਵੇਗਾ। ਕੀ ਜਦੋਂ ਮੈਨੂੰ ਉਨ੍ਹਾਂ ਦਾ ਜਵਾਬ ਮਿਲ ਜਾਵੇ ਤਾਂ ਤੁਸੀਂ ਫ਼ੋਨ ਕਾਲ ਪਸੰਦ ਕਰੋਗੇ?
Unhaan di seat aje pakki naheen hoi. Mainoon aapni booking team naal jagha baare pata karna pavega. Ki jadon mainoon unhaan da javaab mil jaave taan tuseen fon kaal pasand karoge?
What an examiner checks here:
- her seat is not confirmed yet
- need to check space with booking team
- question: would you prefer a phone call
- once I have their answer
Easy to miss: Dropping 'yet' or the negation, making it sound like the seat is refused or confirmed.
ਹਾਂ ਜੀ, ਮੈਨੂੰ ਫ਼ੋਨ ਕਰ ਦਿਓ। ਮੈਨੂੰ ਮੋਬਾਈਲ ਉੱਤੇ ਸੁਨੇਹੇ ਪੜ੍ਹਨ ਵਿੱਚ ਔਖ ਹੁੰਦੀ ਹੈ। ਜੇ ਧੀ ਲਈ ਥਾਂ ਨਾ ਹੋਵੇ, ਤਾਂ ਮੇਰੀ ਪਹਿਲਾਂ ਵਾਲੀ ਬੁਕਿੰਗ ਰੱਦ ਨਾ ਕਰਨਾ।
Haan ji, mainoon fon kar dio. Mainoon mobile utte sunehe parhan vich aukh hundi hai. Je dhi lai thaan na hove, taan meri pahilaan vaali booking radd na karna.
Model answer and marking points
Yes, please phone me. I find it hard to read messages on a mobile. If there's no room for my daughter, please don't cancel my original booking.
What an examiner checks here:
- yes, prefers a phone call
- difficulty reading messages on mobile
- if no space for daughter
- do not cancel the original booking
Easy to miss: Missing the negative 'don't cancel' in the last sentence.
Certainly. I'll keep your existing booking and phone you about the companion request. We're checking transport for two passengers, with your appointment at one pm on eighteen November.
Model answer and marking points
ਬਿਲਕੁਲ। ਮੈਂ ਤੁਹਾਡੀ ਮੌਜੂਦਾ ਬੁਕਿੰਗ ਰੱਖਾਂਗਾ/ਰੱਖਾਂਗੀ ਅਤੇ ਸਾਥੀ ਵਾਲੀ ਬੇਨਤੀ ਬਾਰੇ ਤੁਹਾਨੂੰ ਫ਼ੋਨ ਕਰਾਂਗਾ/ਕਰਾਂਗੀ। ਅਸੀਂ ਦੋ ਸਵਾਰੀਆਂ ਲਈ ਗੱਡੀ ਦੀ ਜਾਂਚ ਕਰ ਰਹੇ ਹਾਂ, ਤੁਹਾਡੀ ਮੁਲਾਕਾਤ ਅਠਾਰਾਂ ਨਵੰਬਰ ਨੂੰ ਦੁਪਹਿਰ ਇੱਕ ਵਜੇ ਹੈ।
Bilkul. Main tuhaadi maujooda booking rakkhaanga/rakkhaangi ate saathi vaali benti baare tuhaanoon fon karaanga/karaangi. Aseen do savaariyan lai gaddi di jaanch kar rahe haan, tuhaadi mulaakaat athaaraan November noon dupahir ikk vaje hai.
What an examiner checks here:
- will keep existing booking
- will phone about the companion request
- checking transport for two passengers
- appointment at one pm
- date: eighteen November
Easy to miss: Saying two passengers are booked rather than still being checked.
ਠੀਕ ਹੈ ਜੀ। ਮੈਂ ਤੁਹਾਡੇ ਫ਼ੋਨ ਦੀ ਉਡੀਕ ਕਰਾਂਗੀ। ਧੀ ਨੂੰ ਵੀ ਦੱਸ ਦਿਆਂਗੀ ਕਿ ਉਸ ਦੀ ਸੀਟ ਅਜੇ ਪੱਕੀ ਨਹੀਂ ਹੋਈ, ਪਰ ਮੇਰੀ ਪਹਿਲਾਂ ਵਾਲੀ ਬੁਕਿੰਗ ਕਾਇਮ ਹੈ।
Theek hai ji. Main tuhaade fon di udeek karaangi. Dhi noon vi dass diyaangi ki us di seat aje pakki naheen hoi, par meri pahilaan vaali booking kaaim hai.
Model answer and marking points
All right. I'll wait for your call. I'll also tell my daughter that her seat isn't confirmed yet, but my original booking stays in place.
What an examiner checks here:
- will wait for the phone call
- will tell daughter
- daughter's seat not yet confirmed
- original booking remains/stands
Easy to miss: Dropping 'yet' or the 'but' contrast, so the original booking's status is lost.
Practise it
Reading a transcript is not interpreting. The practice room on this site plays each segment at native speed, records you, and marks the information you transferred against the same categories examiners use — omissions, distortions, insertions — so you know where the marks went. Your first two full dialogues are marked free.
Start this dialogue →More Punjabi dialogues
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Continue with the NAATI CCL Punjabi practice test: 404 dialogues, 200 mock tests.
Practice dialogue written to the CCL specification (two speakers, segments of 35 words or fewer, about 300 words). It is a practice text, not a NAATI test paper, and the AI score is this site's estimate, not a NAATI result. All Punjabi dialogues · All languages