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Formal Complaint Against an Electrician

Sinhala ↔ EnglishConsumer Affairs12 segments ≈319 wordsSegments of 35 words or fewer

Fair Trading Officer (speaking English) and 投诉人 (speaking Sinhala) talk through “Formal Complaint Against an Electrician”. You interpret both ways — English into Sinhala, and Sinhala into English — one segment at a time, exactly as in the CCL test.

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Full transcript

SEGMENT 1 · ENGLISH · 24 WORDS
Officer

Take a seat, Mr Fernando. You're lodging a complaint against your electrician — tell me exactly what happened after he rewired your kitchen in Bulli.

SEGMENT 2 · SINHALA · 45 WORDS
Client

ආයුබෝවන් සර්. එයා මගේ කුස්සියේ වයරින් වැඩේ දවස් දොළහක් කලින් නිම කළා. නමුත් බ්‍රහස්පතින්දා රෑ, එහෙම නැත්නම් දවස් තුනකට කලින්, කුස්සියේ පවර් පොයින්ට් එකෙන් ගිනි පුපුරු ගැහුවා. ඊට පස්සේ තව සැරයක් දෙකක් ඒ විදිහටම වුනා.

SEGMENT 3 · ENGLISH · 21 WORDS
Officer

Have you turned off power to that circuit, and do you have photos or the invoice showing the work he completed?

SEGMENT 4 · SINHALA · 36 WORDS
Client

ඔව්, මම වහාම ස්විච්බෝඩ් එකෙන් ඒ සර්කිට් එක ඕෆ් කළා. මට වැඩේ ගැන ඉන්වොයිස් එකයි, ස්පාක් වෙන එක පෙන්නන ෆොටෝස් කීපයක්ම තියෙනවා. එයාට ෆෝන් කළත් උත්තර දුන්නේ නැහැ.

SEGMENT 5 · ENGLISH · 27 WORDS
Officer

This falls under NSW Fair Trading, which handles disputes about licensed trade work. Lodge your complaint online, and they may contact the electrician directly to resolve it.

SEGMENT 6 · SINHALA · 20 WORDS
Client

හරි. ඒත් මේකට කොච්චර කාලයක් යනවද? එයාලට විසඳගන්න බැරි උනොත් මට NCAT එකට යන්න වෙනවද?

SEGMENT 7 · ENGLISH · 24 WORDS
Officer

There's no fixed timeframe I can promise. If Fair Trading can't resolve it, you can apply to NCAT — a tribunal that handles these disputes.

SEGMENT 8 · SINHALA · 23 WORDS
Client

ඒක තේරුණා. ඒත් NCAT එකට අයදුම් කරන්න ගාණක් ගෙවන්න ඕනද? මට ඒක දරාගන්න පුළුවන්ද කියලා බය.

SEGMENT 9 · ENGLISH · 24 WORDS
Officer

A filing fee applies. If the Tribunal rules in your favour, it may order the electrician to cover that cost — though that's not guaranteed.

SEGMENT 10 · SINHALA · 22 WORDS
Client

සර්, දැන් මේ තත්ත්වේ ගෙදර ඉන්න එක ආරක්ෂිතද? මට කුඩා දරුවෝ ඉන්නවා, ඒ නිසයි අහන්නේ.

SEGMENT 11 · ENGLISH · 25 WORDS
Officer

Get an independent, licensed electrician to inspect it urgently — today if possible. If you smell burning or see smoke, don't use that circuit at all.

SEGMENT 12 · SINHALA · 28 WORDS
Client

හරි, බොහොම ස්තුතියි. හෙට උදේම මම වෙන ඉලෙක්ට්‍රීෂියන් කෙනෙක් කැඳවලා චෙක් කරගන්නවා. ඊට පස්සේ මම Fair Trading එකට පැමිණිල්ල දානවා.

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More Sinhala dialogues

Same topic · Consumer Affairs

How the test works

Practice dialogue written to the CCL specification (two speakers, segments of 35 words or fewer, about 300 words). It is a practice text, not a NAATI test paper, and the AI score is this site's estimate, not a NAATI result. All Sinhala dialogues · All languages