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Overcharged at the Supermarket

Sinhala ↔ EnglishConsumer Affairs12 segments ≈272 wordsSegments of 35 words or fewer

Consumer Affairs Advisor (speaking English) and 顾客 (speaking Sinhala) talk through “Overcharged at the Supermarket”. You interpret both ways — English into Sinhala, and Sinhala into English — one segment at a time, exactly as in the CCL test.

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Read it first if you like, then practise it cold: the recording plays one segment, you interpret, the next segment plays. Marking shows, segment by segment, what you kept, left out or changed.

Full transcript

SEGMENT 1 · ENGLISH · 25 WORDS
Advisor

Thanks for coming in, Mr. Perera. Can you tell me exactly what happened when you paid for your groceries at Woolworths in Hurstville last Friday?

SEGMENT 2 · SINHALA · 34 WORDS
Client

ස්තුතියි. මම සිකුරාදා දින හර්ස්ට්විල් හි වුල්වර්ත්ස් වෙළඳසැලෙන් බඩු ටිකක් ගත්තා, නමුත් ගෙදර ගිහින් බිල්පත බැලුවම මිල ටැගයේ තිබූ මිලට වඩා වැඩි මුදලක් අය කරලා තිබුණා.

SEGMENT 3 · ENGLISH · 24 WORDS
Advisor

Do you still have the receipt with you today, and can you show me exactly where the price tag differs from what was charged?

SEGMENT 4 · SINHALA · 24 WORDS
Client

ඔව්, මගේ ළඟ බිල්පත තියෙනවා. මිල ටැගයේ ඩොලර් දහඅටක් තිබුණත්, බිල්පතේ ඩොලර් විසිහයක් අය කරලා තිබුණා.

SEGMENT 5 · ENGLISH · 25 WORDS
Advisor

You can lodge a complaint with NSW Fair Trading online, attaching a copy of the receipt and a photo of the price tag as evidence.

SEGMENT 6 · SINHALA · 16 WORDS
Client

හොඳයි. නමුත් මට දැන ගන්න ඕන කොච්චර කාලයක් යනවද පිළිතුරක් ලැබෙන්න කලින්?

SEGMENT 7 · ENGLISH · 27 WORDS
Advisor

There's no fixed legal deadline for a business to respond, but Fair Trading usually follows up with the store within about two weeks if there's no reply.

SEGMENT 8 · SINHALA · 13 WORDS
Client

ඉතින් වෙළඳසැල මුදල් ආපහු ගෙවන්න ප්‍රතික්ෂේප කළොත් මොකද වෙන්නේ?

SEGMENT 9 · ENGLISH · 26 WORDS
Advisor

If the store still refuses after that, you can apply to NCAT, the Civil and Administrative Tribunal, for an order requiring them to refund the difference.

SEGMENT 10 · SINHALA · 18 WORDS
Client

හොඳයි, එහෙනම් මම NCAT එකට අයදුම් කරන්නේ කොහොමද? මට මොනවා ලේඛන අවශ්‍යද?

SEGMENT 11 · ENGLISH · 27 WORDS
Advisor

You'll need the original receipt, a photo of the price tag, and any emails or messages with the store; the application form is on the NCAT website.

SEGMENT 12 · SINHALA · 13 WORDS
Client

තුති, මම ඒ විදිහට කරන්නම්. ඔබට හරිම ස්තුතියි.

Terms in this dialogue that cost marks

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More Sinhala dialogues

Same topic · Consumer Affairs

How the test works

Practice dialogue written to the CCL specification (two speakers, segments of 35 words or fewer, about 300 words). It is a practice text, not a NAATI test paper, and the AI score is this site's estimate, not a NAATI result. All Sinhala dialogues · All languages