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Personal Injury Claim After a Car Accident
Claims Consultant (speaking English) and Client (speaking Indonesian) talk through “Personal Injury Claim After a Car Accident”. You interpret both ways — English into Indonesian, and Indonesian into English — one segment at a time, exactly as in the CCL test.
Practise this dialogue with AI marking →Read it first if you like, then practise it cold: the recording plays one segment, you interpret, the next segment plays. Marking shows, segment by segment, what you kept, left out or changed.
Full transcript
Thanks for calling NRMA Insurance about your car accident claim. Could you please confirm your claim number and describe briefly how the accident happened last Thursday?
Nomor klaim saya ANI4521. Mobil saya ditabrak dari belakang di persimpangan Crown Street, Wollongong, saat saya berhenti di lampu merah.
Did you see a doctor after the crash, and are you still experiencing any pain, stiffness or dizziness now, a week later?
Saya langsung ke IGD Wollongong Hospital, mereka bilang saya mengalami whiplash. Sekarang leher dan bahu kanan saya masih sakit setiap pagi.
You'll need to upload your medical certificate, hospital discharge summary and physiotherapy receipts through our online claims portal, not by email please.
Baik, saya mengerti. Kira-kira berapa lama proses penilaian klaim ini akan memakan waktu setelah semua dokumen saya unggah?
Once everything's uploaded, our assessor will review it within ten business days, provided all your documents are complete, legible and correctly dated.
Saya juga tidak bisa bekerja selama dua minggu ini karena cedera. Apakah saya bisa mengklaim kehilangan penghasilan juga?
Yes, we can cover lost income for up to six weeks, but you'll need a signed letter from your employer confirming the absence.
Baik, akan saya minta surat itu ke kantor saya. Apakah saya juga perlu melaporkan kecelakaan ini lagi ke polisi?
Not necessary this time, since you already reported the accident to NSW Police on the day it happened; that report's already on file.
Baik, terima kasih banyak atas penjelasannya. Saya akan segera mengunggah semua dokumen ke portal klaim online.
Terms in this dialogue that cost marks
CCL is marked on information transferred. These Australian terms have no direct word in most test languages — get one wrong and the segment's information is gone.
- nrma insuranceSebut sebagai 'NRMA Insurance' (nama merek/perusahaan), tidak perlu diterjemahkan.
- medical certificateGunakan istilah 'surat keterangan dokter' atau 'surat keterangan sakit', yang sudah umum dipakai di Indonesia.
Practise it
Reading a transcript is not interpreting. The free daily dialogue on this site plays each segment at native speed, records you, and marks the information you transferred against the same categories examiners use — omissions, distortions, insertions — so you know where the marks went.
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How the test works
Practice dialogue written to the CCL specification (two speakers, segments of 35 words or fewer, about 300 words). It is a practice text, not a NAATI test paper, and the AI score is this site's estimate, not a NAATI result. All Indonesian dialogues · All languages