Practice dialogues › Khmer › Consumer Affairs
Online Phone Purchase Dispute
Fair Trading Advisor (speaking English) and Client (speaking Khmer) talk through “Online Phone Purchase Dispute”. You interpret both ways — English into Khmer, and Khmer into English — one segment at a time, exactly as in the CCL test.
Practise this dialogue with AI marking →Read it first if you like, then practise it cold: the recording plays one segment, you interpret, the next segment plays. Marking shows, segment by segment, what you kept, left out or changed.
Full transcript
Thanks for calling NSW Fair Trading today. Can you tell me what's happened with your online purchase so I can log the details properly?
ខ្ញុំបានទិញទូរស័ព្ទមួយគ្រឿងតាមអនឡាញកាលពីបីសប្តាហ៍មុន ប៉ុន្តែវាមិនដល់មកដល់ពេលនេះទេ ហើយអ្នកលក់ក៏មិនឆ្លើយអ៊ីមែលរបស់ខ្ញុំដែរ។
Could you give me the seller's business name, the order number, and any tracking details you have from Australia Post, please?
ឈ្មោះហាងគឺ TechDeals Online ខ្ញុំបានបង់លុយមួយរយប៉ែតសិបប្រាំបួនដុល្លារ ហើយមានលេខតាមដានរបស់ Australia Post គឺ ៧៧៨៨៩៩០០។
Since the seller isn't responding at all, I'd suggest sending a written notice asking for a refund or replacement, and keep a copy for your records.
ប្រសិនបើគាត់នៅតែមិនឆ្លើយតបទៀត តើខ្ញុំត្រូវធ្វើដូចម្តេចទៅ? តើត្រូវចំណាយប្រាក់ច្រើនទេ ដើម្បីទៅ NCAT?
If the seller still doesn't reply after that, you don't have to keep waiting indefinitely — you can apply to NCAT for a formal hearing.
តើ NCAT គឺជាតុលាការមែនទេ? តើខ្ញុំត្រូវជួលមេធាវីដែរឬទេ ព្រោះខ្ញុំមិនសូវយល់ពីនីតិវិធីនេះទេ?
NCAT is an independent tribunal, not a court — you don't need a lawyer, the filing fee is fairly low, and decisions are legally binding.
អញ្ចឹងថ្លៃដាក់ពាក្យមិនខ្ពស់ប៉ុន្មានទេមែនទេ? ខ្ញុំព្រួយបារម្ភបន្តិចអំពីលុយបន្ថែម ព្រោះខ្ញុំបានបាត់លុយច្រើនរួចហើយ។
I'd recommend giving the seller about fourteen days to respond in writing before you consider lodging that application with NCAT yourself.
អរគុណច្រើន ខ្ញុំនឹងផ្ញើលិខិតទៅអ្នកលក់មុនសិន ហើយរង់ចាំមើលថាតើគាត់ឆ្លើយតបទេ។
Terms in this dialogue that cost marks
CCL is marked on information transferred. These Australian terms have no direct word in most test languages — get one wrong and the segment's information is gone.
- Fair Tradingរក្សាទុកជាឈ្មោះអង្គភាព និយាយថា "Fair Trading" ដដែល។
Practise it
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Same topic · Consumer Affairs
How the test works
Practice dialogue written to the CCL specification (two speakers, segments of 35 words or fewer, about 300 words). It is a practice text, not a NAATI test paper, and the AI score is this site's estimate, not a NAATI result. All Khmer dialogues · All languages