Explaining a Shared Purchase Receipt
Claims adviser (speaking English) and Returned traveller (speaking Mandarin) talk through “Explaining a Shared Purchase Receipt”. You interpret both ways — English into Mandarin, and Mandarin into English — one segment at a time, exactly as in the CCL test.
Practise this dialogue with AI marking →Read it first if you like, then practise it cold: the recording plays one segment, you interpret, the next segment plays. Marking shows, segment by segment, what you kept, left out or changed.
Full transcript with model answers
Under each segment: a model interpretation, the information points an examiner checks, and the easiest thing to miss. Try the segment yourself first, then open it. The model is one good way to say it; other wordings that keep every point score just as well.
You've reached the travel insurance claims helpline in Hurstville. Could you tell me when you arrived, what happened, and whether you've already lodged a claim?
Model answer and marking points
这里是赫斯特维尔的旅行保险理赔热线。请问您是什么时候抵达的，发生了什么事，还有您是否已经提交了理赔申请？
What an examiner checks here:
- Travel insurance claims helpline in Hurstville
- question: when you arrived
- question: what happened
- question: whether a claim has already been lodged
Easy to miss: Keep all three questions, including whether a claim has already been lodged.
我九月二十一日到的，行李晚了三十八个小时才送来。等行李的时候，我跟一个朋友一起买了些必需品，收据一共九十四澳元。我已经在理赔网站提交了申请，也有理赔编号，收据也上传了。
Model answer and marking points
I arrived on the twenty-first of September, and my luggage wasn't delivered until thirty-eight hours later. While I was waiting for it, a friend and I bought some essentials together. The receipt totalled ninety-four Australian dollars. I've already submitted a claim on the claims website, have a claim reference number, and have uploaded the receipt as well.
What an examiner checks here:
- Arrived on 21 September
- Luggage delivered 38 hours late
- Bought essentials with a friend while waiting for luggage
- Receipt total: AUD 94
- Claim already submitted on claims website; claim reference obtained
- Receipt already uploaded
Easy to miss: The luggage delay was thirty-eight hours, and the receipt total was ninety-four Australian dollars.
Your turn — don't read the rest yet. Hear this dialogue at native speed and interpret each segment aloud; AI marks what you kept, left out or changed, segment by segment. Your first full dialogue is marked free.
Interpret it aloud now →Thank you. Was the entire purchase for you, or did your friend buy some items too? Please explain how you divided the cost.
Model answer and marking points
谢谢。这些东西全都是您自己买来用的，还是您的朋友也买了一些？请说明一下您们是怎么分摊费用的。
What an examiner checks here:
- question: whether the entire purchase was for the caller
- question: whether the friend also bought items
- Request to explain how the cost was divided
Easy to miss: Keep the distinction between whose items were purchased and how the cost was shared.
里面有他买的东西。我们各自挑了洗漱用品，我还买了一件上衣。我先付了全部的钱，他后来转给我四十澳元。
Model answer and marking points
Some of the items were his. We each picked out our own toiletries, and I also bought a top. I paid the full amount upfront, and he later transferred forty Australian dollars to me.
What an examiner checks here:
- Purchase included the male friend's items
- Each chose their own toiletries
- Caller also bought a top
- Caller initially paid the full amount
- Friend later transferred AUD 40 to the caller
Easy to miss: The friend reimbursed the caller forty Australian dollars after the caller paid the full amount.
Please identify your own items on a copy of the receipt and explain the shared payment. Keep the original receipt unchanged so we can review it.
Model answer and marking points
请在收据的复印件上标出哪些物品是您自己的，并说明您们如何分摊付款。请保留原始收据，不要作任何改动，以便我们审核。
What an examiner checks here:
- Identify caller's own items on a copy of the receipt
- Explain the shared payment
- Keep the original receipt unchanged
- Original receipt needed for review
Easy to miss: Mark the copy and leave the original receipt unchanged.
可以，我会在复印件上标清楚。不过收据只写了商品编号，没写具体名称。我是不是还得找商店开一份说明？
Model answer and marking points
Sure, I'll mark everything clearly on the copy. But the receipt only lists product codes, not the actual item names. Do I also need to ask the store to provide a written explanation?
What an examiner checks here:
- Will clearly mark the receipt copy
- Receipt lists product codes only
- Specific item names are not shown
- question: whether a written explanation from the store is also needed
Easy to miss: The receipt has product codes but no item names; obtaining a store explanation is a question.
A store's itemised description could help us understand the purchases. Do you also have the airline's baggage report and messages showing when your bags were delivered?
Model answer and marking points
如果商店能提供逐项的商品说明，会有助于我们了解买了哪些东西。您是否也保留了航空公司的行李报告，以及能显示行李送达时间的信息？
What an examiner checks here:
- Store's itemised description could help explain purchases
- question: whether caller has the airline's baggage report
- question: whether caller has messages showing when the bags were delivered
Easy to miss: A store description could help; it is not stated as mandatory.
行李延误报告我留着，送到的时候也收到了短信。我朋友转账的记录也有。这些都交上去，能不能报销我自己花的五十四澳元？
Model answer and marking points
I've kept the baggage delay report, and I also received a text message when the luggage was delivered. I have a record of my friend's transfer too. If I submit all of these, can I get reimbursed for the fifty-four Australian dollars I paid myself?
What an examiner checks here:
- Baggage delay report retained
- Text message received when luggage was delivered
- Friend's transfer record available
- question: whether submitting all these documents allows reimbursement
- Caller seeks reimbursement of own AUD 54 expense
Easy to miss: The reimbursement question concerns the caller's fifty-four dollars, not the full receipt amount.
Whether your fifty-four dollars can be reimbursed depends on your policy terms. We'll check those alongside the evidence of the delay, purchases and your actual costs.
Model answer and marking points
您这五十四澳元能否报销，要看您的保单条款。我们会结合行李延误、所购物品以及您实际支出的证明来核查这些条款。
What an examiner checks here:
- Reimbursement of AUD 54 depends on policy terms
- Policy terms will be checked alongside evidence
- Evidence of baggage delay
- Evidence of purchases
- Evidence of caller's actual costs
Easy to miss: Reimbursement is conditional on the policy terms and has not been approved.
明白，那我先不把整张收据的金额都填进去。我之前已经上传过收据了，现在能补一份说明，把朋友的部分扣掉吗？
Model answer and marking points
I understand. In that case, I won't enter the full receipt amount for now. I've already uploaded the receipt. Can I now add an explanation and deduct my friend's share?
What an examiner checks here:
- Will not enter the full receipt amount for now
- Receipt has already been uploaded
- question: whether an explanation can now be added
- question: whether friend's share can be deducted
Easy to miss: Keep the negation: the caller will not enter the full receipt amount for now.
Yes, add your explanation through the existing claim portal, quoting your claim reference. Include the payment record, and we'll review everything against your policy and claim.
Model answer and marking points
可以，请通过现有的理赔平台补交说明，并注明您的理赔编号。请附上付款记录，我们会根据您的保单和理赔申请审核所有材料。
What an examiner checks here:
- Caller may add an explanation
- Submit through the existing claim portal
- Quote the claim reference
- Include the payment record
- All materials reviewed against the policy and claim
Easy to miss: Use the existing claim portal and reference when adding the explanation.
好，我会用原来的理赔编号补交，说明九十四澳元里有四十澳元是朋友的，再附上转账记录和航空公司的材料。商店那边我也会问问能不能提供商品明细。
Model answer and marking points
Okay, I'll submit the additional documents using my original claim reference and explain that forty of the ninety-four Australian dollars was my friend's share. I'll also attach the transfer record and the airline's documents. I'll ask the store whether they can provide an itemised list as well.
What an examiner checks here:
- Will submit additional documents using original claim reference
- Will explain total receipt amount of AUD 94
- AUD 40 of the total was friend's share
- Will attach transfer record
- Will attach airline documents
- Will ask whether store can provide an itemised list
Easy to miss: The store's itemised list is something the caller will ask about, not something already obtained.
Practise it
Reading a transcript is not interpreting. The practice room on this site plays each segment at native speed, records you, and marks the information you transferred against the same categories examiners use — omissions, distortions, insertions — so you know where the marks went. Your first full dialogue is marked free.
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Practice dialogue written to the CCL specification (two speakers, segments of 35 words or fewer, about 300 words). It is a practice text, not a NAATI test paper, and the AI score is this site's estimate, not a NAATI result. All Mandarin dialogues · All languages