Practice dialogues › Mandarin › Health
Enrolling in Medicare
Services Australia Officer (speaking English) and Client (speaking Mandarin) talk through “Enrolling in Medicare”. You interpret both ways — English into Mandarin, and Mandarin into English — one segment at a time, exactly as in the CCL test.
Practise this dialogue with AI marking →Read it first if you like, then practise it cold: the recording plays one segment, you interpret, the next segment plays. Marking shows, segment by segment, what you kept, left out or changed.
Full transcript with model answers
Under each segment: a model interpretation, the information points an examiner checks, and the easiest thing to miss. Try the segment yourself first, then open it. The model is one good way to say it; other wordings that keep every point score just as well.
Good morning, I'm here from Services Australia to help you enrol in Medicare today. Could you please tell me your current visa status first?
Model answer and marking points
早上好，我是澳大利亚服务部的，今天来帮您办理医保（Medicare）登记。请您先告诉我您目前的签证状态好吗？
What an examiner checks here:
- speaker is from Services Australia
- purpose: help enrol in Medicare today
- question: what is your current visa status
- asked to state visa status first
Easy to miss: Keep it as a question about visa status, and don't drop that the officer is from Services Australia.
我上个星期刚到澳洲，是持配偶签证过来的，还没有办理医保。
Model answer and marking points
I only arrived in Australia last week. I came on a partner visa, and I haven't enrolled in Medicare yet.
What an examiner checks here:
- arrived last week
- came on a partner visa
- has not enrolled in Medicare yet
Easy to miss: '上个星期' is last week, not last month; '配偶签证' is a partner visa, not a spouse's visa.
Thank you for that. Since you hold a partner visa, I'll need to see your passport and the visa grant notice from Home Affairs to proceed.
Model answer and marking points
谢谢。因为您持的是配偶签证，我需要看一下您的护照，还有内政部发的签证批准通知书，才能继续办理。
What an examiner checks here:
- acknowledges the information
- reason: she holds a partner visa
- needs to see passport
- needs visa grant notice from Home Affairs
- needed in order to proceed
Easy to miss: 'Visa grant notice' is the grant letter from Home Affairs, not just any visa document; don't drop 'Home Affairs'.
护照在这里，签证信息在手机里，我可以马上给你看电子版。
Model answer and marking points
Here's my passport. The visa details are on my phone; I can show you the electronic copy right now.
What an examiner checks here:
- passport is here / handed over
- visa information is on her phone
- can show electronic version immediately
Easy to miss: Don't turn 'I can show you right now' into a question; it's an offer.
That's fine, an electronic copy will work well. I'll also need proof of your current address, such as a lease agreement or utility bill.
Model answer and marking points
没问题，电子版就可以了。另外我还需要您现住址的证明，比如租房合同或者水电煤账单。
What an examiner checks here:
- electronic copy is acceptable
- also needs proof of current address
- examples: lease agreement
- examples: utility bill
Easy to miss: Both examples (lease agreement and utility bill) must be kept; 'utility bill' is 水电煤账单, not a phone bill.
地址证明我有水电账单，大概什么时候能拿到医保卡呢？
Model answer and marking points
For proof of address I have a utility bill. Roughly when will I be able to get my Medicare card?
What an examiner checks here:
- has a utility bill as proof of address
- question: approximately when will the Medicare card arrive
Easy to miss: Keep the second half as a question about timing, and keep 'roughly / approximately'.
Once we submit everything today, processing usually takes about two to four weeks, and the Medicare card will be posted to your address.
Model answer and marking points
今天我们把所有材料提交后，处理一般需要两到四个星期，医保卡会邮寄到您的地址。
What an examiner checks here:
- once everything is submitted today
- processing usually takes two to four weeks
- card will be posted to her address
Easy to miss: Two to four weeks is a range; don't collapse it to one number or change weeks to days.
那这段时间如果生病了，还没拿到卡，能不能去看医生呢？
Model answer and marking points
So during that time, if I get sick and I haven't received the card yet, can I still go and see a doctor?
What an examiner checks here:
- condition: during that waiting period
- condition: if she gets sick
- condition: card not yet received
- question: can she still see a doctor
Easy to miss: Three conditions stacked before the question; don't drop 'haven't received the card yet'.
If you haven't received the card yet, you can still see a doctor, but you may need to pay upfront and claim the cost back later.
Model answer and marking points
如果您还没收到卡，还是可以去看医生的，不过您可能需要先自己付费，之后再申请报销。
What an examiner checks here:
- if card not received yet
- can still see a doctor
- may need to pay upfront
- can claim the cost back later
Easy to miss: 'May need to pay' is a possibility, not a certainty; and 'claim back later' must be kept.
明白了，那我先生也需要一起申请吗？我们是一起来的。
Model answer and marking points
I see. Does my husband need to apply together with me too? We came here together.
What an examiner checks here:
- understood
- question: does her husband also need to apply together
- they came to Australia together
Easy to miss: '先生' here means husband, not a teacher or 'Mr.'.
Yes, since you're both eligible, we can enrol him under the same application today, and you'll each receive an individual Medicare card.
Model answer and marking points
需要的，既然你们两位都符合条件，今天我们可以把他加到同一份申请里一起登记，你们每人会各自收到一张医保卡。
What an examiner checks here:
- yes
- both are eligible
- husband can be enrolled under the same application today
- each will receive an individual Medicare card
Easy to miss: Same application but separate individual cards; don't say they share one card.
太好了，非常感谢你的帮助，我们会尽快准备好资料。
Model answer and marking points
That's great, thank you so much for your help. We'll get the documents ready as soon as possible.
What an examiner checks here:
- expresses thanks
- will prepare the documents as soon as possible
- speaks for both of them (we)
Easy to miss: Keep 'as soon as possible' and the plural 'we'.
Terms in this dialogue that cost marks
CCL is marked on information transferred. These Australian terms have no direct word in most test languages — get one wrong and the segment's information is gone.
- Services Australia保留英文名称 Services Australia。
- Medicare直接说英文 Medicare，不用翻译，因为这是专有名词，中文里没有对应词。
- Partner visa建议译为“配偶签证”，或直接保留“partner visa”。
- Home Affairs保留英文名称 Home Affairs，可加简短说明“移民与边境事务部”。
- Lease agreement译为“租赁协议”或“租房合同”。
- Medicare card说“Medicare卡”，保留英文名称加“卡”字即可。
Practise it
Reading a transcript is not interpreting. The practice room on this site plays each segment at native speed, records you, and marks the information you transferred against the same categories examiners use — omissions, distortions, insertions — so you know where the marks went. Your first full dialogue is marked free.
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Practice dialogue written to the CCL specification (two speakers, segments of 35 words or fewer, about 300 words). It is a practice text, not a NAATI test paper, and the AI score is this site's estimate, not a NAATI result. All Mandarin dialogues · All languages