Volunteering at a Charity Op Shop
Volunteer coordinator (speaking English) and New volunteer (speaking Odia) talk through “Volunteering at a Charity Op Shop”. You interpret both ways — English into Odia, and Odia into English — one segment at a time, exactly as in the CCL test.
Practise this dialogue with AI marking →Read it first if you like, then practise it cold: the recording plays one segment, you interpret, the next segment plays. Marking shows, segment by segment, what you kept, left out or changed.
Full transcript with model answers
Under each segment: a model interpretation, the information points an examiner checks, and the easiest thing to miss. Try the segment yourself first, then open it. The model is one good way to say it; other wordings that keep every point score just as well.
Mr Mohapatra, what interests you about volunteering at our Vinnies shop in Eastwood, and what sort of tasks would you feel comfortable doing?
Model answer and marking points
ମହାପାତ୍ର ବାବୁ, ଇଷ୍ଟଉଡ୍ରେ ଥିବା ଆମ ଭିନିଜ୍ ଦୋକାନରେ ସ୍ୱେଚ୍ଛାସେବକ ଭାବେ କାମ କରିବାକୁ ଆପଣଙ୍କର କାହିଁକି ଆଗ୍ରହ ଅଛି, ଆଉ କେଉଁ ପ୍ରକାରର କାମ କରିବାକୁ ଆପଣ ସହଜ ମନେ କରିବେ?
What an examiner checks here:
- Mr Mohapatra addressed
- question: interest in volunteering at our Vinnies shop in Eastwood
- question: types of tasks he would feel comfortable doing
Easy to miss: Keep both questions and the shop’s name and location.
ଅବସର ନେଲା ପରେ ଘରେ ଏକା ବସି ବିରକ୍ତ ଲାଗୁଛି। ବହି ସଜାଇବା ମୋତେ ଭଲ ଲାଗିବ। ହେଲେ ଆଣ୍ଠୁ ଯୋଗୁଁ ବେଶି ସମୟ ଠିଆ ହୋଇପାରେନି।
Model answer and marking points
Since retiring, I’ve been feeling bored sitting at home on my own. I’d enjoy arranging books. But because of my knees, I can’t stand for very long.
What an examiner checks here:
- Retired
- Bored sitting at home alone
- Would enjoy arranging books
- Cannot stand for long because of knees
Easy to miss: The knee problem limits standing time; it does not prevent standing altogether.
We can offer seated tasks, such as pricing books and checking board games. You would not need to lift furniture or stand throughout your shift.
Model answer and marking points
ଆମେ ଆପଣଙ୍କୁ ବସିକି କରିହେବା ଭଳି କାମ ଦେଇପାରିବୁ, ଯେମିତି ବହିର ଦାମ ଲଗାଇବା ଆଉ ବୋର୍ଡ ଗେମ୍ଗୁଡ଼ିକୁ ଯାଞ୍ଚ କରିବା। ଆପଣଙ୍କୁ ଆସବାବପତ୍ର ଉଠାଇବାକୁ କିମ୍ବା ଆପଣଙ୍କ ପାଳିର ପୂରା ସମୟ ଠିଆ ହୋଇ ରହିବାକୁ ପଡ଼ିବ ନାହିଁ।
What an examiner checks here:
- Seated tasks available
- Pricing books
- Checking board games
- No furniture lifting required
- No standing throughout the shift required
Easy to miss: Pricing books means assigning prices, not paying for books.
ବସିକି ବହି କାମ କରିପାରିଲେ ଭଲ ହେବ। ଅଷ୍ଟ୍ରେଲିଆରେ ଆଗରୁ ସ୍ୱେଚ୍ଛାସେବକ ଭାବେ କାମ କରିନି। ଆରମ୍ଭରୁ କ’ଣ ପୂରା ଦିନ ରହିବାକୁ ପଡ଼ିବ?
Model answer and marking points
It would be good if I could work with books while seated. I haven’t volunteered in Australia before. Will I have to stay for a whole day right from the start?
What an examiner checks here:
- Prefers seated work with books
- No previous volunteering in Australia
- question: must stay a whole day from the start
Easy to miss: The lack of volunteering experience is specifically in Australia.
That sounds suitable. We could start with a short shift on Thursday mornings. Would two hours suit you, with a break whenever you need one?
Model answer and marking points
ସେଟା ଠିକ୍ ହେବ ବୋଲି ଲାଗୁଛି। ଆମେ ଗୁରୁବାର ସକାଳେ ଅଳ୍ପ ସମୟର ପାଳିରୁ ଆରମ୍ଭ କରିପାରିବା। ଦୁଇ ଘଣ୍ଟା ଆପଣଙ୍କ ପାଇଁ ଠିକ୍ ହେବ କି? ଯେତେବେଳେ ଦରକାର ହେବ, ଆପଣ ବିରତି ନେଇପାରିବେ।
What an examiner checks here:
- Arrangement sounds suitable
- Could start with a short Thursday morning shift
- question: would two hours suit
- Break whenever needed
Easy to miss: Breaks are available whenever needed, not only at a fixed time.
ଗୁରୁବାର ସକାଳେ ଦୁଇ ଘଣ୍ଟା ମୋ ପାଇଁ ଠିକ୍ ହେବ। ବସ୍ରେ ଆସିବି, ତେଣୁ ନଅଟା ପରେ ପହଞ୍ଚିପାରିବି। ଆରମ୍ଭରେ କେହି ମୋତେ କାମଟା ଶିଖାଇଦେବେ ତ?
Model answer and marking points
Two hours on Thursday mornings would suit me. I’ll come by bus, so I can arrive after nine. Will someone show me how to do the work at the beginning?
What an examiner checks here:
- Thursday mornings suit
- Two hours suit
- Will travel by bus
- Can arrive after nine
- question: someone to teach the work initially
Easy to miss: He can arrive after nine, not at nine or before nine.
Certainly. Your first visit would include an induction covering shop safety, sorting donations and asking for help. An experienced volunteer would work alongside you initially.
Model answer and marking points
ନିଶ୍ଚୟ। ଆପଣ ପ୍ରଥମ ଥର ଆସିଲେ, ଦୋକାନରେ ସୁରକ୍ଷିତ ଭାବେ କାମ କରିବା, ଦାନରେ ଆସିଥିବା ଜିନିଷଗୁଡ଼ିକୁ ବାଛି ଅଲଗା କରିବା ଆଉ ସାହାଯ୍ୟ ମାଗିବା ବିଷୟରେ ପ୍ରାରମ୍ଭିକ ପରିଚୟ ଓ ତାଲିମ ଦିଆଯିବ। ଆରମ୍ଭରେ ଜଣେ ଅଭିଜ୍ଞ ସ୍ୱେଚ୍ଛାସେବକ ଆପଣଙ୍କ ସହିତ କାମ କରିବେ।
What an examiner checks here:
- Confirms help will be provided
- Induction on first visit
- Shop safety covered
- Sorting donated items covered
- Asking for help covered
- Experienced volunteer works alongside initially
Easy to miss: Induction means an initial orientation, and the accompanying volunteer is provided initially.
ତାହେଲେ ଟିକେ ଭରସା ଲାଗୁଛି। ମୁଁ ଇଂରାଜୀ ବୁଝିପାରେ, ହେଲେ କହିବାକୁ ଟିକେ ସମୟ ଲାଗେ। ଗ୍ରାହକଙ୍କ ସହ ଟଙ୍କା କାରବାର କରିବାକୁ ପଡ଼ିବ କି?
Model answer and marking points
That makes me feel a bit more reassured. I can understand English, but it takes me a little time to speak. Will I have to handle money with customers?
What an examiner checks here:
- Feels somewhat reassured
- Can understand English
- Needs a little time to speak
- question: must handle money with customers
Easy to miss: He needs time to speak English; he does not say he cannot understand it.
You can leave the till to other volunteers. If someone asks a question you cannot answer, just call a colleague over. There is always support.
Model answer and marking points
ଟଙ୍କା ନେଣଦେଣ ପାଇଁ କ୍ୟାଶ୍ ରେଜିଷ୍ଟରର କାମ ଅନ୍ୟ ସ୍ୱେଚ୍ଛାସେବକମାନଙ୍କୁ ଛାଡ଼ିଦେଇପାରିବେ। କେହି ଏମିତି ପ୍ରଶ୍ନ ପଚାରିଲେ ଯାହାର ଉତ୍ତର ଆପଣ ଦେଇପାରିବେ ନାହିଁ, କେବଳ ଜଣେ ସହକର୍ମୀଙ୍କୁ ପାଖକୁ ଡାକିଦେବେ। ସାହାଯ୍ୟ ସବୁବେଳେ ମିଳିବ।
What an examiner checks here:
- Other volunteers can handle the till
- If unable to answer a question, call a colleague over
- Support always available
Easy to miss: The till is the cash register, not a work shift.
ସେଟା ଶୁଣି ଭଲ ଲାଗିଲା। ଟଙ୍କା ହିସାବରେ ଭୁଲ୍ ହେଇଯିବ ବୋଲି ଡର ଲାଗୁଥିଲା। ମୁଁ ବହି କାମରୁ ଆରମ୍ଭ କରିବି। ଏବେ ଆବେଦନ ପାଇଁ କ’ଣ କରିବି?
Model answer and marking points
That’s good to hear. I was worried I might make a mistake handling the money. I’ll start with the books. What do I need to do now to apply?
What an examiner checks here:
- Pleased to hear the reassurance
- Was afraid of making a mistake with money
- Will start with book work
- question: what to do now to apply
Easy to miss: The money mistake is a worry, not something that has already happened.
Please complete this application with your contact details and availability. Once we have discussed a suitable starting date, we can arrange your induction and first shift.
Model answer and marking points
ଦୟାକରି ଏହି ଆବେଦନ ଫର୍ମରେ ଆପଣଙ୍କ ଯୋଗାଯୋଗ ବିବରଣୀ ଆଉ କେଉଁ ସମୟରେ କାମ କରିପାରିବେ ତାହା ଲେଖି ପୂରଣ କରନ୍ତୁ। ଆମେ ଏକ ସୁବିଧାଜନକ ଆରମ୍ଭ ତାରିଖ ବିଷୟରେ ଆଲୋଚନା କରିସାରିଲେ, ଆପଣଙ୍କ ପ୍ରାରମ୍ଭିକ ପରିଚୟ ଓ ତାଲିମ ଏବଂ ପ୍ରଥମ କାମ ପାଳିର ବ୍ୟବସ୍ଥା କରିପାରିବୁ।
What an examiner checks here:
- Complete this application
- Include contact details
- Include availability
- Discuss a suitable starting date first
- Then arrange induction and first shift
Easy to miss: The induction and first shift are arranged after discussing a suitable starting date.
ଚଷମା ସାଙ୍ଗରେ ଆଣିଛି, ମୁଁ ଏଠି ବସି ଫର୍ମଟା ପୂରଣ କରିଦେବି। ମୋ ଫୋନ୍ ନମ୍ବର ଆଉ ଗୁରୁବାରର ସମୟ ଲେଖିଦେଉଛି। ନୂଆ ଲୋକଙ୍କ ସହ ମିଶିବାକୁ ଭଲ ଲାଗିବ।
Model answer and marking points
I’ve brought my glasses, so I’ll sit here and fill in the form. I’ll put down my phone number and my availability on Thursdays. I’ll enjoy meeting new people.
What an examiner checks here:
- Has brought glasses
- Will sit here and complete the form
- Will write phone number
- Will write Thursday availability
- Looks forward to meeting new people
Easy to miss: He has already brought his glasses and will complete the form here.
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Practice dialogue written to the CCL specification (two speakers, segments of 35 words or fewer, about 300 words). It is a practice text, not a NAATI test paper, and the AI score is this site's estimate, not a NAATI result. All Odia dialogues · All languages