Practice dialogues › Pashto › Consumer Affairs
Disputing an Overcharged Car Repair Bill
顾问 (speaking English) and 客户 (speaking Pashto) talk through “Disputing an Overcharged Car Repair Bill”. You interpret both ways — English into Pashto, and Pashto into English — one segment at a time, exactly as in the CCL test.
Practise this dialogue with AI marking →Read it first if you like, then practise it cold: the recording plays one segment, you interpret, the next segment plays. Marking shows, segment by segment, what you kept, left out or changed.
Full transcript
Mr Karimi, thanks for coming in today. You said the workshop overcharged you for the car service — please walk me through what happened.
سلام، ماته د موټر د خدمت لپاره څلور سوه او شل ډالره نرخ ورکړل شوی و، خو کله چې موټر واخیستم، له ما څخه یې شپږ سوه او اتیا ډالره وغوښتل، او هیڅ دلیل یې هم رانه کړ.
Did the workshop give you a written quote before starting the work, and did you sign any authorisation form for the extra repairs?
هو، هغوی ماته یوه لیکلې نرخ لیست د پیغام له لارې راکړی و، خو د اضافي کار لپاره یې زما لاسلیک نه و اخیستی. هغوی وویل چې نور زیان یې موندلی دی.
You should first write to the workshop, request an itemised invoice, and ask for the $260 difference to be refunded within 14 days.
که هغوی ځواب ونه ورکړي یا انکار وکړي، نو بیا به څه کیږي؟
If there's no response within 14 days, you can lodge a formal complaint with NSW Fair Trading, and later escalate it to NCAT.
دا NCAT څه شی دی؟ او ایا د دې لپاره کوم لګښت شته؟
NCAT is the tribunal that hears these consumer disputes like this one. There's a small lodging fee, and you won't need a lawyer.
ښه، نو ایا باید زه دا پیغامونه او د نرخ لیست خوندي وساتم؟
Yes, certainly keep all the text messages, receipts, and any photos of the car — you'll need them as evidence for the tribunal claim.
مننه، زه به نن ورځ دې ورکشاپ ته لیک ولیکم.
Terms in this dialogue that cost marks
CCL is marked on information transferred. These Australian terms have no direct word in most test languages — get one wrong and the segment's information is gone.
- fair tradingنوم یې لکه څنګه چې دی هماغسې ووایاست: Fair Trading، یا یې "د مصرف کوونکو چارو اداره" په توګه بیان کړئ.
Practise it
Reading a transcript is not interpreting. The free daily dialogue on this site plays each segment at native speed, records you, and marks the information you transferred against the same categories examiners use — omissions, distortions, insertions — so you know where the marks went.
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How the test works
Practice dialogue written to the CCL specification (two speakers, segments of 35 words or fewer, about 300 words). It is a practice text, not a NAATI test paper, and the AI score is this site's estimate, not a NAATI result. All Pashto dialogues · All languages