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CTP Personal Injury Claim Follow-Up

Sinhala ↔ EnglishInsurance12 segments ≈265 wordsSegments of 35 words or fewer

Claims Officer (speaking English) and Client (speaking Sinhala) talk through “CTP Personal Injury Claim Follow-Up”. You interpret both ways — English into Sinhala, and Sinhala into English — one segment at a time, exactly as in the CCL test.

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Full transcript

SEGMENT 1 · ENGLISH · 26 WORDS
Claims Officer

Thanks for calling back, Mr. Jayawardena. I have your NRMA CTP claim here, following the crash on 14 August near Wollongong. I'll explain the next steps.

SEGMENT 2 · SINHALA · 22 WORDS
Client

ස්තුතියි. මම තවමත් වේදනාවෙන් ඉන්නවා, විශේෂයෙන්ම බෙල්ලේ තුවාලය නිසා. මොනවගේ ලේඛන ඔයාලට එවන්න ඕනද කියලා මට දැනගන්න ඕන.

SEGMENT 3 · ENGLISH · 26 WORDS
Claims Officer

We'll need a medical certificate from your GP confirming the injury, along with any hospital reports. Our team will then review your claim and contact you.

SEGMENT 4 · SINHALA · 20 WORDS
Client

මම දැන් සතියකට දෙපාරක් භෞත චිකිත්සාවට යනවා. ඒ වියදම් සම්බන්ධයෙන් මොකද වෙන්නේ, මට මුලින්ම ගෙවන්න ඕනද?

SEGMENT 5 · ENGLISH · 25 WORDS
Claims Officer

You may need to pay upfront initially, but you can submit receipts for reimbursement. If treatment is pre-approved, some providers can bill NRMA directly instead.

SEGMENT 6 · SINHALA · 16 WORDS
Client

මට රැකියාවට යන්න බැරි වුණා සති දෙකක් තිස්සේ. ඒ අහිමි වූ ආදායම සඳහා හිමිකම් කරන්නේ කොහොමද?

SEGMENT 7 · ENGLISH · 27 WORDS
Claims Officer

For lost income, you'll need payslips from before the accident and a letter from your employer confirming the days missed. Please forward these when you're able to.

SEGMENT 8 · SINHALA · 20 WORDS
Client

හොඳයි, මම ඒවා සොයාගෙන එවන්නම්. මගේ හිමිකම මුළුමනින්ම අනුමත වෙයිද නැත්නම් අර්ධ වශයෙන්ද කියලා තීරණය කරන්නේ කොහොමද?

SEGMENT 9 · ENGLISH · 24 WORDS
Claims Officer

An assessor reviews the medical evidence, police report and income records together before deciding. There's no fixed formula — each claim is assessed individually.

SEGMENT 10 · SINHALA · 18 WORDS
Client

ඒක තේරෙනවා. නමුත් මට මේ තීරණය ගැන ආයෙත් අහන්න ඕන නම්, ඔයාව සම්බන්ධ කරගන්නේ කොහොමද?

SEGMENT 11 · ENGLISH · 26 WORDS
Claims Officer

You can call our claims line anytime with your claim number, or check updates via the NRMA app. We'll also contact you once a decision's made.

SEGMENT 12 · SINHALA · 15 WORDS
Client

හොඳයි එහෙනම්, මට ඕන වෙලාවක මම ඔයාලට කතා කරන්නම්. ගොඩක් ස්තුතියි ඔයාගේ උදව්වට.

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How the test works

Practice dialogue written to the CCL specification (two speakers, segments of 35 words or fewer, about 300 words). It is a practice text, not a NAATI test paper, and the AI score is this site's estimate, not a NAATI result. All Sinhala dialogues · All languages