Practice dialogues › Odia › Consumer Affairs
Formal Complaint Against an Electrician
Consumer Affairs Officer (speaking English) and 客户 (speaking Odia) talk through “Formal Complaint Against an Electrician”. You interpret both ways — English into Odia, and Odia into English — one segment at a time, exactly as in the CCL test.
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Full transcript
Could you walk me through exactly what happened with the electrician's rewiring work at your property in Wollongong, and when this problem first began?
ମୋର ୱୋଲଙ୍ଗଙ୍ଗ ଘରେ ଏକ ଇଲେକ୍ଟ୍ରିସିଆନ୍ ତିନି ସପ୍ତାହ ପୂର୍ବେ ସ୍ଵିଚ୍ବୋର୍ଡ ରିୱାୟାରିଂ କରିଥିଲେ ଏବଂ ମୋତେ ଏକ ହଜାର ଦୁଇଶହ ଡଲାର୍ ଚାର୍ଜ କରିଥିଲେ। ଏବେ ସ୍ଵିଚ୍ବୋର୍ଡରୁ ସ୍ପାର୍କ ବାହାରୁଛି ଏବଂ ମୋତେ ବହୁତ ଡର ଲାଗୁଛି।
Do you still have the invoice, and have you already tried contacting the electrician to come back and fix this fault?
ହଁ, ମୋ ପାଖରେ ଇନଭଏସ୍ ଅଛି, ତାରିଖ ଲେଖା ଅଛି। ମୁଁ ତାଙ୍କୁ ଦୁଇ ଥର ଫୋନ୍ କରିଥିଲି, କିନ୍ତୁ ସେ ଆସିବାକୁ ମନା କରିଦେଲେ ଏବଂ ଫୋନ୍ ରଖିଦେଲେ।
If he keeps refusing to respond, NSW Fair Trading can first try mediating between you both; if that doesn't resolve things, you can apply to NCAT.
ଆଚ୍ଛା, କେତେ ସମୟ ଲାଗିବ ଏବଂ ଏହା ପାଇଁ କେତେ ଖର୍ଚ୍ଚ ହେବ? ମୋତେ ଚିନ୍ତା ଲାଗୁଛି, ଏହି ସ୍ଵିଚ୍ବୋର୍ଡ ଏବେ ବି ବିପଦଜନକ ଅଛି।
For urgent safety, call a licensed electrician now for repairs. The NCAT application fee is around fifty dollars, hearings within six to eight weeks.
ଠିକ ଅଛି। ଆବେଦନ ପାଇଁ ମୋତେ କେଉଁ କେଉଁ ଡକ୍ୟୁମେଣ୍ଟ ଦରକାର ହେବ?
You'll need the original invoice, clear photos of the faulty wiring, any text messages between you both, and the electrical safety certificate if one was issued.
ମୋ ପାଖରେ ଫଟୋ ଅଛି, କିନ୍ତୁ ସେ ମୋତେ କୌଣସି ସେଫ୍ଟି ସାର୍ଟିଫିକେଟ୍ ଦେଇ ନାହାଁନ୍ତି। ଏହା କି ସମସ୍ୟା ହେବ?
If no certificate was issued, that itself breaches regulations, so include that fact clearly in your NCAT application.
ବହୁତ ଧନ୍ୟବାଦ। ମୁଁ ଏହି ସପ୍ତାହ ମଧ୍ୟରେ ସବୁ ଡକ୍ୟୁମେଣ୍ଟ ସହିତ ଆବେଦନ ଦାଖଲ କରିବି।
Terms in this dialogue that cost marks
CCL is marked on information transferred. These Australian terms have no direct word in most test languages — get one wrong and the segment's information is gone.
- fair trading'Fair Trading' ନାମକୁ ଇଂରାଜୀରେ ରଖନ୍ତୁ, ଆବଶ୍ୟକ ପଡ଼ିଲେ 'ଉପଭୋକ୍ତା ସୁରକ୍ଷା ସମ୍ବନ୍ଧୀୟ ସରକାରୀ ସଂସ୍ଥା' ବୋଲି କୁହନ୍ତୁ।
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Same topic · Consumer Affairs
How the test works
Practice dialogue written to the CCL specification (two speakers, segments of 35 words or fewer, about 300 words). It is a practice text, not a NAATI test paper, and the AI score is this site's estimate, not a NAATI result. All Odia dialogues · All languages