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Personal Injury Claim Follow-up with GIO

Finnish ↔ EnglishInsurance12 segments ≈284 wordsSegments of 35 words or fewer

Claims Officer (speaking English) and Client (speaking Finnish) talk through “Personal Injury Claim Follow-up with GIO”. You interpret both ways — English into Finnish, and Finnish into English — one segment at a time, exactly as in the CCL test.

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Read it first if you like, then practise it cold: the recording plays one segment, you interpret, the next segment plays. Marking shows, segment by segment, what you kept, left out or changed.

Full transcript

SEGMENT 1 · ENGLISH · 29 WORDS
Claims Officer

Thanks for coming in, Mrs Laine. I've pulled your file about the collision on the Pacific Highway near Coffs Harbour last month—let's go through your claim with GIO today.

SEGMENT 2 · FINNISH · 28 WORDS
Client

Kiitos, että otitte tämän esille. Onneksi selviydyin, mutta selkä ja niska ovat edelleen kipeät—olen käynyt jo kuudessa fysioterapiaistunnossa.

SEGMENT 3 · ENGLISH · 26 WORDS
Claims Officer

Once your specialist sends the medical report, we can continue reviewing your claim properly—there's no fixed date for that, but sooner definitely helps your assessment overall.

SEGMENT 4 · FINNISH · 26 WORDS
Client

Ymmärrän, ettei ole tarkkaa päivämäärää. Lääkärini lupasi lähettää raportin ensi torstaina, kunhan viimeiset kuvantamistulokset ovat valmiit.

SEGMENT 5 · ENGLISH · 25 WORDS
Claims Officer

If you haven't returned to work yet, we'll also need a written statement from your employer to support the wage loss part of your claim.

SEGMENT 6 · FINNISH · 24 WORDS
Client

En ole vielä palannut töihin, olen ollut sairauslomalla kolme viikkoa. Pyydän työnantajaltani kirjallisen lausunnon mahdollisimman pian.

SEGMENT 7 · ENGLISH · 20 WORDS
Claims Officer

We can't promise an exact finalisation date, but we'll keep you updated regularly by phone or through the online portal.

SEGMENT 8 · FINNISH · 18 WORDS
Client

Se käy hyvin, kunhan saan tietoa säännöllisesti. Voitteko soittaa minulle, jos jokin asiakirja puuttuu?

SEGMENT 9 · ENGLISH · 25 WORDS
Claims Officer

Yes, I'll call you straight away if any document is missing. As for the final amount, it depends on your ongoing treatment and specialist assessment.

SEGMENT 10 · FINNISH · 20 WORDS
Client

Ymmärrän, ettei summaa voi vielä sanoa. Entä jos hoitoni jatkuu pitkään—vaikuttaako se korvauksen suuruuteen?

SEGMENT 11 · ENGLISH · 19 WORDS
Claims Officer

Yes, longer treatment can increase the assessed compensation, and GIO covers reasonable treatment costs while your claim's being reviewed.

SEGMENT 12 · FINNISH · 24 WORDS
Client

Selvä, lähetän kuitit ja raportit portaaliin heti kun saan ne lääkäriltäni. Kiitos avusta, tämä helpotti oloani paljon.

Terms in this dialogue that cost marks

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How the test works

Practice dialogue written to the CCL specification (two speakers, segments of 35 words or fewer, about 300 words). It is a practice text, not a NAATI test paper, and the AI score is this site's estimate, not a NAATI result. All Finnish dialogues · All languages