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Reporting a Home Break-in Insurance Claim
Insurance Claims Officer (speaking English) and 客户 (speaking Finnish) talk through “Reporting a Home Break-in Insurance Claim”. You interpret both ways — English into Finnish, and Finnish into English — one segment at a time, exactly as in the CCL test.
Practise this dialogue with AI marking →Read it first if you like, then practise it cold: the recording plays one segment, you interpret, the next segment plays. Marking shows, segment by segment, what you kept, left out or changed.
Full transcript
Thanks for calling AAMI. I understand you'd like to report a break-in at your home in Wagga Wagga—could you please walk me through what happened?
Joku murtautui kotiimme eilen illalla, kun olimme ulkona syömässä. Makuuhuoneen ikkuna oli rikottu ja monta tavaraa oli kadonnut.
Did you report this break-in to NSW Police? We'll need the police event number before we can begin processing your claim.
Kyllä, soitimme heti poliisille ja he tulivat paikalle. Meille annettiin tapahtumanumero, se on kirjoitettu tässä paperissa.
Could you list everything that was taken from your home, along with an estimated value for each item, please?
Meiltä vietiin kannettava tietokone, kultainen kaulakoru ja isoäitini sormus. Luulen, että niiden yhteisarvo on noin kaksituhatta dollaria.
Do you have any receipts, warranty cards or proof of purchase for the laptop and the jewellery that was stolen?
Kannettavasta tietokoneesta minulla on kuitti, mutta korut olivat perintökappaleita, joten niistä ei ole ostotositetta.
That's fine—if you don't have receipts, photos or bank statements showing the purchase date will work instead. There's a three hundred dollar excess on this policy.
Kuinka kauan tämä korvausprosessi kestää? Tarvitsemme rahat pian, koska ikkuna pitää korjata heti.
Claims like this usually take about ten business days once we receive all your documents. I'll send you a claim reference number today as well.
Kiitos paljon avusta. Lähetän valokuvat koruista ja pankkitiliotteen heti kun pääsen kotiin.
Terms in this dialogue that cost marks
CCL is marked on information transferred. These Australian terms have no direct word in most test languages — get one wrong and the segment's information is gone.
- event numberKäännä 'tapahtumanumero' tai selitä 'poliisin antama viitenumero ilmoituksesta'.
- excessKäännä 'omavastuu'.
- reference numberSano 'viitenumero'.
Practise it
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Same topic · Insurance
How the test works
Practice dialogue written to the CCL specification (two speakers, segments of 35 words or fewer, about 300 words). It is a practice text, not a NAATI test paper, and the AI score is this site's estimate, not a NAATI result. All Finnish dialogues · All languages