Practice dialogues › Hindi › Insurance
Hospital Claim Enquiry with Health Insurer
Insurance Consultant (speaking English) and Client (speaking Hindi) talk through “Hospital Claim Enquiry with Health Insurer”. You interpret both ways — English into Hindi, and Hindi into English — one segment at a time, exactly as in the CCL test.
Practise this dialogue with AI marking →Read it first if you like, then practise it cold: the recording plays one segment, you interpret, the next segment plays. Marking shows, segment by segment, what you kept, left out or changed.
Full transcript
Good morning, thank you for calling your private health fund. Can I please have your membership number and details of your recent hospital admission?
नमस्ते, मेरा सदस्यता नंबर 45678901 है। मुझे पिछले हफ्ते अपेंडिक्स की सर्जरी के लिए अस्पताल में भर्ती कराया गया था।
I see the claim for your appendix surgery. Can you confirm whether this condition was diagnosed before you joined our health fund?
नहीं, यह अचानक हुआ था। मुझे पहले कभी इस समस्या के बारे में पता नहीं था।
Since it wasn't pre-existing, you're covered under your policy. There's a 12-month waiting period, but you've held membership for 14 months, so you're already eligible now.
यह अच्छी खबर है। क्या मुझे अस्पताल का एक्सेस भी देना होगा?
Yes, your policy includes a hospital excess of 500 dollars, which applies once per calendar year, regardless of how many admissions you have.
ठीक है। क्या एम्बुलेंस का खर्च भी इस पॉलिसी में शामिल है?
Ambulance cover is included at no extra cost, provided the service was used within New South Wales through Ambulance NSW.
बहुत धन्यवाद। क्या डेंटल इलाज भी इसी पॉलिसी में कवर होता है?
Unfortunately, dental treatment isn't included in your current hospital policy. You would need to add extras cover separately if you want that benefit.
समझ गई, मैं बाद में एक्स्ट्रा कवर के बारे में पूछताछ करूंगी। आपकी मदद के लिए धन्यवाद।
Terms in this dialogue that cost marks
CCL is marked on information transferred. These Australian terms have no direct word in most test languages — get one wrong and the segment's information is gone.
- waiting periodइसे 'प्रतीक्षा अवधि' कहें, यह सटीक और स्वीकार्य हिंदी अनुवाद है।
- excess'excess' शब्द को अंग्रेज़ी में ही रखें; यदि समझाना हो तो 'स्वयं-भुगतान राशि' कहा जा सकता है।
- ambulance cover'Ambulance cover' अंग्रेज़ी में ही रखें या 'एम्बुलेंस बीमा' कहें।
- extras coverइसे 'एक्स्ट्रास कवर' कहकर अंग्रेज़ी शब्द रखें, और ज़रूरत पड़े तो जोड़ें 'यानी दांत, आंख जैसी अतिरिक्त सेवाओं का बीमा कवर'।
Practise it
Reading a transcript is not interpreting. The free daily dialogue on this site plays each segment at native speed, records you, and marks the information you transferred against the same categories examiners use — omissions, distortions, insertions — so you know where the marks went.
Start this dialogue →More Hindi dialogues
Same topic · Insurance
How the test works
Practice dialogue written to the CCL specification (two speakers, segments of 35 words or fewer, about 300 words). It is a practice text, not a NAATI test paper, and the AI score is this site's estimate, not a NAATI result. All Hindi dialogues · All languages