Practice dialogues › Pashto › Insurance
Storm Damage Home Insurance Claim
Insurance Claims Officer (speaking English) and Homeowner (speaking Pashto) talk through “Storm Damage Home Insurance Claim”. You interpret both ways — English into Pashto, and Pashto into English — one segment at a time, exactly as in the CCL test.
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Full transcript
Thank you for calling NRMA Insurance, this is the claims department. I understand your roof was damaged in last Thursday's storm in Dubbo—can you confirm the exact date and time this happened?
هو، دا د پنجشنبې په شپه شاوخوا نهه بجې وشو۔ باد ډېر سخت و او زما د چت څو تختې الوتلې، اوبه مستقیم دننه د خوب کوټې چت ته راغلې۔
Could you give me your policy number, and tell me whether you've already taken photos of the damage, including inside the house?
زما د پالیسۍ شمېره 458219 ده، او هو، ما انځورونه اخیستي دي۔ د خوب کوټې په چت کې د اوبو یو لوی داغ لیدل کیږي۔
There's a $1,200 excess on your policy. If the assessor confirms it's storm-related damage, we'll cover the remaining repair costs in full.
که پاملرنه وشي، دا به څومره وخت ونیسي؟ زه اندېښمن یم ځکه چې د راتلونکو ورځو موسمي وړاندوینه بیا د باران ده۔
An assessor will visit your property within three business days. Please place a tarp over the roof now to prevent any further water damage.
زه غواړم يو کس د لوی زیان مخنیوي لپاره وګمارم چې لنډمهاله ترمیم وکړي۔ ایا زه به وروسته د دې لګښت بیرته ترلاسه کولی شم؟
Yes, but please keep all receipts for reimbursement. We won't approve costs over $300 without prior authorisation from our claims team.
نو زه باید کوم اسناد چمتو کړم؟ ایا یوازې انځورونه او رسیدونه کافي دي، که نور شی هم په کار دي؟
Please upload photos, receipts, and a brief description through our online claims portal. Don't discard any damaged materials before the assessor inspects them thoroughly.
ډېره مننه، زه به دا ټول کار وکړم۔ زه به د ترمیم شوي توکو هیڅ برخه تر هغه مهاله نه غورځوم چې ارزوونکی یې وګوري۔
Terms in this dialogue that cost marks
CCL is marked on information transferred. These Australian terms have no direct word in most test languages — get one wrong and the segment's information is gone.
- nrma insuranceد شرکت نوم په انګلیسي ډول ونیسئ: "NRMA Insurance"، که اړتیا وي ووایه "یوه بیمې شرکت ده".
- excessووایاست "د بیمې لومړنۍ برخه چې پخپله ورکول کیږي" یا "excess" (که غونډال پوهیږي).
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How the test works
Practice dialogue written to the CCL specification (two speakers, segments of 35 words or fewer, about 300 words). It is a practice text, not a NAATI test paper, and the AI score is this site's estimate, not a NAATI result. All Pashto dialogues · All languages