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Practice dialoguesPersian › Insurance

Reporting a Workplace Injury Claim to icare NSW

Persian ↔ EnglishInsurance12 segments ≈272 wordsSegments of 35 words or fewer

Claims Officer (speaking English) and Client (speaking Persian) talk through “Reporting a Workplace Injury Claim to icare NSW”. You interpret both ways — English into Persian, and Persian into English — one segment at a time, exactly as in the CCL test.

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Full transcript

SEGMENT 1 · ENGLISH · 28 WORDS
Claims Officer

Thanks for calling about your workplace injury claim, Mr. Hosseini. Can you tell me when this happened, and what you were doing at the warehouse in Wetherill Park?

SEGMENT 2 · PERSIAN · 30 WORDS
Client

این اتفاق حدود ده روز پیش افتاد، وقتی داشتم جعبه‌هایی حدود بیست کیلوگرمی رو جابه‌جا می‌کردم. کمرم به شدت درد گرفت و دیگه نتونستم کار کنم.

SEGMENT 3 · ENGLISH · 18 WORDS
Claims Officer

Have you seen a doctor yet, and do you have a medical certificate confirming you're unfit for work?

SEGMENT 4 · PERSIAN · 22 WORDS
Client

دکتر رفتم ولی نوبت بعدیش دو هفته دیگه‌ست. اگه نتونم زودتر گواهی پزشکی بگیرم چی می‌شه؟

SEGMENT 5 · ENGLISH · 26 WORDS
Claims Officer

There's no fixed deadline for the certificate. We can lodge your claim now, and icare NSW will simply wait for the doctor's report before finalising it.

SEGMENT 6 · PERSIAN · 20 WORDS
Client

خب، خوبه که فوریت نداره. ولی می‌خوام بدونم رسیدگی به درخواستم معمولاً چقدر طول می‌کشه؟

SEGMENT 7 · ENGLISH · 24 WORDS
Claims Officer

I can't give you an exact date - processing time depends on your case's complexity. Your claims officer will call you regularly with updates.

SEGMENT 8 · PERSIAN · 19 WORDS
Client

متشکرم. راستی، تا وقتی که کار نمی‌کنم، حقوقم چی می‌شه؟ خرجم رو چطور جور کنم؟

SEGMENT 9 · ENGLISH · 21 WORDS
Claims Officer

If your claim is accepted and your doctor certifies you're unfit for work, you can receive weekly payments while you recover.

SEGMENT 10 · PERSIAN · 21 WORDS
Client

باشه، متوجه شدم. برای ثبت درخواست باید چیکار کنم؟ فرم خاصی هست که باید پر کنم؟

SEGMENT 11 · ENGLISH · 25 WORDS
Claims Officer

You can lodge everything through the icare NSW online portal, or call their claims line on 13 44 22 if you prefer speaking with someone.

SEGMENT 12 · PERSIAN · 18 WORDS
Client

خیلی ممنون، همه چیز رو روشن کردید. همین امروز از طریق سایت icare اقدام می‌کنم.

Terms in this dialogue that cost marks

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How the test works

Practice dialogue written to the CCL specification (two speakers, segments of 35 words or fewer, about 300 words). It is a practice text, not a NAATI test paper, and the AI score is this site's estimate, not a NAATI result. All Persian dialogues · All languages