Practice dialogues › Persian › Insurance
Reporting a Home Theft Claim to NRMA
Claims Officer (speaking English) and Client (speaking Persian) talk through “Reporting a Home Theft Claim to NRMA”. You interpret both ways — English into Persian, and Persian into English — one segment at a time, exactly as in the CCL test.
Practise this dialogue with AI marking →Read it first if you like, then practise it cold: the recording plays one segment, you interpret, the next segment plays. Marking shows, segment by segment, what you kept, left out or changed.
Full transcript
Thanks for calling NRMA Insurance today. I understand you'd like to lodge a theft claim — can you tell me what happened?
سلام، ممنون که وقت گذاشتید. دیشب وقتی خانه نبودیم، کسی وارد خانهمان در ولونگونگ شده و لپتاپ و چند قطعه جواهر را برده است.
Could you tell me what items were stolen, and do you have the police report number from Wollongong station, if you've reported it already?
بله، همان شب به پلیس گزارش دادیم و یک شماره پرونده گرفتیم؛ الان همان شماره را برایتان میخوانم.
Do you have receipts, photos, or bank statements showing you owned these items before they were stolen?
رسید خرید لپتاپ را دارم، ولی برای جواهرات رسیدی نگه نداشتهام، چون هدیه عروسی بودند.
If you don't have receipts, photos or bank records are fine. Once everything's submitted, an assessor reviews your file — I can't promise an exact number of days.
متوجه شدم. پس نمیتوانید دقیقاً بگویید چند روز طول میکشد تا نتیجه را بدانیم؟
Processing time really depends on how complex the case is, so I can't give you a fixed timeframe, but we'll update you by phone as soon as there's news.
باشد، حالا بفرمایید این مبلغ فرانشیز پانصد دلاری را باید همین الان بپردازم یا بعد از تایید ادعا؟
Your policy has a five hundred dollar excess, which you'll pay only if the claim is approved — otherwise nothing is owed.
خیلی ممنون، توضیحاتتان کاملاً روشن بود. مدارک و شماره پرونده پلیس را همین امروز برایتان ارسال میکنم.
Terms in this dialogue that cost marks
CCL is marked on information transferred. These Australian terms have no direct word in most test languages — get one wrong and the segment's information is gone.
- nrma insuranceنام آن را همانطور که هست به انگلیسی بگویید: «NRMA Insurance»، چون نام تجاری است و معادل فارسی ندارد.
- police reportبگویید «گزارش پلیس» یا «گزارش رسمی پلیس».
- excessبگویید «مبلغ خودمشارکتی» یا «فرانشیز».
Practise it
Reading a transcript is not interpreting. The free daily dialogue on this site plays each segment at native speed, records you, and marks the information you transferred against the same categories examiners use — omissions, distortions, insertions — so you know where the marks went.
Start this dialogue →More Persian dialogues
Same topic · Insurance
How the test works
Practice dialogue written to the CCL specification (two speakers, segments of 35 words or fewer, about 300 words). It is a practice text, not a NAATI test paper, and the AI score is this site's estimate, not a NAATI result. All Persian dialogues · All languages