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CTP Personal Injury Claim Follow-up

Thai ↔ EnglishInsurance12 segments ≈254 wordsSegments of 35 words or fewer

Claims Officer (speaking English) and Client (speaking Thai) talk through “CTP Personal Injury Claim Follow-up”. You interpret both ways — English into Thai, and Thai into English — one segment at a time, exactly as in the CCL test.

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Full transcript

SEGMENT 1 · ENGLISH · 27 WORDS
Claims Officer

Thanks for calling GIO, Mr. Boonmee. I'm reviewing your CTP claim following the crash near Wollongong on the ninth of June, and I have a few questions.

SEGMENT 2 · THAI · 18 WORDS
Client

สวัสดีครับ ตั้งแต่เกิดอุบัติเหตุ ผมปวดหลังและคอมากครับ ทำงานเต็มวันไม่ได้เลยตั้งแต่วันนั้นมา

SEGMENT 3 · ENGLISH · 24 WORDS
Claims Officer

Have you seen a doctor recently, and do you have a medical certificate describing your injuries, the treatment you've had, and your recovery progress?

SEGMENT 4 · THAI · 20 WORDS
Client

ครับ ผมไปพบแพทย์ที่โรงพยาบาลรอยัลนอร์ทชอร์เมื่อสัปดาห์ที่แล้ว แต่ยังไม่ได้รับใบรับรองแพทย์ฉบับเต็มเลยครับ

SEGMENT 5 · ENGLISH · 25 WORDS
Claims Officer

We can't finalise your claim until we receive that certificate, so please send it through as soon as your doctor has it ready for you.

SEGMENT 6 · THAI · 15 WORDS
Client

มีกำหนดเวลาที่ผมต้องส่งไหมครับ หรือส่งได้ทันทีที่หมอทำเสร็จ

SEGMENT 7 · ENGLISH · 26 WORDS
Claims Officer

There's no fixed deadline for it, but the sooner we receive the certificate, the sooner we can assess your ongoing treatment and any income you've lost.

SEGMENT 8 · THAI · 18 WORDS
Client

เข้าใจแล้วครับ ผมจะรีบให้หมอจัดทำใบรับรองให้เร็วที่สุด อาจจะภายในหนึ่งสัปดาห์ครับ

SEGMENT 9 · ENGLISH · 24 WORDS
Claims Officer

In the meantime, could you tell me how many physiotherapy sessions you've attended since the accident, and whether the pain has eased at all?

SEGMENT 10 · THAI · 18 WORDS
Client

ผมไปกายภาพบำบัดมาแล้วหกครั้งครับ และนักกายภาพแนะนำให้ไปอีกอย่างน้อยสี่ครั้ง

SEGMENT 11 · ENGLISH · 22 WORDS
Claims Officer

I'll note that in your file, and once the certificate arrives, we'll review your claim and let you know what happens next.

SEGMENT 12 · THAI · 17 WORDS
Client

ขอบคุณมากครับ โล่งใจขึ้นเยอะเลย ผมจะให้หมอส่งใบรับรองไปให้คุณโดยตรงครับ

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How the test works

Practice dialogue written to the CCL specification (two speakers, segments of 35 words or fewer, about 300 words). It is a practice text, not a NAATI test paper, and the AI score is this site's estimate, not a NAATI result. All Thai dialogues · All languages