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CTP Insurance Claim After a Car Accident
Insurance Case Manager (speaking English) and 客户 (speaking Bulgarian) talk through “CTP Insurance Claim After a Car Accident”. You interpret both ways — English into Bulgarian, and Bulgarian into English — one segment at a time, exactly as in the CCL test.
Practise this dialogue with AI marking →Read it first if you like, then practise it cold: the recording plays one segment, you interpret, the next segment plays. Marking shows, segment by segment, what you kept, left out or changed.
Full transcript
Thanks for coming in today, Mr. Ivanov. I've reviewed your CTP claim with NRMA Insurance following the accident on Crown Street last month, and everything looks in order.
Благодаря, че ме приехте. Рамото още много ме боли, вече започнах физиотерапия, но не съм сигурен колко сесии ще ми трябват.
NRMA has approved six physiotherapy sessions initially for your shoulder injury. If it doesn't improve enough, we can request additional sessions supported by a medical report from your GP.
Разбирам. Лекарят ми каза, че може да са нужни поне десет сесии, ако искам да избегна операция. Ще трябва ли ново направление от него?
Yes, we'll need an updated medical certificate from your GP within the next two weeks so we can support the request for extra physiotherapy sessions.
Добре, ще го уредя. Вече пропуснах осем работни дни заради болката. Полагат ли ми се обезщетения за загубените доходи?
You may be able to claim economic loss, but you'll need payslips from your employer to support it. There's no guarantee of full wage replacement without proper documentation.
Разбирам. Работодателят ми може да ми даде фишовете за заплата. Трябва ли да ги изпратя директно на вас или на NRMA?
Please upload the payslips through the NRMA online portal instead of emailing them, so they're linked directly and securely to your claim file.
Ясно, ще ги кача в портала днес. Колко време обикновено отнема, докато вземете решение по обезщетението?
Decisions usually take about four weeks, unless we need more information from you or your doctor, which could extend the process by another fortnight.
Благодаря за обяснението. Ще подам всички документи тази седмица и ще проверявам портала редовно за новини.
Terms in this dialogue that cost marks
CCL is marked on information transferred. These Australian terms have no direct word in most test languages — get one wrong and the segment's information is gone.
- nrma insuranceОставя се като „NRMA“ (изговорено на английски), евентуално с добавка „застрахователна компания NRMA“.
- medical certificateПревежда се като „медицинско удостоверение“ или „болничен лист“, в зависимост от контекста.
- online portalПревежда се като „онлайн портал“ или „онлайн платформа“ — терминът е широко разбираем на български.
Practise it
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How the test works
Practice dialogue written to the CCL specification (two speakers, segments of 35 words or fewer, about 300 words). It is a practice text, not a NAATI test paper, and the AI score is this site's estimate, not a NAATI result. All Bulgarian dialogues · All languages