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CTP Insurance Claim After a Car Accident

Bulgarian ↔ EnglishInsurance12 segments ≈272 wordsSegments of 35 words or fewer

Insurance Case Manager (speaking English) and 客户 (speaking Bulgarian) talk through “CTP Insurance Claim After a Car Accident”. You interpret both ways — English into Bulgarian, and Bulgarian into English — one segment at a time, exactly as in the CCL test.

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Read it first if you like, then practise it cold: the recording plays one segment, you interpret, the next segment plays. Marking shows, segment by segment, what you kept, left out or changed.

Full transcript

SEGMENT 1 · ENGLISH · 28 WORDS
Insurance Case Manager

Thanks for coming in today, Mr. Ivanov. I've reviewed your CTP claim with NRMA Insurance following the accident on Crown Street last month, and everything looks in order.

SEGMENT 2 · BULGARIAN · 22 WORDS
Client

Благодаря, че ме приехте. Рамото още много ме боли, вече започнах физиотерапия, но не съм сигурен колко сесии ще ми трябват.

SEGMENT 3 · ENGLISH · 29 WORDS
Insurance Case Manager

NRMA has approved six physiotherapy sessions initially for your shoulder injury. If it doesn't improve enough, we can request additional sessions supported by a medical report from your GP.

SEGMENT 4 · BULGARIAN · 24 WORDS
Client

Разбирам. Лекарят ми каза, че може да са нужни поне десет сесии, ако искам да избегна операция. Ще трябва ли ново направление от него?

SEGMENT 5 · ENGLISH · 25 WORDS
Insurance Case Manager

Yes, we'll need an updated medical certificate from your GP within the next two weeks so we can support the request for extra physiotherapy sessions.

SEGMENT 6 · BULGARIAN · 18 WORDS
Client

Добре, ще го уредя. Вече пропуснах осем работни дни заради болката. Полагат ли ми се обезщетения за загубените доходи?

SEGMENT 7 · ENGLISH · 28 WORDS
Insurance Case Manager

You may be able to claim economic loss, but you'll need payslips from your employer to support it. There's no guarantee of full wage replacement without proper documentation.

SEGMENT 8 · BULGARIAN · 20 WORDS
Client

Разбирам. Работодателят ми може да ми даде фишовете за заплата. Трябва ли да ги изпратя директно на вас или на NRMA?

SEGMENT 9 · ENGLISH · 23 WORDS
Insurance Case Manager

Please upload the payslips through the NRMA online portal instead of emailing them, so they're linked directly and securely to your claim file.

SEGMENT 10 · BULGARIAN · 16 WORDS
Client

Ясно, ще ги кача в портала днес. Колко време обикновено отнема, докато вземете решение по обезщетението?

SEGMENT 11 · ENGLISH · 24 WORDS
Insurance Case Manager

Decisions usually take about four weeks, unless we need more information from you or your doctor, which could extend the process by another fortnight.

SEGMENT 12 · BULGARIAN · 15 WORDS
Client

Благодаря за обяснението. Ще подам всички документи тази седмица и ще проверявам портала редовно за новини.

Terms in this dialogue that cost marks

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How the test works

Practice dialogue written to the CCL specification (two speakers, segments of 35 words or fewer, about 300 words). It is a practice text, not a NAATI test paper, and the AI score is this site's estimate, not a NAATI result. All Bulgarian dialogues · All languages