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Reporting a Home Burglary Claim to NRMA Insurance
Insurance Claims Officer (speaking English) and 投保人 (speaking Bulgarian) talk through “Reporting a Home Burglary Claim to NRMA Insurance”. You interpret both ways — English into Bulgarian, and Bulgarian into English — one segment at a time, exactly as in the CCL test.
Practise this dialogue with AI marking →Read it first if you like, then practise it cold: the recording plays one segment, you interpret, the next segment plays. Marking shows, segment by segment, what you kept, left out or changed.
Full transcript
Thanks for calling NRMA Insurance, Mr Dimitrov. Can you tell me what happened at your home in Chatswood on Sunday night, and roughly what time you discovered it?
В неделя вечерта, около десет и половина, чух шум откъм прозореца в дневната. Когато излязох, видях счупено стъкло, а лаптопът и някои бижута липсваха.
I'm sorry to hear that. Could you give me your policy number, and confirm the exact date and time you first noticed the break-in?
Полицата ми е под номер 458219. Забелязах случилото се точно в десет и четирийсет вечерта в неделя.
Have you already reported this incident to NSW Police? If so, could you tell me the event or report number?
Да, съобщих в полицията в понеделник сутринта. Дадоха ми номер на инцидента 20261145.
Do you have any receipts, warranty cards or photos proving ownership of the laptop and jewellery that were taken?
Имам касова бележка за лаптопа – купих го преди осем месеца. За бижутата обаче нямам документ, те бяха семейна реликва.
An assessor will visit your home on Thursday at eleven a.m. to inspect the damage and take photographs before we proceed further with your claim assessment.
Ще бъде ли проблем, ако сменим ключалката, преди инспекторът да огледа щетите?
Please don't change the lock until the assessor has inspected and photographed the damage, as that could delay or affect your claim.
Разбирам, ще изчакаме огледа в четвъртък, преди да я сменим. Благодаря ви за помощта.
Terms in this dialogue that cost marks
CCL is marked on information transferred. These Australian terms have no direct word in most test languages — get one wrong and the segment's information is gone.
- nrma insuranceОставя се като „NRMA“ (изговорено на английски), евентуално с добавка „застрахователна компания NRMA“.
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How the test works
Practice dialogue written to the CCL specification (two speakers, segments of 35 words or fewer, about 300 words). It is a practice text, not a NAATI test paper, and the AI score is this site's estimate, not a NAATI result. All Bulgarian dialogues · All languages