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Formal Complaint Against an Electrician
Fair Trading Officer (speaking English) and Client (speaking Greek) talk through “Formal Complaint Against an Electrician”. You interpret both ways — English into Greek, and Greek into English — one segment at a time, exactly as in the CCL test.
Practise this dialogue with AI marking →Read it first if you like, then practise it cold: the recording plays one segment, you interpret, the next segment plays. Marking shows, segment by segment, what you kept, left out or changed.
Full transcript
Mrs Katsaros, to register your complaint with Fair Trading today, could you describe exactly what went wrong when the electrician rewired your kitchen last Friday?
Κύριε, ο ηλεκτρολόγος άφησε γυμνά καλώδια πάνω από τον πάγκο της κουζίνας, και τα φώτα τρεμοπαίζουν συνέχεια από τότε.
Do you still have the original invoice showing exactly how much you paid him for that rewiring job in Newcastle?
Ναι, έχω το τιμολόγιο. Πλήρωσα δύο χιλιάδες εκατό δολάρια για όλη τη δουλειά, αλλά δεν ολοκλήρωσε ούτε τη σύνδεση της κουζίνας.
I'll contact the electrician directly, explain your concerns about the faulty wiring, and ask him to offer a fair resolution before this goes further.
Κι αν αρνηθεί να απαντήσει ή να διορθώσει το πρόβλημα, τι θα κάνουμε τότε;
If he doesn't cooperate or refuses to fix the problem, we can help you lodge an application with NCAT, the tribunal that handles these consumer disputes.
Κατάλαβα. Πρέπει να πληρώσω κάτι για να καταθέσω αίτηση στο δικαστήριο αυτό, το NCAT;
I can't quote you an exact filing fee, but I'll give you NCAT's contact details to check current costs; you'll also need clear photos of the wiring fault and your invoice.
Έχω ήδη φωτογραφίες από τα γυμνά καλώδια, και θα φέρω και το τιμολόγιο μαζί μου.
I'll register your official complaint today and contact you again once the electrician responds, whether that happens quickly or takes a little longer.
Σας ευχαριστώ πολύ. Νιώθω πιο σίγουρη τώρα που ξέρω ποια βήματα θα ακολουθήσουμε.
Terms in this dialogue that cost marks
CCL is marked on information transferred. These Australian terms have no direct word in most test languages — get one wrong and the segment's information is gone.
- fair tradingΠείτε 'η υπηρεσία Fair Trading' ή διατηρήστε το όνομα ως έχει.
Practise it
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Same topic · Consumer Affairs
How the test works
Practice dialogue written to the CCL specification (two speakers, segments of 35 words or fewer, about 300 words). It is a practice text, not a NAATI test paper, and the AI score is this site's estimate, not a NAATI result. All Greek dialogues · All languages