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Disputed Pre-existing Condition Waiting Period
Claims Officer (speaking English) and Client (speaking Greek) talk through “Disputed Pre-existing Condition Waiting Period”. You interpret both ways — English into Greek, and Greek into English — one segment at a time, exactly as in the CCL test.
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Full transcript
Thanks for calling Medibank today, Mr Papadopoulos. I can see the claim for your knee replacement at Concord Hospital was declined last Thursday.
Δεν καταλαβαίνω, κύριε. Είχα αναφέρει την αρθρίτιδα όταν έκανα την αίτηση για την ασφάλεια. Γιατί απορρίφθηκε λοιπόν η αξίωση;
The rejection is because your policy carries a twelve-month waiting period for pre-existing conditions. That period applies regardless of whether you disclosed the arthritis when you joined.
Μα το είχα δηλώσει από την πρώτη στιγμή! Πότε ακριβώς ξεκίνησε λοιπόν αυτή η περίοδος αναμονής και πότε τελειώνει;
Your cover started on the third of March, so the waiting period doesn't end until the third of March next year, not before.
Κατάλαβα, ας πούμε. Και το ποσό που πρέπει να πληρώσω εγώ ο ίδιος για το κενό κάλυψης, πόσο μεγάλο είναι περίπου;
You can arrange a payment plan directly with Concord Hospital's billing office; Medibank doesn't set the repayment schedule for outstanding gap fees.
Μπορώ τότε να κάνω ένσταση σε αυτή την απόφαση; Είναι πολύ δύσκολο οικονομικά αυτή τη στιγμή για εμένα και τη γυναίκα μου.
You can lodge a formal appeal with Medibank's internal review team, but the twelve-month rule won't be waived unless there's a clearly documented medical emergency.
Πόσο καιρό θα πάρει αυτή η ένσταση; Η εγχείρησή μου έχει ήδη προγραμματιστεί για τον επόμενο μήνα και ανησυχώ πολύ.
I'll lodge the formal review request today; you'll receive Medibank's written decision by post within ten business days.
Σας ευχαριστώ πολύ. Μέχρι τότε, μπορώ να συμφωνήσω με το νοσοκομείο να πληρώσω το ποσό σε μηνιαίες δόσεις;
Terms in this dialogue that cost marks
CCL is marked on information transferred. These Australian terms have no direct word in most test languages — get one wrong and the segment's information is gone.
- Waiting periodΠείτε «περίοδος αναμονής».
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How the test works
Practice dialogue written to the CCL specification (two speakers, segments of 35 words or fewer, about 300 words). It is a practice text, not a NAATI test paper, and the AI score is this site's estimate, not a NAATI result. All Greek dialogues · All languages