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Storm Damage Home Insurance Claim: Excess Payment and Assessor Visit
Insurance Case Manager (speaking English) and 客户 (speaking Greek) talk through “Storm Damage Home Insurance Claim: Excess Payment and Assessor Visit”. You interpret both ways — English into Greek, and Greek into English — one segment at a time, exactly as in the CCL test.
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Full transcript
Mr. Papadakis, before we formally lodge your storm damage claim with Allianz today, let's confirm a few important details about what happened to your home.
Καλημέρα σας. Ναι, μια δυνατή καταιγίδα το περασμένο Σάββατο έσπασε πολλά κεραμίδια στη στέγη και κατέστρεψε τις υδρορροές του σπιτιού μου.
Can you confirm the full property address in Toowoomba and the exact date the storm damaged your roof and guttering?
Η διεύθυνση είναι οδός Ράσελ αριθμός δώδεκα, στην Τούμπα. Η ζημιά έγινε το περασμένο Σάββατο, όταν έπεσε δυνατή βροχή με χαλάζι.
Your policy includes a five-hundred dollar excess, which you must pay before Allianz releases funds to cover the repair costs.
Καταλαβαίνω. Τα πεντακόσια δολάρια είναι πολλά για μένα αυτή τη στιγμή. Μπορώ να τα πληρώσω σε δόσεις;
You can't split the excess into installments through us directly, but Allianz may arrange a short-term payment plan if you contact them before the assessor's visit.
Εντάξει, θα επικοινωνήσω με την Allianz για το θέμα των δόσεων. Πότε θα έρθει ο εκτιμητής να δει τη ζημιά;
The assessor will visit your Toowoomba property this Wednesday at ten thirty in the morning to inspect the roof damage and estimate repair costs.
Την Τετάρτη το πρωί θα είμαι στο σπίτι, δεν έχω πρόβλημα. Θα χρειαστώ τον αριθμό αίτησης για τα αρχεία μου;
Your claim number is five eight four two one; it's now officially lodged, and written confirmation will arrive by post within the week.
Σας ευχαριστώ πολύ για τις διευκρινίσεις. Θα περιμένω τον εκτιμητή την Τετάρτη και θα επικοινωνήσω με την Allianz για τις δόσεις.
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How the test works
Practice dialogue written to the CCL specification (two speakers, segments of 35 words or fewer, about 300 words). It is a practice text, not a NAATI test paper, and the AI score is this site's estimate, not a NAATI result. All Greek dialogues · All languages