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Health Insurance Claim for Knee Surgery

Hungarian ↔ EnglishInsurance12 segments ≈247 wordsSegments of 35 words or fewer

Claims Assessor (speaking English) and 投保人 (speaking Hungarian) talk through “Health Insurance Claim for Knee Surgery”. You interpret both ways — English into Hungarian, and Hungarian into English — one segment at a time, exactly as in the CCL test.

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Full transcript

SEGMENT 1 · ENGLISH · 25 WORDS
Claims Assessor

Thanks for calling Bupa today — could you please give me your claim reference number so I can pull up your file and check the details?

SEGMENT 2 · HUNGARIAN · 22 WORDS
Client

Igen, jó napot kívánok! A referenciaszámom NB-7734521. A térdműtétem után nyújtottam be a kárigényt a St Vincent's Kórháznál.

SEGMENT 3 · ENGLISH · 26 WORDS
Claims Assessor

I can see the claim for your knee surgery at St Vincent's Private Hospital last month. Could you tell me what issue you're experiencing with it?

SEGMENT 4 · HUNGARIAN · 20 WORDS
Client

Azt írták, hogy elutasították a kárigényt, mert állítólag ez egy meglévő betegség volt, és nem telt le a várakozási idő.

SEGMENT 5 · ENGLISH · 23 WORDS
Claims Assessor

Under your policy, there's a twelve-month waiting period for pre-existing conditions, and our records show you only joined the fund eight months ago.

SEGMENT 6 · HUNGARIAN · 20 WORDS
Client

De az orvosom szerint ez egy teljesen új sérülés volt, nem a régi térdproblémám folytatása. Ez szerintem nem igazságos.

SEGMENT 7 · ENGLISH · 20 WORDS
Claims Assessor

If your specialist provides written confirmation that the condition genuinely wasn't pre-existing, we can definitely reassess the claim for you.

SEGMENT 8 · HUNGARIAN · 14 WORDS
Client

Rendben, holnap felhívom a sebészemet, és kérek tőle egy hivatalos írásos igazolást erről.

SEGMENT 9 · ENGLISH · 23 WORDS
Claims Assessor

Once you have that letter, please upload it through the Bupa member portal, and we'll aim to process it within ten business days.

SEGMENT 10 · HUNGARIAN · 18 WORDS
Client

Értem. Egyébként már kifizettem nyolcszázötven dollár önrészt a kórháznak. Ezt visszakapom, ha jóváhagyják a kárigényt?

SEGMENT 11 · ENGLISH · 21 WORDS
Claims Assessor

Yes, if the claim gets approved, we'll refund the eight-hundred-and-fifty-dollar gap directly into your nominated bank account within five working days.

SEGMENT 12 · HUNGARIAN · 15 WORDS
Client

Nagyon köszönöm a segítséget, most már pontosan értem, mit kell tennem a következő lépésben.

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How the test works

Practice dialogue written to the CCL specification (two speakers, segments of 35 words or fewer, about 300 words). It is a practice text, not a NAATI test paper, and the AI score is this site's estimate, not a NAATI result. All Hungarian dialogues · All languages