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Storm Damage Claim: Settlement and Repairs
Insurance Assessor (speaking English) and Client (speaking Ukrainian) talk through “Storm Damage Claim: Settlement and Repairs”. You interpret both ways — English into Ukrainian, and Ukrainian into English — one segment at a time, exactly as in the CCL test.
Practise this dialogue with AI marking →Read it first if you like, then practise it cold: the recording plays one segment, you interpret, the next segment plays. Marking shows, segment by segment, what you kept, left out or changed.
Full transcript
Thanks for waiting, Mrs Kovalenko. Your storm damage claim for the Dubbo property has been approved, and NRMA Insurance will process the settlement once we confirm your bank details.
Дякую, це чудова новина! А скажіть, будь ласка, куди саме буде надіслано платіж - на мій банківський рахунок?
The payment goes directly to your nominated bank account, not to the builder, since insurers can't transfer funds to a third party. Please confirm your BSB and account number are still current.
Так, реквізити ті самі, що я подавала раніше. А яка сума франшизи буде відрахована з цієї виплати?
The excess is five hundred dollars, deducted before the funds are transferred. You'll receive the remaining balance within a few business days.
Зрозуміло, дякую. А коли зі мною зв'яжеться будівельник, щоб домовитися про ремонт даху?
A builder will contact you to arrange repairs, though timing can vary depending on their current workload and availability.
А якщо я хочу найняти свого власного будівельника, а не того, кого запропонує страхова компанія?
You may choose your own builder, provided you submit their quote for our approval first. Unapproved costs above the settlement won't be covered.
Добре, зрозуміло. А як мені подати цю кошторисну пропозицію вам на розгляд?
Upload the quote through the NRMA online claims portal, or bring it to any branch. We'll review it as soon as possible.
Дякую за пояснення. Я завантажу кошторис через портал уже сьогодні ввечері.
Terms in this dialogue that cost marks
CCL is marked on information transferred. These Australian terms have no direct word in most test languages — get one wrong and the segment's information is gone.
- nrma insuranceЗалишити назву як є — 'NRMA Insurance' або 'страхова компанія NRMA', без перекладу назви.
- third partyКажіть «третя сторона» — це стандартний українською фінансовий/юридичний термін, повний відповідник англійському.
- excessПерекласти як 'страхова франшиза' або 'сума власної участі'.
Practise it
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How the test works
Practice dialogue written to the CCL specification (two speakers, segments of 35 words or fewer, about 300 words). It is a practice text, not a NAATI test paper, and the AI score is this site's estimate, not a NAATI result. All Ukrainian dialogues · All languages