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Health Insurance Waiting Period Dispute

Macedonian ↔ EnglishInsurance12 segments ≈254 wordsSegments of 35 words or fewer

Insurance Claims Consultant (speaking English) and Client (speaking Macedonian) talk through “Health Insurance Waiting Period Dispute”. You interpret both ways — English into Macedonian, and Macedonian into English — one segment at a time, exactly as in the CCL test.

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Read it first if you like, then practise it cold: the recording plays one segment, you interpret, the next segment plays. Marking shows, segment by segment, what you kept, left out or changed.

Full transcript

SEGMENT 1 · ENGLISH · 21 WORDS
Consultant

Thanks for calling Bupa, Mr. Petrovski. I understand you're calling about a recent hospital claim. Can you tell me what happened?

SEGMENT 2 · MACEDONIAN · 32 WORDS
Client

Да, добар ден. Имав операција на коленото во болницата Epworth во Џилонг минатата недела и добив сметка за разлика од осумстотини и педесет долари. Не разбирам зошто мора да платам толку многу.

SEGMENT 3 · ENGLISH · 24 WORDS
Consultant

I'm sorry to hear that. Can you confirm when you took out your extras and hospital cover, and whether this knee condition existed beforehand?

SEGMENT 4 · MACEDONIAN · 22 WORDS
Client

Ја земав полисата пред осум месеци. Проблемот со коленото го имав и порано, но операцијата ми ја препорача докторот дури минатиот месец.

SEGMENT 5 · ENGLISH · 25 WORDS
Consultant

Unfortunately, since the knee condition existed before you joined, a twelve-month waiting period applies, and we cannot cover the surgery unless that period has passed.

SEGMENT 6 · MACEDONIAN · 15 WORDS
Client

Значи морам да чекам уште четири месеци? Дали има барем делумно покривање за оваа операција?

SEGMENT 7 · ENGLISH · 24 WORDS
Consultant

I'm afraid we can't offer partial cover during the waiting period. Once you reach the twelve-month mark, any future treatment will be fully covered.

SEGMENT 8 · MACEDONIAN · 19 WORDS
Client

Разбирам. Но што да правам со оваа сметка од Epworth сега? Болницата бара да платам до крајот на месецот.

SEGMENT 9 · ENGLISH · 23 WORDS
Consultant

You'll need to pay Epworth directly for now, then request a review once your waiting period ends next April. Keep the invoice safe.

SEGMENT 10 · MACEDONIAN · 16 WORDS
Client

Дали треба да ви ги испратам документите преку апликацијата, или можам едноставно да ви ги е-мејлувам?

SEGMENT 11 · ENGLISH · 21 WORDS
Consultant

You can upload everything through the Bupa app once the date arrives - we don't accept documents by email for security reasons.

SEGMENT 12 · MACEDONIAN · 12 WORDS
Client

Во ред, ќе го направам тоа преку апликацијата. Ви благодарам за објаснувањето.

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More Macedonian dialogues

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How the test works

Practice dialogue written to the CCL specification (two speakers, segments of 35 words or fewer, about 300 words). It is a practice text, not a NAATI test paper, and the AI score is this site's estimate, not a NAATI result. All Macedonian dialogues · All languages