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Storm Damage Home Insurance Claim in Wollongong
Insurance Claims Officer (speaking English) and Homeowner (speaking Macedonian) talk through “Storm Damage Home Insurance Claim in Wollongong”. You interpret both ways — English into Macedonian, and Macedonian into English — one segment at a time, exactly as in the CCL test.
Practise this dialogue with AI marking →Read it first if you like, then practise it cold: the recording plays one segment, you interpret, the next segment plays. Marking shows, segment by segment, what you kept, left out or changed.
Full transcript
Thank you for calling NRMA Insurance. I understand a tree fell on your roof during last week's storm in Wollongong, damaging several tiles. Can you describe what happened?
Да, едно големо дрво падна врз куќата за време на невремето и скрши неколку керамиди. Водата почна да протекува во спалната соба и таванот е мокар.
Did the SES attend to secure the roof with a tarp, and have you taken photos of the damage, including the fallen tree?
Да, екипата на SES дојде во вторникот и стави церада на покривот. Сликав сè - и дрвото, и оштетените керамиди, и мокриот таван.
Your policy has an $850 excess for storm damage claims. A loss assessor will inspect the property within five business days—does that suit you?
Разбирам. Куќата моментално не е за живеење поради влагата. Дали осигурувањето ќе плати за хотел додека трае поправката?
Yes, if the home is genuinely uninhabitable we'll cover temporary accommodation, but not if the roof damage existed before this particular storm.
Во ред. Кои документи точно треба да ги поднесам за да го поднесам барањето?
Please upload clear photos, the SES incident number, and any receipts for emergency repairs through our online claims portal today.
Ги имам сите слики и бројот од SES извештајот, а исто така имам и потврда за итната поправка на таванот. Колку долго трае целата постапка?
Once we receive everything, expect a decision within ten working days, and the assessor will phone first to confirm the exact visit date.
Благодарам, ќе ги подигнам документите денес попладне на порталот. Ќе чекам повик од проценителот.
Terms in this dialogue that cost marks
CCL is marked on information transferred. These Australian terms have no direct word in most test languages — get one wrong and the segment's information is gone.
- nrma insuranceОстави го името непроменето „NRMA Insurance“, бидејќи е трговско име на компанија.
- excessСе преведува како 'самоучество' или 'учество во штета' - стандарден финансиски термин во македонски.
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How the test works
Practice dialogue written to the CCL specification (two speakers, segments of 35 words or fewer, about 300 words). It is a practice text, not a NAATI test paper, and the AI score is this site's estimate, not a NAATI result. All Macedonian dialogues · All languages